Chapter 16 Integrating Wireless Technology in business
Learning Outcomes <ul><li>16.1   Explain how a wireless device helps an  </li></ul><ul><li>  organization conduct business...
Wireless Fidelity (wi-fi) <ul><li>Wireless fidelity (wi-fi)  – a means of linking computers using infrared or radio signal...
Wireless Fidelity (wi-fi) <ul><li>Disruptive wireless technologies </li></ul><ul><ul><li>WiMax wireless broadband </li></u...
Business Drivers for Wireless Technologies <ul><li>Mobile and wireless are often used synonymously, but actually denote tw...
Business Drivers for Wireless Technologies <ul><li>Drivers of wireless technology growth include: </li></ul><ul><ul><li>Un...
Advantages of Enterprise Mobility
Business Drivers for Wireless Technologies <ul><li>Wireless devices changing business include: </li></ul><ul><ul><li>Wirel...
Bluetooth <ul><li>Bluetooth  – an omnidirectional wireless technology that provides limited-range voice and data transmiss...
Radio Frequency Identification (RFID) <ul><li>Radio frequency identification (RFID)  - use active or passive tags in the f...
Radio Frequency Identification (RFID)
RFID
Satellite <ul><li>Microware transmitter  – commonly used to transmit network signals over great distances </li></ul>
Global Positioning System <ul><li>Global positioning system (GPS)  – a device that determines current latitude, longitude,...
The Future of Wireless
CHAPTER SIXTEEN Opening Case Study Questions <ul><li>Why would eBay want to explore the wireless market for new opportunit...
CHAPTER SIXTEEN CASE UPS versus FedEx: Head-to-Head on Wireless <ul><li>Federal Express and United Parcel Service are alwa...
Chapter Sixteen Case Questions <ul><li>Explain the fundamentals of wireless fidelity </li></ul><ul><li>Describe the differ...
Chapter Sixteen Case Questions <ul><li>Describe how RFID could help the companies deal with potential security issues </li...
BUSINESS DRIVEN TECHNOLOGY UNIT FOUR CLOSING
UNIT CLOSING CASE ONE Improving Highway safety Through Collaboration <ul><li>How are collaboration tools helping to save l...
UNIT CLOSING CASE ONE Improving Highway safety Through Collaboration <ul><li>What would be the impact on lives if a state ...
UNIT CLOSING CASE TWO Amazon – Not Your Average Bookstore <ul><li>How has Amazon used technology to revamp the book-sellin...
UNIT CLOSING CASE TWO Amazon – Not Your Average Bookstore <ul><li>What are some of the business challenges facing Amazon? ...
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  1. 1. Chapter 16 Integrating Wireless Technology in business
  2. 2. Learning Outcomes <ul><li>16.1 Explain how a wireless device helps an </li></ul><ul><li> organization conduct business anytime, </li></ul><ul><li> anywhere, anyplace </li></ul><ul><li>16.2 Describe RFID and how it can be used to </li></ul><ul><li>help make a supply chain more effective </li></ul><ul><li>16.3 List and discuss the key factors inspiring the </li></ul><ul><li>growth of wireless technologies </li></ul><ul><li>16.4 Describe the business benefits associated </li></ul><ul><li>with enterprise mobility </li></ul>
  3. 3. Wireless Fidelity (wi-fi) <ul><li>Wireless fidelity (wi-fi) – a means of linking computers using infrared or radio signals </li></ul><ul><li>Common examples of wireless devices include: </li></ul><ul><ul><li>Cellular phones and pagers </li></ul></ul><ul><ul><li>Global positioning systems (GPS) </li></ul></ul><ul><ul><li>Cordless computer peripherals </li></ul></ul><ul><ul><li>Home-entertainment-system control boxes </li></ul></ul><ul><ul><li>Two-way radios </li></ul></ul><ul><ul><li>Satellite television </li></ul></ul>
  4. 4. Wireless Fidelity (wi-fi) <ul><li>Disruptive wireless technologies </li></ul><ul><ul><li>WiMax wireless broadband </li></ul></ul><ul><ul><li>Radio frequency identification tags (RFID) </li></ul></ul><ul><ul><li>Micro hard drives </li></ul></ul><ul><ul><li>Apple’s G5 and AMD’s Athlon 64 processors </li></ul></ul>
  5. 5. Business Drivers for Wireless Technologies <ul><li>Mobile and wireless are often used synonymously, but actually denote two different technologies </li></ul><ul><ul><li>Mobile technology - means the technology can travel with the user, but it is not necessarily in real-time </li></ul></ul><ul><ul><li>Wireless technology - gives users a live (Internet) connection via satellite or radio transmitters </li></ul></ul>
  6. 6. Business Drivers for Wireless Technologies <ul><li>Drivers of wireless technology growth include: </li></ul><ul><ul><li>Universal access to information and applications </li></ul></ul><ul><ul><li>The automation of business processes </li></ul></ul><ul><ul><li>User convenience, timeliness, and ability to conduct business 24x7 </li></ul></ul>
  7. 7. Advantages of Enterprise Mobility
