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Ignitor Bootcamp
Who we are?
We are passionate about helping entrepreneurs succeed
Bootcamp Goals
1 Apply lean
2 Select entrepreneurs
Ignitor Startup Acceleration
6 sprints
1-on-1 coaching
Task modules to help you get more done faster
Modules taught by the...
1. Entrepreneurs count off into team of 5
2. Audience selects 30 random words to use for a name
3. Each team selects 2 wor...
How we used to launch startups
Business Plan Launch
Product
Development
Learn if idea will work!Months / Years
Steve Blank Eric Ries
A lean startup
Run
Experiments
Launch
Product
Development
Learn if idea will work!
Months / Years
Quickly learn if a business idea will work!
Move from Plan A to a plan that works!
The story of anyperk: 3 months
1 Dating site Mieple (Through friends)
2 Introductions to investors (Through friends)
3 Int...
Lean Startup: Blue River
The only thing that matters is product/market fit
- Marc Andreessen
You can always feel product-market fit
when it’s happening.
- Marc Andreessen
• The customers are buying the product just ...
INGITE CANVAS
CAN YOU FIND
EARLY ADOPTERS?
CAN YOU SELL
EARLY ADOPTERS?
CAN YOU BUILD A
PRODUCT THEY LOVE?
?
Can you… get ...
1. CAN YOU… find early adoptors?
2. CAN YOU… sell early adoptors?
3. CAN YOU… build a product they love?
4. CAN YOU… get l...
1. CAN YOU… find early adoptors?
2. CAN YOU… sell early adoptors?
3. CAN YOU… build a product they love?
4. CAN YOU… get l...
1. CAN YOU… find early adoptors?
2. CAN YOU… sell early adoptors?
3. CAN YOU… build a product they love?
4. CAN YOU… get l...
You can always feel when product-
market isn’t happening.
- Marc Andreessen
• The customers aren't quite getting value out...
INGITE CANVAS
CAN YOU FIND
EARLY ADOPTERS?
CAN YOU SELL
EARLY ADOPTERS?
CAN YOU BUILD A
PRODUCT THEY LOVE?
?
INGITE CANVAS
CAN YOU FIND
EARLY ADOPTERS?
?
What is the one thing every successful business has?
Customers
How do new businesses get customers?
1 Have a problem
2 Trying to solve it
3 Spent money
1 Have a problem
2 Trying to solve it
1 Have a problem
Rich enviromentalists
who spending money
on being green.
Enviromentalists trying
to live a little greener.
Want to be gree...
Overweight people
spending money on
trainers, diets, exercise
programmes, etc.
Overweight people
trying to lose weight on
...
H
Tips: Target very small markets
Etc
S
Universities
Schools
What if I already have customers?
1 Improve customer definition
2 Messaging / positioning
Not sure – Talk to Justin or Pau...
CAN YOU… find early adoptors?Customer
definition
1 Brainstorm 5 early adopter
customer segments
2 Select what you believe ...
SUCCESSFUL BUSINESSES
SIMPLE SOLUTIONBIG PROBLEM
SUCCESSFUL BUSINESSES
SIMPLE SOLUTIONBIG PROBLEM
CD PLAYER
JUMPS &
MISSION TO
CARRY CDS!
SUCCESSFUL BUSINESSES
SIMPLE SOLUTIONBIG PROBLEM
OVERSEAS
CALLS ARE
EXPENSIVE!
SUCCESSFUL BUSINESSES
SIMPLE SOLUTIONBIG PROBLEM
IT IS A
HEADACHE
GETTING A
TAXI!
SUCCESSFUL BUSINESSES
SIMPLE SOLUTIONBIG PROBLEM
PIZZA TOOK
FOREVER TO
ARRIVE!
Warning!!!
Example: pumodo. not find a big problem!!!
CAN YOU… find early adopters?Customer
definition
1 Brainstorm 5 problems you believe
your early adopters have
2 Select the...
Why should you hypothesize (guess) customer behaviour?
Wild optimism?
What are the odds of your business succeeding?
Source: Cooper et al. (1988)
0 1 2 3 4 5 6 7 8 9 10
No Chance
of Success
Ce...
What are the odds of your business succeeding?
Source: Cooper et al. (1988)
0 1 2 3 4 5 6 7 8 9 10
No Chance
of Success
Ce...
What are the odds of your business succeeding?
Source: Cooper et al. (1988)
0 1 2 3 4 5 6 7 8 9 10
No Chance
of Success
Ce...
