The XERO UK Sessions with Paul Dunn

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Highlights of the 3-hour, 40 minute Xero event featuring Paul Dunn. Pity we can't include the videos to make it really come alive (it was sensational in the room!) But enjoy it in this form.

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The XERO UK Sessions with Paul Dunn

  1. 1. The onlyreason togive aspeech isto changethe world.
  2. 2. The onlyreason tostart Xerowasto changethe world.
  3. 3. The power of any ideais only ever in itsimplementationimplementation
  4. 4. implementationtrat action
  5. 5. COMMUnicate
  6. 6. connect
  7. 7. INTENTDO9/101/10
  8. 8. with OUR TEAMwith OUR CUSTOMERSwith OURSELVES
  9. 9. with OUR TEAMwith OUR CUSTOMERS123with OURSELVES
  10. 10. Seth GodinWe must understandwe are firmly in theconnection economynow.These are the preciousresources.Who trusts you? Whowants to hear fromyou? Who willcollaborate andsupport and engagewith you? CONNECTIONECONOMY
  11. 11. Seth GodinIs my next action goingto build a relationshipor take from it? Am Iearning trust or burningtrust?CONNECTIONECONOMY
  12. 12. TRUSTPERMISSIONREMARKABILITYLEADERSHIPSTORIES that SPREADHUMANITYCONNECTIONECONOMY
  13. 13. TRUSTPERMISSIONREMARKABILITYLEADERSHIPSTORIES that SPREADconnectioncompassionhumilityHUMANITYCONNECTIONECONOMY
  14. 14. connect
  15. 15. connectconnectedcompletelycompany
  16. 16. connectconnectedcompletelycompanyto:me, my p & vcustomersmy team
  17. 17. connectconnectedcompletelycompanyto:me, my p & vcustomersmy team
  18. 18. connectconnectedcompletelyto:firm
  19. 19. FTIailureomplement
  20. 20. FTIirmhatnspires
  21. 21. connect
  22. 22. connectDIS666
  23. 23. connectDISHARMFULto the profession47%
  24. 24. connectDISHARMFULto the profession47%It can be very demoralising tohighly-educated and creativeindividuals who have to justifydaily timesheets to clients as wellas to management within a firm.
  25. 25. connectDISHARMFULto the profession47%It stifles innovation and forces focuson time as opposed to what clientsare engaging us for.
  26. 26. connectDIS“When you give aclient a bill that’s basedon time billing whatyou’re showing them isthe labour pains whenall they wanted to seewas the baby,”
  27. 27. connectDISThe only people who should be measuringtime are those that are serving it
  28. 28. connectDISThe only people who should be measuringtime are those that are serving it
  29. 29. connectDIS
  30. 30. momentsmomentsofconnection
  31. 31. momentsmomentsofconnection3AddingSPEEDAddingPURPOSEChangingLIVES
  32. 32. zAddingSPEED“We are in theage of theaccelerationof everything”
  33. 33. zAddingSPEED“DigitalGoldfish”
  34. 34. zAddingSPEED“DigitalGoldfish”9
  35. 35. zAddingSPEED“DigitalGoldfish”9
  36. 36. zAddingSPEED90.
  37. 37. zAddingSPEED
  38. 38. zAddingSPEED
  39. 39. zAddingSPEED
  40. 40. zAddingSPEED
  41. 41. ValueUniquenessValuable but not uniqueBetter samenessAlways fight on priceOnly you have done it“Just plain stupid”“Just plain stupider”
  42. 42. ValueUniquenessValuable but not uniqueBetter samenessAlways fight on priceOnly you have done it“Just plain stupid”“Just plain stupider”YOU
  43. 43. ValueUniquenessValuable but not uniqueBetter samenessAlways fight on priceOnly you have done it“Just plain stupid”“Just plain stupider”YOU
  44. 44. !ValueUniquenessValuable but not uniqueBetter samenessAlways fight on priceOnly you have done it“Just plain stupid”“Just plain stupider”YOUCONNECTED
  45. 45. It’s always thelittle things thatmake the profounddifferencesUniqueness and valueare perceptions.And they’re almostalways little things.
  46. 46. It’s ALWAYS the littlethings that produceprofound impactsIt’s often theUNEXPECTEDthings that influence usand that we remember
  47. 47. simply aconnectedmoment
  48. 48. making animpact
  49. 49. making animpactLATE?
