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Trust in the Digital Era

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Trust in the Digital Era

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Trust in the Digital Era

  1. 1. Trust in the Digital Era Jacob Poushter Senior Researcher, Global Attitudes
  2. 2. SOCIAL MEDIA AND THE NEWS 2October 25, 2018
  3. 3. 3 Many around the world use social networking to get news daily How often do you use social networking sites to get news? Note: Percentages based on total sample. Source: Spring 2017 Global Attitudes Survey. 47% 27 31 28 28 26 25 25 24 24 25 25 19 19 14 14 15 25 57% 42 41 40 39 38 38 36 36 36 35 34 30 26 25 21 20 36 South Korea Canada Australia Sweden U.S. Spain Israel Russia France UK Netherlands Italy Poland Greece Hungary Germany Japan MEDIAN Several times a day Once a day Daily Advanced 42% 39 41 32 32 29 25 26 27 23 24 25 16 21 20 17 12 15 12 10 8 24 52% 51 48 45 44 41 37 36 35 34 33 31 27 25 22 21 20 19 19 15 10 33 Lebanon Argentina Vietnam Turkey Chile Brazil Mexico Jordan Colombia Venezuela Peru South Africa Philippines Ghana Kenya Nigeria Tunisia Indonesia Senegal India Tanzania MEDIAN Daily Emerging/Developing Several times a day Once a day October 25, 2018
  4. 4. 4 Younger people are much more likely than older people to get news daily via social media Use social networking sites to get news daily Note: Percentages based on total sample. All differences shown are statistically significant. Source: Spring 2017 Global Attitudes Survey. October 25, 2018
  5. 5. 5 Strong relationship between trust in the government and media satisfaction Satisfied with news media in our country* *Respondents are classified as satisfied with the news media in their country if they say news organizations are doing very or somewhat well on at least three of four issues surveyed. Note: Data for Turkey not available. Source: Spring 2017 Global Attitudes Survey. October 25, 2018
  6. 6. INTERNATIONAL VIEWS ON THE IMPACT OF AUTOMATION 6October 25, 2018
  7. 7. Most think robots and computers will take over many jobs now done by humans 7 How likely do you think it is that in the next 50 years, robots and computers will do much of the work currently done by humans? Note: U.S. Data from Pew Research Center survey conducted June 10-July 12 2015. Source: Spring 2018 Global Attitudes Survey. 52% 45 40 32 28 26 24 18 18 15 39% 28 42 52 61 47 55 61 48 50 91% 73 82 84 89 73 79 79 66 65 Greece South Africa Argentina Canada Japan Italy Poland Brazil Hungary U.S. Probably will happenDefinitely will happen Total October 25, 2018
  8. 8. Publics more convinced of the downsides than potential upsides of job automation 8 % of adults who think it is likely that __ if robots and computers were able to do much of the work currently being done by humans 91% 89 83 81 80 75 75 74 74 Greece Argentina Brazil South Africa Canada Italy Poland Hungary Japan U.S.* 87 86 80 77 79 63 67 70 83 76 People would have a hard time finding jobs The inequality between the rich and poor would be much worse than it is today Note: U.S. data from Pew Research Center survey conducted May 1-15, 2017. No U.S. data for “people will have a hard time finding jobs.” Source: Spring 2018 Global Attitudes Survey. October 25, 2018
  9. 9. 9 Note: U.S. data from Pew Research Center survey conducted May 1-15, 2017. In the U.S., the efficiency question referred to “economy as a whole” and the jobs question read “economy will create new, better-paying jobs.” Source: Spring 2018 Global Attitudes Survey. Publics more convinced of the downsides than potential upsides of job automation Economy would be more efficient 37% 37 47 45 45 33 61 52 74 43 There would be new, better-paying jobs 28 28 37 27 47 24 37 32 35 25 % of adults who think it is likely that __ if robots and computers were able to do much of the work currently being done by humans October 25, 2018
  10. 10. 10 Government and schools seen as having responsibility for preparing workforce for the future Note: U.S. data from Pew Research Center survey conducted May 25–June 29, 2016. In U.S., question asked about success in “today’s economy.” In U.S., asked about “federal government” and “public K-12 education system.” Source: Spring 2018 Global Attitudes Survey. % of adults who think __ have/has a lot of responsibility to make sure their nation’s workforce has the right skills and education to be successful in the future 79% 77 74 73 72 67 63 57 53 35 Argentina South Africa Brazil Greece Italy Hungary Japan Canada Poland U.S.* 79 76 73 69 62 65 37 65 61 60 The government Schools October 25, 2018
  11. 11. 11 Most say individuals, and to a lesser extent, employers have responsibility for preparing workforce for the future Note: U.S. data from Pew Research Center survey conducted May 25–June 29, 2016. Source: Spring 2018 Global Attitudes Survey. % of adults who think __ have/has a lot of responsibility to make sure their nation’s workforce has the right skills and education to be successful in the future Individuals themselves Employers 65 71 61 58 64 39 67 61 72 67 62 66 48 55 56 42 50 46 49 72% October 25, 2018
  12. 12. TRUST IN TECHNOLOGY COMPANIES IN THE U.S. 12October 25, 2018
  13. 13. Moderate levels of public trust in major technology companies % of U.S. adults who say they can trust major technology companies to do what is right ... Note: Respondents who did not give an answer are not shown. Source: Survey conducted May 29-June 11, 2018. 14 58 25 3 Just about always Most of the time Hardly ever Some of the time October 25, 2018 13
  14. 14. Americans view tech companies as having too much power and influence Note: Respondents who did not give an answer are not shown. Source: Survey conducted May 29-June 11, 2018. % of U.S. adults who say the following entities have __ power and influence in today’s economy 4% 5 4 10 7 39 47 76 83% 72 71 57 55 30 19 2 Pharmaceutical companies Banks and financial institutions Advertisers The energy industry Technology companies Labor unions Farming and agriculture industry Small businesses Too muchNot enough 13% 23 25 32 37 30 33 21 About the right amount October 25, 2018 14
  15. 15. Few in U.S. trust the federal government or social media sites to protect personal data October 25, 2018 Note: Data on cellphone manufacturers and service providers based on cellphone owners; data on email providers based on internet users; data on social media sites based on social media users. Data for credit card companies recalculated to exclude “does not apply” responses. Otherwise, refusals and “does not apply” responses not included in this chart. Source: Survey conducted March 30-May 3,2018. % of U.S. adults/tech users (see note below) who are __ in the ability of the following institutions to protect their data 15
  16. 16. Widespread view that social media platforms censor political speech, especially among Republicans October 25, 2018 16 Note: Respondents who did not give an answer are not shown. Source: Survey conducted May 29-June 11, 2018.
  17. 17. Fewer in U.S. now say the internet has mostly been a good thing for society October 25, 2018 17 Source: Survey conducted Jan.3-10, 2018.
  18. 18. Most American resist government steps to limit misinformation, but more open to tech companies taking action Note: Respondents who did not give an answer are not shown. Source: Survey conducted Feb. 26-March 11, 2018. October 25, 2018 18
  19. 19. 19 All Pew Research Center reports are available online at www.pewresearch.org Jacob Poushter Senior Researcher, Global Attitudes @japoushter October 25, 2018

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