Successfully reported this slideshow.
We use your LinkedIn profile and activity data to personalize ads and to show you more relevant ads. You can change your ad preferences anytime.

Hfma psychology of change

644 views

Published on

Presentation delivered to HFMA Healthcare Financial Management Association Conference 24th January 2013

Published in: Business
  • Be the first to comment

  • Be the first to like this

Hfma psychology of change

  1. 1. Yorkshire & Humber Branch Annual Conference “The New Improved NHS ”Understanding the Psychology of Change 24th January 2012
  2. 2. Edward de Bono’s 6 Thinking Hats
  3. 3. Edward de Bono’s 6 Thinking Hats Natural Reaction to Change “What’s there to “ It’s not going to “I’ve got a betterprove it will work?” work” idea”“How’s it going to “Let’s go for it” “How will it work?” affect us?”
  4. 4. Your personality
  5. 5. Transactional Analysis
  6. 6. Transactional Analysis CPParent NPAdult A FCChild AC
  7. 7. Transactional Analysis Transaction Ul te r io rt ra n sa ct io n
  8. 8. Yorkshire & Humber Branch Annual Conference “The New Improved NHS ”Understanding the Psychology of Change 24th January 2012

×