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Innovation comes from great partnerships
DIA Common Capability
Forum
Paula J Smith, ARIM
Practice Lead, Information Manage...
www.optimation.co.nz
Optimation at a glance
Optimation; a
New Zealand owned IT
services company with 23
years in continuou...
www.optimation.co.nz
Optimation’s customers
www.optimation.co.nz
Local delivery
specialists
Our EIM Partnerships
www.optimation.co.nzwww.optimation.co.nz
“The power of a digital transformation
strategy lies in its scope and
objectives”...
www.optimation.co.nz
Internet
Of Things
www.optimation.co.nz
What do you offer?
www.optimation.co.nz
Client Name
Presenter’s name
Position or Title
Date
What problems can you help us solve?
www.optimation.co.nz
Opportunities & Outcomes
Banking - 60,000 hours per
year saved for investment
bankers by slashing
res...
www.optimation.co.nzwww.optimation.co.nz
“Problems require a human-centred,
creative, iterative and practical
approach to ...
www.optimation.co.nzwww.optimation.co.nz
Beyond IQ to DI
• Why do want to use technology, its
strengths and the opportunit...
www.optimation.co.nz
• Exponential Growth
• Structured & Unstructured
• Automated
• Contextual
• Personal
• Global
• Integ...
www.optimation.co.nz
Contextual driven experience
Think of your information as an
intelligent asset that works for you,
au...
www.optimation.co.nz
Defining competencies
Competency
Knowledge
Experience
Professional
Skills
Behavioural
Skills
SFIA Cat...
www.optimation.co.nz
Practical examples
Ensures the business process and information required to support the
organisation ...
www.optimation.co.nz
Practical Examples
Implements systems and IT controls to measure performance,
manage risk and ensure ...
www.optimation.co.nz
What do you need from your IM team?
Holistic Digital & IM Literacy
Facilitation not just functional
s...
www.optimation.co.nzwww.optimation.co.nz
“Unless you change how you are,
you will always have what you’ve got”
Jim Rohn
www.optimation.co.nz
EMAIL
LINKED IN
WEBSITE
TWITTER
Paula.Smith@optimationgroup.com
https://nz.linkedin.com/in/paulajsmit...
www.optimation.co.nz
SFIA
COMPETENCIES
MIT SLOAN
REPORT
REFERENCED
MY LAST BLOG
POST
HBR ARTICLE
http://www.sfia-online.or...
www.optimation.co.nzwww.optimation.co.nz
Thank You
Innovation comes
from great partnerships
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Capabilities and Competencies. Presentation to DIA Common Capability Forum

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The information management arena is one that is much more process and value driven than it has ever been. Where information needs to be automated, integrated, valued, available, usable, useful and valuable to an organisation. But as we now live in a world of increasing complexity, volume and variety of information, do we have the right skills, competency and capability to execute on our digital strategy?

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Capabilities and Competencies. Presentation to DIA Common Capability Forum

  1. 1. Innovation comes from great partnerships DIA Common Capability Forum Paula J Smith, ARIM Practice Lead, Information Management September 2015
  2. 2. www.optimation.co.nz Optimation at a glance Optimation; a New Zealand owned IT services company with 23 years in continuous operation Harnessing the potential of people and technology to create unrivalled value 23 YEARS $50MTurnover with approx. 250 staff across Wellington, Auckland, Christchurch, Sydney & Canberra FAST50 Previously named in Deloitte Fast 50 OUR DNA A heritage and focus on developing deep enduring relationships with key clients in Tier 1 sectors; Telco, Public Sector, Finance, Utilities CULTURE Anchored in integrity, empowerment, respect, professionalism, a zeal for learning and sharing; as much an extended family as it is an engine for collective delivery; specialists without borders to deliver outcomes that work Focus on the IT application layer, providing solutions to solve complex business problems
  3. 3. www.optimation.co.nz Optimation’s customers
  4. 4. www.optimation.co.nz Local delivery specialists Our EIM Partnerships
  5. 5. www.optimation.co.nzwww.optimation.co.nz “The power of a digital transformation strategy lies in its scope and objectives” MIT Sloan
  6. 6. www.optimation.co.nz Internet Of Things
  7. 7. www.optimation.co.nz What do you offer?
  8. 8. www.optimation.co.nz Client Name Presenter’s name Position or Title Date What problems can you help us solve?
  9. 9. www.optimation.co.nz Opportunities & Outcomes Banking - 60,000 hours per year saved for investment bankers by slashing response times from 3 hours to minutes Retail - Shorter path to purchase Increase in sales revenue from website presence Workforce - 46% reduction in time taken to find information Equates to productivity saving of 4,600 hrs per week Publishing- Classification accuracy at 85%, 25% higher than industry norm Increase in service effectiveness Councils- $1million saving Reduction in 4 FTE’s across one department Financial - 4:1 cost reduction between old paper based world and new digital IM environment
  10. 10. www.optimation.co.nzwww.optimation.co.nz “Problems require a human-centred, creative, iterative and practical approach to finding the best ideas and ultimate solutions” Tim Brown (HBR 2008)
  11. 11. www.optimation.co.nzwww.optimation.co.nz Beyond IQ to DI • Why do want to use technology, its strengths and the opportunities? • How does the digital technology support us in achieving our goals? • What are our options? • How does the technology work? • Who can choose the right tool for the job? • How do we develop the judgement to know when technology should be used Digital Intelligence is critical to our transformation Adapted from Simon Waller presentation 2015.
  12. 12. www.optimation.co.nz • Exponential Growth • Structured & Unstructured • Automated • Contextual • Personal • Global • Integrated • Insightful Content Management Enterprise Search Document & Records Management Process Management eDiscovery Digital Asset Management Collaboration EIM Landscape
  13. 13. www.optimation.co.nz Contextual driven experience Think of your information as an intelligent asset that works for you, automatically Information based on its meaning and context being delivered to you to allow you to make timely and informed business decisions
  14. 14. www.optimation.co.nz Defining competencies Competency Knowledge Experience Professional Skills Behavioural Skills SFIA Categories
  15. 15. www.optimation.co.nz Practical examples Ensures the business process and information required to support the organisation are accurately modelled. Identifies the impact of any relevant statutory, internal or external regulations and develops strategies for compliance. giving special consideration to business perspectives SFIA competency examples
  16. 16. www.optimation.co.nz Practical Examples Implements systems and IT controls to measure performance, manage risk and ensure that IT and the business work together to support the business purpose. Investigates operational requirements, problems, and opportunities, seeking effective business solutions through improvements in automated and non-automated components of new or changed processes. SFIA competency examples
  17. 17. www.optimation.co.nz What do you need from your IM team? Holistic Digital & IM Literacy Facilitation not just functional specialists Innovative solutions, ideas, intrapreneurship Leadership and coaching
  18. 18. www.optimation.co.nzwww.optimation.co.nz “Unless you change how you are, you will always have what you’ve got” Jim Rohn
  19. 19. www.optimation.co.nz EMAIL LINKED IN WEBSITE TWITTER Paula.Smith@optimationgroup.com https://nz.linkedin.com/in/paulajsmith1 WWW.OPTIMATION.CO.NZ https://twitter.com/cerr1d Interested in hearing more?
  20. 20. www.optimation.co.nz SFIA COMPETENCIES MIT SLOAN REPORT REFERENCED MY LAST BLOG POST HBR ARTICLE http://www.sfia-online.org/en http://tinyurl.com/pxc9m94 http://tinyurl.com/obprgke http://tinyurl.com/npr8v7g Links
  21. 21. www.optimation.co.nzwww.optimation.co.nz Thank You Innovation comes from great partnerships

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