Tech Fellow Program @ TC

THE ROLE OF THE TECH FELLOW
• Assist faculty one-on-one (in person, email, phone, chat,
web conferencing) (Moodle, Google Apps, Mahara,
Alfresco, Adobe Connect, Second Life, Qualtrics, the
SmartBoard, etc.)
• Run orientation sessions and workshops
• Test new tools and upgrades
• Produce online and off-line help documentation (handouts,
videos, websites)
• Manage “Techfellowhelp” shared mailbox and maintain
twitter postings
• Present best practices at Faculty Tech Dialogues and various
events

Tech Fellow Program @TC

TECH FELLOW WORKFLOW

TECH FELLOW WORKFLOW

Tech Fellow Weekly Meetings
• 3 F2F meetings -1 Remote meeting – 2 HRS
Shared
Agenda
Participant
list
Text chat

Tech Fellow Weekly Meetings
• Host – Scribe
• AGENDA
– Useful Links
– Announcements /Urgent Deadlines
– Issues of the week
– Projects
– Presentations
– Testing
– Tweet of the week
– Action Items

Tech Fellow Training Model

Self Monitoring - Mentor

Self Monitoring -Mentee

HOW THE TECH FELLOWS ARE
RECRUITED
Criteria :
• Technical abilities, knowledge of security policies,
• Teaching or mentoring experience
• Good interpersonal and communication skills
• Flexible schedule – (2 semesters)
• Team workers, problem solvers
• Self-directed learners,
• Respect deadlines, reliable, proactive, take
initiative, not afraid of making mistakes, can
resolve conflicts, accept criticism, and are able to
cope with stress

HOW THE TECH FELLOWS ARE
RECRUITED
.
.
Priority = assign a Tech Fellow to the department in which he/she is
enrolled
• Recommendation from departments
• Job application
• Interview
Detailed questionnaire
Face to Face or Skype meeting

TF Interview process

Challenges
• Faculty Outreach
• Turn over
• Physical space
• Faculty expectations