  50. 50. making animpact9:3010:002:003:30ordinaryordinary
  51. 51. making animpact9:3010:002:003:309:1010:502:403:20ordinary ordinaryordinaryextra
  52. 52. making animpact9:1010:502:403:20ordinaryordinaryextra10:50
  53. 53. making animpact9:1010:502:403:20ordinaryordinaryextra10:50IMPACT“Oh!”CONNECTEDMOMENT
  54. 54. FRUSTRATIONS
  55. 55. FRUSTRATIONS
  56. 56. INTENTDO9/101/10Crossingthe ChasmWed 8 May10:20 a.m
  57. 57. INTENTDO9/101/10Crossingthe ChasmWed 8 May10:20 a.m
  58. 58. 6H2o
  59. 59. WELCOMEBACK
  60. 60. Is a tooth-picksmall enough?
  61. 61. WORDSMATTER
  62. 62. PURPOSEMATTERS
  63. 63. HOW TOBUILDCONNECTEDMOMENTS
  64. 64. PROCESS PROCESS PROCESSPROCESS PROCESS PROCESS
  65. 65. PROCESSPROCESS PROCESSPROCESS PROCESS PROCESSIs this how anINSPIRINGenterprisewould do this?
  66. 66. PROCESSPROCESS PROCESSPROCESS PROCESS PROCESSIs this how anINSPIRINGenterprisewould do this?CONNECTEDMOMENT
  67. 67. PROCESSPROCESS PROCESSPROCESS PROCESS PROCESSIs this how anINSPIRINGenterprisewould do this?CONNECTEDMOMENT
  68. 68. PROCESS PROCESS PROCESSPROCESS PROCESS PROCESSIs this how anINSPIRINGenterprisewould do this?CONNECTEDMOMENTconnectedmoment
  69. 69. PROCESSPROCESSPROCESSPROCESS PROCESS PROCESSIs this how anINSPIRINGenterprisewould do this?CONNECTEDMOMENTconnectedmoment
  70. 70. PROCESSPROCESSPROCESSPROCESS PROCESS PROCESSIs this how anINSPIRINGenterprisewould do this?CONNECTEDMOMENTconnectedmoment
  71. 71. PROCESS PROCESS PROCESSPROCESS PROCESS PROCESSIs this how anINSPIRINGenterprisewould do this?CONNECTEDMOMENTconnectedmomentconnectedmoment
  72. 72. PROCESS PROCESSPROCESSPROCESS PROCESS PROCESSIs this how anINSPIRINGenterprisewould do this?CONNECTEDMOMENTconnectedmomentconnectedmoment
  73. 73. PROCESS PROCESSPROCESSPROCESS PROCESS PROCESSIs this how anINSPIRINGenterprisewould do this?CONNECTEDMOMENTconnectedmomentconnectedmoment
  74. 74. PROCESS PROCESS PROCESSPROCESS PROCESS PROCESSIs this how anINSPIRINGenterprisewould do this?CONNECTEDMOMENTconnectedmomentconnectedmomentconnectedmoment
  75. 75. PROCESS PROCESS PROCESSPROCESS PROCESS PROCESSINSPIRINGconnectedmomentconnectedmomentconnectedmomentconnectedmomentconnectedmomentconnectedmoment
  76. 76. PROCESS PROCESS PROCESSPROCESS PROCESS PROCESSINSPIRINGconnectedmomentconnectedmomentconnectedmomentconnectedmomentconnectedmomentconnectedmoment
  77. 77. ?Cardboardcut-out
  78. 78. Cardboardcut-out
  79. 79. momentsmomentsofconnection3
  80. 80. momentsmomentsofconnection3AddingSPEED
  81. 81. momentsmomentsofconnection3AddingSPEEDAddingPURPOSEWHY
  82. 82. People don’tbuy what youdo, they buyWHY you dowhat you do.
  83. 83. People don’tbuy what youdo, they buywhat youbelieve in.
  84. 84. It’s 8 January 1999CEO for 8 weeksYou have been away from the companyyou founded for almost 13 yearsUS$1,000,000,000
  85. 85. done it in some big andin some small ways.And we believe that inthis world people canchange it for the better.And that those peoplewho are crazy enoughto think they canchange the world arethe ones that actuallydo.
