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How San Mateo County is
Raising the Bar with
OpenPublic
Introductions
All of California 

in One County
“
”
• Home of Facebook, Oracle and
Electronic Arts
• Diverse people, place and
opportuni...
The Problem!
San Mateo County's
original challenges & goals
=+$+X=L
Simpler
Goals!
What we were aiming for
The Goals We Set
• Increased Visitor Engagement
• Ensure Branding Consistency
• Improved Publishing Efficiencies
• Lowered ...
Social 

Engagement

& Sharing
Successful 

Searches
Brand
Consistency
People

Posting

Content
Sharing
Content Between

D...
Providing a
Flexible Platform
!
Drupal & OpenPublic
Platform Options
Building a system,
not a site
!
Micro and Sub-Sites with Panels
How it turned out
• Design and Development at the same time actually succeeded
• Underestimated the impact of IE8
• Educat...
Appify all
the Things
!
Managing multiple sites'
requirements with Apps
!
How it turned out
• We didn’t appify everything and somethings we appified, we
wouldn’t if we did it again
• Does allow fo...
Search
all the Things
!
Unified search &
aggregated content with SOLR
How it turned out
• County site rolls up all departments
• Sharing content across departments - sometimes too much
sharing...
How we did
Social 

Accounts
Searches
Brand
Consistency
People

Posting

Content
Sharing
Content Between

Departments
Eliminate
Licen...
Before/After
Thank you!
Felicia Haynes
@fhaynes
Shawn Mole
@shawnmole
PHASE2TECHNOLOGY.COM
Smc capital camp 2014
Smc capital camp 2014
Smc capital camp 2014
Smc capital camp 2014
Smc capital camp 2014
Smc capital camp 2014
Smc capital camp 2014
Smc capital camp 2014
Smc capital camp 2014
Smc capital camp 2014
Smc capital camp 2014
Smc capital camp 2014
Smc capital camp 2014
Smc capital camp 2014
Smc capital camp 2014
Smc capital camp 2014
Smc capital camp 2014
Smc capital camp 2014
Smc capital camp 2014
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Smc capital camp 2014

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San Mateo County is Raising The Bar With OpenPublic

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Smc capital camp 2014

  1. 1. 
 How San Mateo County is Raising the Bar with OpenPublic
  2. 2. Introductions
  3. 3. All of California 
 in One County “ ” • Home of Facebook, Oracle and Electronic Arts • Diverse people, place and opportunity • 20 separate cities • 23 independent departments
  4. 4. The Problem! San Mateo County's original challenges & goals
  5. 5. =+$+X=L
  6. 6. Simpler
  7. 7. Goals! What we were aiming for
  8. 8. The Goals We Set • Increased Visitor Engagement • Ensure Branding Consistency • Improved Publishing Efficiencies • Lowered Cost of Ownership • Promote Ongoing Optimization
  9. 9. Social 
 Engagement
 & Sharing Successful 
 Searches Brand Consistency People
 Posting
 Content Sharing Content Between
 Departments Eliminate Licensing Fees Reduce Cost of 
 Experimenting Continuous 
 Improvement Site 
 Standup Time
  10. 10. Providing a Flexible Platform ! Drupal & OpenPublic
  11. 11. Platform Options
  12. 12. Building a system, not a site ! Micro and Sub-Sites with Panels
  13. 13. How it turned out • Design and Development at the same time actually succeeded • Underestimated the impact of IE8 • Educating people about mobile
  14. 14. Appify all the Things ! Managing multiple sites' requirements with Apps !
  15. 15. How it turned out • We didn’t appify everything and somethings we appified, we wouldn’t if we did it again • Does allow for simplifying for the various departments
  16. 16. Search all the Things ! Unified search & aggregated content with SOLR
  17. 17. How it turned out • County site rolls up all departments • Sharing content across departments - sometimes too much sharing • Some sites don’t want to be part of the unified search index
  18. 18. How we did
  19. 19. Social 
 Accounts Searches Brand Consistency People
 Posting
 Content Sharing Content Between
 Departments Eliminate Licensing Fees Reduce Cost of 
 Experimenting Continuous 
 Improvement Site 
 Standup Time
  20. 20. Before/After
  21. 21. Thank you! Felicia Haynes @fhaynes Shawn Mole @shawnmole
  22. 22. PHASE2TECHNOLOGY.COM

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