Networked libraries serving networked patrons

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Director Lee Rainie will give the “Networked libraries” speech at the Biblionext conference in Rome, Italy at the "Digital Omnivores: Libraries and New Learning Communities" event.

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Networked libraries serving networked patrons

  1. 1. Networked libraries serving networked patronsLee Rainie, Director, Pew Internet Project04.19.2012Biblionext: RomeEmail: Lrainie@pewinternet.orgTwitter: @Lrainie PewInternet.org
  2. 2. 5 questions for librarians as they confront change1. What is the future of knowledge? - Created? Disseminated?2. What is the future of reference expertise? - Literacy? Search?3. What is the future of public technology? - Knowledge containers? Divides? Access/lending models?4. What is the future of learning spaces? - Collaboration? Alliances? Ownership?5. What is the future of community anchor institutions? - Knowledge economy/ecology?
  3. 3. Digital Revolution 1Internet (80%) and Broadband at home (66%) Home broadband Home dial-up80%70% 71%60%50% 66%40%30%20%10% 0% June April March March April March March March April April May May August Jan 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2011 2012
  4. 4. Networked creators are everywhere (two-thirds of adults; three-quarters of teens)• 70% of internet users are social networking site users• 59% of cell owners share photos or videos• 37% contribute rankings and ratings• 33% create content tags• 30% share personal creations• 26% post comments on sites and blogs• 15% have personal website• 15% are content remixers• 16% use Twitter• 14% are bloggers• Of smartphone owners: 11% location services – 15% allow location awareness from social media – 64% maps/directions
  5. 5. Big challenge for libraries Atoms bits Collections are disrupted
  6. 6. Digital Revolution 2:Mobile phones – 88% of adults 327.6 Total U.S. population: 315.5 million 2011
  7. 7. Smartphone tipping point -- 46%
  8. 8. Big challenge for librariesPeople come to us We go to people The library as place becomes the library as placeless resource
  9. 9. Digital Revolution 3 Social networking – 52% of all adults100% % of internet users 86% 85%80% 83% 70% 71% 76% 67% 61%60% 52% 48% 49% 47% 51%40% 35% 25% 33% 25% 26%20% 9% 8% 11% 13% 7% 7% 4% 0% 6% 1% 2005 2006 2007 2008 2009 2010 2011 2012 18-29 30-49 50-64 65+
  10. 10. Mean size of Facebook friends network350.0300.0250.0200.0150.0 318.5100.0 197.6 155.7 50.0 85.1 78.4 42.0 0.0 Millennials Gen X Younger Older Boomers Silent G.I. Generation (18-34) (35-46) Boomers (57-65) Generation (75+) (47-56) (66-74)
  11. 11. Big challenge for librariesExpertise and influence emerges in networks and algorithms Share the stage with amateur experts
  12. 12. Back to those 5 questions:How librarians can be even more valuable in the digital age
  13. 13. 1) What is the future of knowledge? -- Shana Ratner (1997) “Emerging Issues in Learning Communities” Old: New:Learning as transaction Learning as a process Knowledge is Knowledge is objective and subjective and certain provisional
  14. 14. 1) What is the future of knowledge? -- Shana Ratner (1997) “Emerging Issues in Learning Communities” Old: New:Learning as transaction Learning as a processLearners receive Learners create knowledge knowledge
  15. 15. 1) What is the future of knowledge? -- Shana Ratner (1997) “Emerging Issues in Learning Communities” Old: New:Learning as transaction Learning as a process We learn best We learn best passively, by actively doing listening and and managing watching our own learning
  16. 16. 1) What is the future of knowledge? -- Shana Ratner (1997) “Emerging Issues in Learning Communities” Old: New:Learning as transaction Learning as a processOur “intelligence” Our is based on our “intelligence” is individual based on our abilities social networks
  17. 17. 2) What is the future of reference expertise? “Embedded librarian” in learning communities• Librarian as scout for relevant material• Reviewer and synthesizer• Organizer and taxonomy creator• “On call” for just-in-time information• Organizational “steward” of bonding capital• Organizational “steward” of bridging capital (especially to outside experts) Good source: David Schumaker at http://embeddedlibrarian.wordpress.com/
  18. 18. 2) What is the future of reference expertise? “Knowledge concierge/valet” in learning communities• Librarian as teacher of social media• Librarian as fact checker, transparency assessor, relevance arbiter• Librarian as aggregator and curator – follow Jeff Jarvis rule: “Do what you do best, and link to the rest”• Librarian as “node” in networks attuned to perpetual learning Good source: Bill Densmore at http://www.informationvalet.org/
  19. 19. 3) What is the future of public technology? 20
  20. 20. Are hot new gadgets evident now?The hot gadgets and Hot gadgets and apps that applications that will will capture the capture the imagination imagination of users in of users in 2020 are 2020 will often come “out pretty evident today and of the blue” and not have will not take many of been anticipated by today’s savviest many of today’s savviest innovators by surprise. innovators.16% experts 81% experts17% full sample 80% full sample 21
  21. 21. Themes• iPhone, iPhone, iPhone• Innovation ecosystem will change: bandwidth / processing• Still, there are basic trends evident now and some groundwork that has been in place for years that will yield innovation. – The internet of things - sensors proliferate – Mobile connectivity and location-based services grow – Interface changes: Bigger/thinner screens -- 3D displays – “Consolidated,” all-purpose gadgets and apps 22
  22. 22. The rise of e-reading • 28% have e-reading device • 21% of adults read e-book in past year • Read more now (including on computer and smartphone) • Prefer e-book for quick access, convenience, variety • Prefer printed books for reading to children and sharing books
  23. 23. 4) What is the future of learning spaces? Attuned to networked individuals/learners• More self directed, less top-down• Better arrayed to capture new information inputs• More reliant on feedback and response• More inclined to collaboration• More open to cross discipline insights and creating their own “tagged” taxonomies• More oriented towards people being their own individual nodes of production
  24. 24. 5) What is the future of community anchor institutions? Amer. Library AssociationConfronting the FutureStrategic Visions for the 21st Century Public Libraryhttp://www.ala.org/ala/aboutala/offices/oitp/p ublications/policybriefs/confronting_the_f utu.pdf
  25. 25. Be notafraid

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