  86. 86. People do not buy what youdo; they buy WHY you dowhat you do.
  87. 87. People do not buy what youdo; they buy what youBELIEVE in.
  88. 88. People do not buy what youdo; they buy what youBELIEVE in.“Your WHY mustbe front andcentre”www.TED.com
  89. 89. You connectby articulatingWHY
  90. 90. You connectby articulatingWHYBECAUSEyour WHYREDEFINESeverything
  91. 91. You connectby articulatingWHYBECAUSEyour WHYREDEFINESeverythingREDEFINESinspires
  92. 92. You connectby articulatingWHYBECAUSEyour WHYREDEFINESeverythingREDEFINESconnects
  93. 93. We get up every morning soyou get up to even betterdays.True. We get up every morningbecause we’re passionate abouthow choosing Real Estate in theright way with the right peoplechanges lives.And here we do even more thanjust enhance your life. See our‘Making an Impact’ page for more
  94. 94. WORDS MATTER
  95. 95. Meet our incredible team
  96. 96. Why.In everything we do we strive to be CPAs, Redefined.It is why we get up in the morning — it is our drivingforce. Our passion and love for what we do fuelseverything we do. That passion drives us to provide ourclients with a unique and extraordinary experience andservices that help transform their businesses.
  97. 97. Why.In everything we do we strive to be CPAs, Redefined.It is why we get up in the morning — it is our drivingforce. Our passion and love for what we do fuelseverything we do. That passion drives us to provide ourclients with a unique and extraordinary experience andservices that help transform their businesses.Whether it is strategic decisions for your business, yourannual audit, that darn tax return or processingtransactions for your business, we’re here to create valuefor you and your business, simplify the process and havea little fun along the way. Yes, we said ‘fun’ ....
  98. 98. Why.In everything we do we strive to be CPAs, Redefined.It is why we get up in the morning — it is our drivingforce. Our passion and love for what we do fuelseverything we do. That passion drives us to provide ourclients with a unique and extraordinary experience andservices that help transform their businesses.Whether it is strategic decisions for your business, yourannual audit, that darn tax return or processingtransactions for your business, we’re here to create valuefor you and your business, simplify the process and havea little fun along the way. Yes, we said ‘fun’ ....It’s easy for us to have fun because we love accounting(honestly — we’re not kidding). We understand that noteveryone loves numbers as much as us so we’re here totake care of the numbers so that you can do the thingsyou love too.
  99. 99. 123
  100. 100. words matter.
  101. 101. words matter.
  102. 102. WHYWHYWHYWHYWHYWHYWHYWHYWHYWHYdrives everythingpath to high performancedrives meaning + ideasmoves mountainsholds you when turbulentkeeps you realrecruits great peopleis a life well-liveddrives energy/vitalityEasier decisionsGreater team buy-inGreater client buy-inPersonal fulfillmentPersonal happinessHUGE TIE-BREAKER
  103. 103. People do not buy what youdo; they buy WHY you dowhat you do.
  104. 104. People do not buy what youdo; they buy what youBELIEVE in.
  105. 105. People do not buy what youdo; they buy what youBELIEVE in.
  106. 106. My body cannot exist withoutme producing red blood cells.But the purpose of my life isnot to produce red blood cells.
  107. 107. Similarly a business cannot existunless it makes a profit. But itsmost important purpose is valuecreation for its inter-dependentstakeholders.
  108. 108. WHY PURPOSE
  109. 109. WHYPURPOSEHIGHER
  110. 110. BRANSONonHIGHERPURPOSE
  111. 111. BRANSONonHIGHERPURPOSEExplore this next great frontier wherethe boundaries between work andhigher purpose are merging intoone, where doing good is reallygood for business.
  112. 112. What if that was actually possible?What if it was actually possible forevery single business to change lives?What if it was actually possible to dothat just by doing what you normally do?
  113. 113. IMAGINE
  114. 114. AddingValuebelong
  115. 115. connect
  116. 116. “The two most importantdays in your life are the dayyou are born and the day youfind out why.”Mark Twain
  117. 117. XEROB
  118. 118. 1800 1500
  119. 119. 1800 977
  120. 120. 18005*310977
  121. 121. 1800 9775*202
  122. 122. your giving canstart fromjust 1 cent

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