  8. 8. Business Drivers for Wireless Technologies <ul><li>Wireless devices changing business include: </li></ul><ul><ul><li>Wireless local area network (wLAN) </li></ul></ul><ul><ul><li>Cellular phones and pagers </li></ul></ul><ul><ul><li>Cordless computer peripherals </li></ul></ul><ul><ul><li>Satellite television </li></ul></ul><ul><ul><li>WiMax wireless broadband </li></ul></ul><ul><ul><li>Security sensor </li></ul></ul>
  9. 9. Bluetooth <ul><li>Bluetooth – an omnidirectional wireless technology that provides limited-range voice and data transmission over the unlicensed 2.4-GHz frequency band, allowing connections with a wide variety of fixed and portable devices that normally would have to be cabled together </li></ul>
  10. 10. Radio Frequency Identification (RFID) <ul><li>Radio frequency identification (RFID) - use active or passive tags in the form of chips or smart labels that can store unique identifiers and relay this information to electronic readers </li></ul><ul><li>RFID tag - contains a microchip and an antenna, and typically work by transmitting a serial number via radio waves to an electronic reader, which confirms the identity of a person or object bearing the tag </li></ul>
  11. 11. Radio Frequency Identification (RFID)
  12. 12. RFID
  13. 13. Satellite <ul><li>Microware transmitter – commonly used to transmit network signals over great distances </li></ul>
  14. 14. Global Positioning System <ul><li>Global positioning system (GPS) – a device that determines current latitude, longitude, speed, and direction of movement </li></ul><ul><ul><li>Market for GPS services is at $5 billion with expectations for the demand to double over the next five years </li></ul></ul><ul><li>Geographic information system (GIS) – designed to work with information that can be shown on a map </li></ul>
  15. 15. The Future of Wireless
  16. 16. CHAPTER SIXTEEN Opening Case Study Questions <ul><li>Why would eBay want to explore the wireless market for new opportunities? </li></ul><ul><li>With the emergence of mobile technologies, why would eBay be concerned with the lack of compatibility between wireless applications? </li></ul><ul><li>If eBay chose not to embrace wireless technologies would it be at a disadvantage? Explain your answer </li></ul><ul><li>How can a wireless device add value for eBay customers? </li></ul>
  17. 17. CHAPTER SIXTEEN CASE UPS versus FedEx: Head-to-Head on Wireless <ul><li>Federal Express and United Parcel Service are always seeking a competitive edge over one another </li></ul><ul><li>Their approaches to deploying wireless technologies over the past 15 years have been markedly different </li></ul><ul><ul><li>FedEx leads the way with cutting-edge applications </li></ul></ul><ul><ul><li>UPS is slower and more deliberate </li></ul></ul>
  18. 18. Chapter Sixteen Case Questions <ul><li>Explain the fundamentals of wireless fidelity </li></ul><ul><li>Describe the differences between UPS and FedEx’s use of wi-fi </li></ul><ul><li>Identify two types of wireless business opportunities the companies could use to gain a competitive advantage </li></ul>
  19. 19. Chapter Sixteen Case Questions <ul><li>Describe how RFID could help the companies deal with potential security issues </li></ul><ul><li>Develop a Bluetooth, GPS, or satellite product that the parcel delivery business could use to improve efficiencies </li></ul>
  20. 20. BUSINESS DRIVEN TECHNOLOGY UNIT FOUR CLOSING
  21. 21. UNIT CLOSING CASE ONE Improving Highway safety Through Collaboration <ul><li>How are collaboration tools helping to save lives in Texas? </li></ul><ul><li>How could a police department use groupware to help with collaboration on accident reports? </li></ul><ul><li>Describe how a police department could use workflow systems to help with accident reports and health-care-related issues </li></ul>
  22. 22. UNIT CLOSING CASE ONE Improving Highway safety Through Collaboration <ul><li>What would be the impact on lives if a state fails to implement collaboration tools to help track and analyze highway accidents? </li></ul><ul><li>How could police departments use wireless technologies to operate more efficiently and effectively? </li></ul>
  23. 23. UNIT CLOSING CASE TWO Amazon – Not Your Average Bookstore <ul><li>How has Amazon used technology to revamp the book-selling industry? </li></ul><ul><li>Is Amazon using disruptive or sustaining technology to run its business? </li></ul><ul><li>What is Amazon’s e-business model? </li></ul><ul><li>How is Amazon using collaboration to improve its business? </li></ul>
  24. 24. UNIT CLOSING CASE TWO Amazon – Not Your Average Bookstore <ul><li>What are some of the business challenges facing Amazon? </li></ul><ul><li>How can Amazon use wireless technology to improve its business? </li></ul>

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