☆ Paula Nelson ☆

Phoenix, Arizona Area United States

A creative & resourceful problem solver who thrives in an environment of continuous improvement.

Technology / Software / Internet

Salesforce.com Certified Developer (Dev401) and SQL Server DBA. Recent accomplishments include implementation and customization of Salesforce Service Cloud to replace multiple legacy help desk ticketing systems, data migration from multiple CRM systems to a unified Salesforce.com ORG for unique sales teams. Solid understanding of relational database design. 15+ Years database design, programming and support of ETL processes (Sql Server & Oracle) consisting of both new development and conversion of existing systems. Demonstrated experience with stored procedures, functions, triggers, views and ANSI SQL. Created automated, scheduled reports as well as ad hoc query and on demand report r...