1 Modelling customer behavior
2 Predicting if they will buy
Early adopter customers have
spent money / dissatisfied with
the current solution and willing
to switch?
Interviews in groups of 5.
1 / 5
Spent money,
time or effort
5 / 5
Spent money,
time or effort
B-to-B (No customers)
Interviews in groups of 5.
2 / 5
Spent money,
time or effort
5 / 5
Spent money,
time or effort
B-to-B (With customers)
Wha...
Interview in groups of 10.
1 / 10
Spent money,
time or effort
10 / 10
Spent money,
time or effort
B-to-C (No customers)
Interview in groups of 10.
1 / 10
Spent money,
time or effort
10 / 10
Spent money,
time or effort
B-to-C (With customers)
...
CAN YOU… find early adopters?Customer
definition
1 Decide on what a good outcome
would for your problem interview.
> B-to-...
Why interview customers?
vs.
Ensure you are building something people want!
“I wish I had know about this earlier”
“I can’t believe I have wasted a year building something
that will never make money. F@#k!”
How to conduct a problem interview
INTRODUCE
INDICATORS
INTERVIEW
INVITE
Reminder: 4Is
How to conduct a problem interview
INTRODUCE yourself
i.e. My name is [name] I am doing market research for a startup and ...
What questions to ask? (SCS)
STORY
CHALLENGE
SOLUTION
What questions to ask? (PCS)
SOLUTION:
What if anything have you done to solve the problem? Likes? Dislikes?
CHALLENGE:
Wh...
What questions to ask? (PCS)
SOLUTION:
What if anything have you done to solve the problem? Likes? Dislikes?
CHALLENGE:
Wh...
Commons mistakes
1 Talking about your idea (DON’T MENTION THE SOLUTION)
2 Talking to the wrong customers (TALK TO YOUR CUS...
Problem interview practice (10 mins)
STORY:
Tell me a story about the last time you (describe task they are trying to achi...
Customer interview plan
1 Have a problem
2 Trying to solve it
3 Have spent money
1 Have a problem
2 Trying to solve it
1 Have a problem
How do we
...
They have spent money trying to solve
their problem?
Create customer interview plan:
Put together a plan to speak to at least 10 customers tomorrow morning:
1. Friends and fam...
Write at least 10 ways you can find your customer (5 mins)
1 Write a plan on how you will find customers
2 Create a back u...
Session 1 - Introduction to lean
Session 1 - Introduction to lean
Session 1 - Introduction to lean
Session 1 - Introduction to lean
Session 1 - Introduction to lean
Session 1 - Introduction to lean
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Session 1 - Introduction to lean

  1. 1. Ignitor Bootcamp
  2. 2. Who we are? We are passionate about helping entrepreneurs succeed
  3. 3. Bootcamp Goals 1 Apply lean 2 Select entrepreneurs
  4. 4. Ignitor Startup Acceleration 6 sprints 1-on-1 coaching Task modules to help you get more done faster Modules taught by the world’s best entrepreneurs Mentor network of 100+ mentors
  5. 5. 1. Entrepreneurs count off into team of 5 2. Audience selects 30 random words to use for a name 3. Each team selects 2 words to use for a name (example. Blank- blank.com) 4. Each team has 5 minutes to create a business plan 5. The business plan should consist of: • A tagline • A product or service (your solution) • A business model (How do you make money) • A go-to-market strategy (How do you get customers) 6. Each team has 60 secs to pitch their plan Networking game: half baked.com
  6. 6. How we used to launch startups Business Plan Launch Product Development Learn if idea will work!Months / Years
  7. 7. Steve Blank Eric Ries
  8. 8. A lean startup Run Experiments Launch Product Development Learn if idea will work! Months / Years
  9. 9. Quickly learn if a business idea will work!
  10. 10. Move from Plan A to a plan that works!
  11. 11. The story of anyperk: 3 months 1 Dating site Mieple (Through friends) 2 Introductions to investors (Through friends) 3 Introductions to jobs (Through friends) 4 A translation company 5 Movie advice company 6 Teaching through Skype 7 AnyPerk (Offer discounts and perks to employees)
  12. 12. Lean Startup: Blue River
  13. 13. The only thing that matters is product/market fit - Marc Andreessen
  14. 14. You can always feel product-market fit when it’s happening. - Marc Andreessen • The customers are buying the product just as fast as you can make it – • or usage is growing just as fast as you can add more servers. • Money from customers is piling up in your company checking account.
