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Graham, Paul LinkedIn 2015-05-09


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Graham, Paul LinkedIn 2015-05-09

  1. 1. Paul A. Graham Registered Technologist by The American Registry of Radiologic Technologists RT(R)(MR) 46361 Country Lake Drive St. Clairsville, Ohio 43950 Cell Phone: (740) 827-6244 Email: LinkedIn: Employment History Strata Worldwide (2009- 2015) Operations-Director / Supply Chain Director (Safety Electronics Division) Responsibilities: - Chair reoccurring meeting with large volume Proximity customer, including all levels of the customer's management team (senior level corporate executives, field mangers, engineering, supply chain, accounts payable, safety and operations.) - Chair and direct weekly open/ potential orders meeting with engineering, sourcing, quality control and sometimes product managers to help assure readiness to meet needs from any aspect including engineering release, availability or regulatory status domestic or international. (Account management) - Worked closely with staff, field techs, sales, and accounting to maintain responsible controls and consistency to support invoices and financial responsibility. - Utilized and shared Excel spreadsheets extensively to log, track and produce reports utilizing formulas and pivot tables. - Monitor environment and customize processes for efficiency. - Oversee Customer Service, RMA coordination, repair, inventory levels, warehouse, shipping, receiving and all associated processes and personnel. - Hire, train and create a team atmosphere. - Establish and monitor workflow in regard to accepting and filling orders. - Establish and monitor RMA workflow. There are many scenario/workflow variables including service exchange versus repair, scope of work required, warranty repair determination, customer interaction, purchase order request, part repair flow. - Established tool to track each RMA part flow from time of request to return to customer. Note: Several hundred parts flow through the process per month. - Utilized and shared Excel spreadsheets extensively to log, track and produce reports utilizing formulas and pivot tables. - Monitor environment and customize processes for efficiency to meet needs. Special Program Manager / Proximity Detection (Safety Electronics Division) Responsibilities: - Manage a major multi-year project with large volume proximity customer. - Account Manager. Principle contact regarding supply chain, pricing, invoices, quotes engineering, support, product coordination, logistics, sub projects, installation, repair, customizations, etc. - Worked with field support to responsibly recognize billable services.
  2. 2. Special Program Manager / Communications and Tracking (Safety Electronics Division) Responsibilities: - Coordinate product roll / distribution nationwide. - Help to establish associated business, installation, and support processes. - As part of a very small team we performed nationwide pre-installation site surveys, system planning, demos, installation, system configuration, training, field and remote application / hardware support, troubleshooting, and monitoring of system health. - Project Manager and primary technical application support contact at locations. Operations / HR Manager (Services Division) Responsibilities - Work to expand infrastructure with primary focus on human recourses. - Monitor jobs to maintain operational / financial responsibility. - Active in hiring and crew scheduling. - Conducted, as needed, corrective action and discharge responsibly protecting interest of the company. - Responsible for workers compensation reporting / interaction and unemployment claim management and hearings. Reynolds Memorial Hospital (2007 – 2009) Director of Radiology / Imaging Responsibilities: - Direct the operation of the entire department and it's sub-departments. (CT, Mammography, MRI, Nuclear Medicine, Special Procedures, Cardiac Cauterization, Diagnostic Radiology, Special Procedures.) - Submit and justify budget requests (annual and extended) for approval to CEO. - Oversee department staffing, payroll, scheduling, equipment maintenance, staff licensure, billing, information management, JCAHO accreditation, WV Licensure, and day to day operations. - Maintain and advance quality services, while working within a budget. - Evaluate vendor services and equipment, and negotiate associated contracts. - Staff Development and Retention. I realize the importance of retaining and developing quality staff members, and have created suitable and appropriate staffing plans. - Policy and Procedure maintenance to support needs and meet regulatory compliance. - Oversee department Continuous Quality Improvement (CQI) initiatives and reporting. - Evaluate and select a PACS vendor and manage implementation, training, and maintenance. - Promote staff development and team building. - Supervise and conduct performance appraisals. - Supervise patient scheduling. - Serve on various committees and regularly participate in management meetings.
  3. 3. Trinity Health System (2004- 2007) PACS Administrator / Project Manager Responsibilities: - Oversee all aspects of PACS (Picture Archive & Communications System) implementation. - Coordinate DICOM connectivity with all modalities. - Develop related workflows, procedures and user guides. - Maintain database integrity, responsible for image availability and display. - Promote use and provide training. - Optimize software application to compliment facility and user needs. - Provide user, technical, application and hardware support at all levels both inside and outside of the organization.(Radiology, physician offices, surgery, various nursing areas.) - Work Closely with administrators, managers physicians and staff. MRI Manager / Project Manager Responsibilities: - Manage the Project to establish the MRI Department. - Perform staff selection, training, and performance appraisals. - Promote staff development and team building. - Develop department policies and procedures. - Establish, evaluate and maintain imaging protocols and post processing procedures. - Establish and maintain high standards in imaging, post processing and patient care. - Market the facility by setting the benchmark for quality MR imaging in our market. - Submit department budget for approval and work within such. - Manage Daily Activities. - Work with GE to coordinate system maintenance and repair. Wheeling Hospital (2000- 2004) Chief Registered Radiologic Technologist Responsibilities: - Oversee Radiology Staff, Payroll, Staff Assignments, Continuing Education, Equipment Maintenance, and Staff licensing. - Performed as back up to the Director, RIS manager, was active in billing and in PACS planning. Maxum / CDL / Alliance Imaging / SMT / Insight (1993 -2006) Registered MRI technologist (1993- 2000 Fulltime) (2000-2006 PRN) Note: Multiple MRI providers are listed, due to acquisitions and contract changes within the mobile imaging environment at facilities served. Early Career Positions Include: Staff Technologist, Special Procedure Technologist, Cardiac Catheterization Technologist, EMT, CPR Instructor
  4. 4. EDUCATION Experience: My management experience has been accepted when awarded my prior positions and considered "Bachelor's Equivalent." I have always performed in such positions very favorably. Wheeling Hospital School of Radiologic Technology (2 year program): Graduated in June 1991, Registered by the American Registry of Radiologic Technologists in both Radiography and MRI. Belmont Technical College / West Virginia Northern Community College: Completed pre-allied health courses in preparation for Wheeling Hospital Radiology Program. Wheeling Hospital Emergency Medical Technology Program: Obtained certificate in 1989, then became nationally registered EMT. I also have attended and participated in numerous advanced level imaging related training programs/seminars.