Hfma psychology of change

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Presentation delivered to HFMA Healthcare Financial Management Association Conference 24th January 2013

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Hfma psychology of change

  1. 1. Yorkshire & Humber Branch Annual Conference “The New Improved NHS ”Understanding the Psychology of Change 24th January 2012
  2. 2. Edward de Bono’s 6 Thinking Hats
  3. 3. Edward de Bono’s 6 Thinking Hats Natural Reaction to Change “What’s there to “ It’s not going to “I’ve got a betterprove it will work?” work” idea”“How’s it going to “Let’s go for it” “How will it work?” affect us?”
  4. 4. Your personality
  5. 5. Transactional Analysis
  6. 6. Transactional Analysis CPParent NPAdult A FCChild AC
  7. 7. Transactional Analysis Transaction Ul te r io rt ra n sa ct io n
  8. 8. Yorkshire & Humber Branch Annual Conference “The New Improved NHS ”Understanding the Psychology of Change 24th January 2012

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