A Social Future….Jamie PowisPaul Taylor                    Everything                    Everyone                    Every...
The Social Workplace  Engaging with the Always OnThe Rise of The Mobile Customer
2011 was the year that 20th Century Customer Service began to disappear
We are the problem
The Last Office in the UK to allow Social Media in The Workplace
Leadership is Everything
Fragmented Communication
A Culture of No Fear
More Play Less Work
I wonder if he   The Blues are playing  knows I text     tonight… wonder ifmy boyfriend      there are any tickets   40 ti...
I start work in 12 months time
New Jobs. New Structures
•Youth Media Charity•Works with young people 14-24 years old•Engages and Empowers•Communication
COMMUNICATION AT KIC              FACEBOOK                42%EMAIL17%          KIC               TWITTER                  ...
CASE STUDY: UNIVERSITY OF WOLVERHAMPTON AND KIC
319 Tweets in support of KIC             4 Tweets in support of Wolverhampton University
Augmented Reality
Near Field Communications
CONNECTED 24/7
It will never happen
It already has
M powered homes            M powered            customers
“Social Media is part of me – Literally”
Touch - Move - Feel - Type
Your Next Doctor
How will we cope with customers that can find things out faster than us?
Everyone Everywhere Publishes
PAUL TAYLOR   @PaulBromfordJAMIE POWIS   @Jamoo1987
Everyone. Everywhere.Publishes - A Social Future
Everyone. Everywhere.Publishes - A Social Future
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Everyone. Everywhere.Publishes - A Social Future

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This was presented to Northern Housing Consortium Social Media "Unconference" alongside @Jamoo1987. It looks at the changing workplace , the impact of technology and the mobile customer on leadership/communications. Plus a bit of future gazing. A really great audience and superb event put on via the NHC guys and @nickatkin_hht

Published in: Technology, Business
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Everyone. Everywhere.Publishes - A Social Future

  1. 1. A Social Future….Jamie PowisPaul Taylor Everything Everyone Everywhere Connected
  2. 2. The Social Workplace Engaging with the Always OnThe Rise of The Mobile Customer
  3. 3. 2011 was the year that 20th Century Customer Service began to disappear
  4. 4. We are the problem
  5. 5. The Last Office in the UK to allow Social Media in The Workplace
  6. 6. Leadership is Everything
  7. 7. Fragmented Communication
  8. 8. A Culture of No Fear
  9. 9. More Play Less Work
  10. 10. I wonder if he The Blues are playing knows I text tonight… wonder ifmy boyfriend there are any tickets 40 times a still available on their day… website….
  11. 11. I start work in 12 months time
  12. 12. New Jobs. New Structures
  13. 13. •Youth Media Charity•Works with young people 14-24 years old•Engages and Empowers•Communication
  14. 14. COMMUNICATION AT KIC FACEBOOK 42%EMAIL17% KIC TWITTER 30% TELEPHONE 11%
  15. 15. CASE STUDY: UNIVERSITY OF WOLVERHAMPTON AND KIC
  16. 16. 319 Tweets in support of KIC 4 Tweets in support of Wolverhampton University
  17. 17. Augmented Reality
  18. 18. Near Field Communications
  19. 19. CONNECTED 24/7
  20. 20. It will never happen
  21. 21. It already has
  22. 22. M powered homes M powered customers
  23. 23. “Social Media is part of me – Literally”
  24. 24. Touch - Move - Feel - Type
  25. 25. Your Next Doctor
  26. 26. How will we cope with customers that can find things out faster than us?
  27. 27. Everyone Everywhere Publishes
  28. 28. PAUL TAYLOR @PaulBromfordJAMIE POWIS @Jamoo1987

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