  15. 15. INGITE CANVAS CAN YOU FIND EARLY ADOPTERS? CAN YOU SELL EARLY ADOPTERS? CAN YOU BUILD A PRODUCT THEY LOVE? ? Can you… get lots of customers?
  16. 16. 1. CAN YOU… find early adoptors? 2. CAN YOU… sell early adoptors? 3. CAN YOU… build a product they love? 4. CAN YOU… get lots of customers?
  17. 17. 1. CAN YOU… find early adoptors? 2. CAN YOU… sell early adoptors? 3. CAN YOU… build a product they love? 4. CAN YOU… get lots of customers?
  18. 18. 1. CAN YOU… find early adoptors? 2. CAN YOU… sell early adoptors? 3. CAN YOU… build a product they love? 4. CAN YOU… get lots of customers?
  19. 19. You can always feel when product- market isn’t happening. - Marc Andreessen • The customers aren't quite getting value out of the product, • word of mouth isn't spreading, • usage isn't growing that fast, • press reviews are kind of "blah", • the sales cycle takes too long, • and lots of deals never close..
  20. 20. INGITE CANVAS CAN YOU FIND EARLY ADOPTERS? CAN YOU SELL EARLY ADOPTERS? CAN YOU BUILD A PRODUCT THEY LOVE? ?
  21. 21. INGITE CANVAS CAN YOU FIND EARLY ADOPTERS? ?
  22. 22. What is the one thing every successful business has?
  23. 23. Customers
  24. 24. How do new businesses get customers?
  25. 25. 1 Have a problem 2 Trying to solve it 3 Spent money 1 Have a problem 2 Trying to solve it 1 Have a problem
  26. 26. Rich enviromentalists who spending money on being green. Enviromentalists trying to live a little greener. Want to be green but haven’t taken any action.
  27. 27. Overweight people spending money on trainers, diets, exercise programmes, etc. Overweight people trying to lose weight on their own with no help. Overweight people that have no interest in losing weight. Exercise App
  28. 28. H Tips: Target very small markets Etc S Universities Schools
  29. 29. What if I already have customers? 1 Improve customer definition 2 Messaging / positioning Not sure – Talk to Justin or Paul 3 Improve sales (lower CAC)
  30. 30. CAN YOU… find early adoptors?Customer definition 1 Brainstorm 5 early adopter customer segments 2 Select what you believe is the best early adopter customer segment 3 Write it on a sticky note and place on the canvas Hint: Choose a small market, reachable market with a budget and an unsolved pain. Time: 5 mins
  31. 31. SUCCESSFUL BUSINESSES SIMPLE SOLUTIONBIG PROBLEM
  32. 32. SUCCESSFUL BUSINESSES SIMPLE SOLUTIONBIG PROBLEM CD PLAYER JUMPS & MISSION TO CARRY CDS!
  33. 33. SUCCESSFUL BUSINESSES SIMPLE SOLUTIONBIG PROBLEM OVERSEAS CALLS ARE EXPENSIVE!
  34. 34. SUCCESSFUL BUSINESSES SIMPLE SOLUTIONBIG PROBLEM IT IS A HEADACHE GETTING A TAXI!
  35. 35. SUCCESSFUL BUSINESSES SIMPLE SOLUTIONBIG PROBLEM PIZZA TOOK FOREVER TO ARRIVE!
  36. 36. Warning!!! Example: pumodo. not find a big problem!!!
  37. 37. CAN YOU… find early adopters?Customer definition 1 Brainstorm 5 problems you believe your early adopters have 2 Select the biggest problem 3 Write it on a sticky note and stick it on the canvas Time: 5 mins Customer Problem
  38. 38. Why should you hypothesize (guess) customer behaviour?
  39. 39. Wild optimism?
  40. 40. What are the odds of your business succeeding? Source: Cooper et al. (1988) 0 1 2 3 4 5 6 7 8 9 10 No Chance of Success Certain Chance of Success
  41. 41. What are the odds of your business succeeding? Source: Cooper et al. (1988) 0 1 2 3 4 5 6 7 8 9 10 No Chance of Success Certain Chance of Success 81%
  42. 42. What are the odds of your business succeeding? Source: Cooper et al. (1988) 0 1 2 3 4 5 6 7 8 9 10 No Chance of Success Certain Chance of Success 33%
  43. 43. 1 Modelling customer behavior 2 Predicting if they will buy
  44. 44. Early adopter customers have spent money / dissatisfied with the current solution and willing to switch?
  45. 45. Interviews in groups of 5. 1 / 5 Spent money, time or effort 5 / 5 Spent money, time or effort B-to-B (No customers)
  46. 46. Interviews in groups of 5. 2 / 5 Spent money, time or effort 5 / 5 Spent money, time or effort B-to-B (With customers) What is your current conversation rate?
  47. 47. Interview in groups of 10. 1 / 10 Spent money, time or effort 10 / 10 Spent money, time or effort B-to-C (No customers)
  48. 48. Interview in groups of 10. 1 / 10 Spent money, time or effort 10 / 10 Spent money, time or effort B-to-C (With customers) What is your current conversation rate?
  49. 49. CAN YOU… find early adopters?Customer definition 1 Decide on what a good outcome would for your problem interview. > B-to-B: 1/5 spent money > B-to-C: 1/10 spent money 2 Write it on a sticky note and stick it on the canvas Time: 5 mins Customer problem Expected result
  50. 50. Why interview customers?
  51. 51. vs. Ensure you are building something people want!
  52. 52. “I wish I had know about this earlier”
  53. 53. “I can’t believe I have wasted a year building something that will never make money. F@#k!”
  54. 54. How to conduct a problem interview INTRODUCE INDICATORS INTERVIEW INVITE Reminder: 4Is
  55. 55. How to conduct a problem interview INTRODUCE yourself i.e. My name is [name] I am doing market research for a startup and I was wondering if I could take 5 minutes of your time. Check customer INDICATORS i.e. Ask questions to test if they are in your target market. Conduct INTERVIEW i.e. Story, Challenge, Solution. INVITE them to meet with you again. i.e. Ask if they would be interested in seeing the product and giving feedback when it is done.
  56. 56. What questions to ask? (SCS) STORY CHALLENGE SOLUTION
  57. 57. What questions to ask? (PCS) SOLUTION: What if anything have you done to solve the problem? Likes? Dislikes? CHALLENGE: What was most challenging about that? Why was that challenging? STORY: Tell me a story about the last time you (describe task they are trying to achieve / problem context)?
  58. 58. What questions to ask? (PCS) SOLUTION: What if anything have you done to solve the problem? Likes? Dislikes? CHALLENGE: What was most challenging about that? Why was that challenging? STORY: Tell me a story about the last time you tried to started a business?
  59. 59. Commons mistakes 1 Talking about your idea (DON’T MENTION THE SOLUTION) 2 Talking to the wrong customers (TALK TO YOUR CUSTOMER SEGMENT) 3 Asking customers to predict the future (FOCUS ON THE PAST) 4 Not interviewing customers (MAKING EXCUSES)
  60. 60. Problem interview practice (10 mins) STORY: Tell me a story about the last time you (describe task they are trying to achieve or problem context)? CHALLENGE: What was most challenging about that? Why was that challenging? SOLUTION: What if anything have you done to solve the problem? Why did you dislike that solution?
  61. 61. Customer interview plan
  62. 62. 1 Have a problem 2 Trying to solve it 3 Have spent money 1 Have a problem 2 Trying to solve it 1 Have a problem How do we find early adopters?
  63. 63. They have spent money trying to solve their problem?
  64. 64. Create customer interview plan: Put together a plan to speak to at least 10 customers tomorrow morning: 1. Friends and family (Facebook, Linkedin, Email, Cell phone) 2. Shopping malls 3. Bored people (Waiting in lines, Gautrain, Bus stops, Taxi ranks) 4. Cold calling (LinkedIn, Facebook, Google) 5. Lead Generation (Landing Page, OLX, GumTree, Google Ads, Facebook Ads) 6. Public spaces (Events, Parks, conferences)
  65. 65. Write at least 10 ways you can find your customer (5 mins) 1 Write a plan on how you will find customers 2 Create a back up plan if Plan A doesn’t work Ideas: Social media: Search, Twitter, LinkedIn, Facebook, Groups, Meetup Friends and family: Phone book, Facebook, Google contacts Events: Events, conferences, seminars, sporting events, shows Waiting areas: Restaurants, bus stops, train stops, taxi rank, airports Online ads: Gumtree, OLX, Google ads, Facebook ads, Twitter ads
  • MongeziMasombuka

    Dec. 10, 2015
  • SbuBiyela1

    Oct. 11, 2015
  • hemisdy

    Jul. 6, 2015

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