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HighWayToMail - make the most of emails

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Based on a proprietary technology, CH&Co. launches a powerful tool to analyze email uses and communication flows. HighWayToMail provides a disruptive view on how companies actually work.

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HighWayToMail - make the most of emails

  1. 1. H I G H W AY T O M A I L the sound of the future Everybody tries to collect data from everywhere. Everybody tries to gather specific data from many different sources. We do the opposite. We leverage data that is already available and make the most of it. H I G H W AY T O M A I L mixes technology and data mining to analyze email uses and communication flows. Our solution, based on a proprietary technology, allows meaningful analysis with endless variations: • email information is a golden source, available, standardized, unlimited and hassle-free thanks to our technology • the magic mix of market intelligence, data mining & statistics, and strategy combined all together can tell much more about an individual or an organization than any other analysis With H I G H W AY T O M A I L , it is no longer necessary to open an e-mail to know what is inside or why it has been received… H I G H W AY T O M A I L U S E S E M A I L F L O W S T O B R I N G A T O T A L LY D I S R U P T I V E V I E W O N C O R P O R A T E O P E R A T I O N S I N D I V I D U A L P E R F O R M A N C E O P E R AT I O N A L E F F I C I E N C Y R E A L T I M E R I S K M O N I T O R I N G WHAT Design the profile of employee based on their email uses Understand how informa- tion flows between users to streamline organization Detect in real time special event to assess operational risk or to anticipate crisis HOW Statistical analysis of emails received and sent Data visualization of email flows Behavioral analysis & Data mining 0 DATA 1 EMAIL ... INFINITE BENEFITS!
  2. 2. H I G H W AY T O M A I L helps answer the following questions: • How much email do I receive on an average day? On Monday? On the weekend? • How long does it take for me to respond to my email? • Who are my TOP 10 contacts? • What is my probability to receive an email in the next hour? • Is my email activity normal? Increasing? • What kind of email do I receive (Individual versus group, with attached files or not …)? > Monitor your daily email activities (traffic) > Detect abnormal working situations > Optimize your productivity > Organize your networking & Identify your key people > Streamline your time > Understand your email usage by analytics There’s never a day that goes by that you don’t think “I am buried in email.” But now you can prove it thanks to H I G H W AY T O M A I L . The idea is that taking a step back and looking at your email habits can help you to manage them better. H I G H W AY T O M A I L does more than just prove how much email is coming through your inbox. In fact, if you put it to work for you, there’s a good chance that you’ll find yourself being more productive. This statistical program gives you access to a  broad-scale overview of when email is most pervasive in your workday. And a lot more… H I G H W AY T O M A I L the sound of the future I N D I V I D U A L P E R F O R M A N C E W H A T C O U L D Y O U D O W I T H H I G H W AY T O M A I L ?
  3. 3. 0 5 10 15 20 25 1 2 3 4 5 6 7 8 9 10 11 12 O P E R AT I O N A L E F F I C I E N C Y H I G H W AY T O M A I L analyzes your organization to: • Really understand how your organization works and make sure it is consistent with the designed processes • Identify areas for improvement, based on communication workflows • Monitor operational efficiency action plans, making sure for instance that people and/or departments work together > Identify key people in the organization > Monitor synergies within the organization > Review office space management to opti- mize communication workflow > Assess the real efficiency of processes and identify breaking points Key people are people in the organization that play a central role, being at the center of the star-like communication flow. They could also be seen as bottle necks… When you ask 2 departments to work together, are you always sure they do that? Now it is easy to check and value real synergies between 2 departments. Office space management has a huge impact on how an organization works. 2 teams with a high level of communication? Set them up on the same floor, next to each other. A peak in communication during a process workflow means either a manual step or an inadequate procedure. H I G H W AY T O M A I L the sound of the future W H A T C O U L D Y O U D O W I T H H I G H W AY T O M A I L ? # EMAILS PHASE OF THE PROCESSS BREAKPOINT 5 CEO CFO COO CMO COM- PLIANCE AUDIT REGI- ONS HR SALE S IT RISK 11 9 7 17 9 14 20 10 16 15 CIO
  4. 4. R E A L T I M E R I S K M O N I T O R I N G H I G H W AY T O M A I L helps answer the following questions: • How do people feel? • Can I prevent some risk by analyzing emails? • Can I detect HR & Fraud risks in real time? • Can I connect different kinds of information together (key words / Days / Hours / Key people)? • How can I use all of this data? > Analyze email intention & detect abnormal behavior > Prevent Risks & anticipate conflicts > Detect Hot situations in real time > Analyze levels of proximity between connected people > Feel the trend and detect mood (stress, calling into questions …) > Be the first to know H I G H W AY T O M A I L uses basic natural language processing, text analysis and computational linguis- tics to identify and extract subjective information in emails source materials. For example, you could analyze emails to determine whether it is positive or negative, happy or sad, content or frustrated. H I G H W AY T O M A I L will also help you to prevent fraud, theft, misstatements, or ineffective organizational functioning by analyzing email information (abnormal patterns). H I G H W AY T O M A I L will help you to Manage Risks with Preventive, Detective, and Corrective controls in real time (immediate and simultaneous analysis of email data). H I G H W AY T O M A I L the sound of the future W H A T C O U L D Y O U D O W I T H H I G H W AY T O M A I L ? PIERRE 3 40 225 326 43 157 BENOIT 56 13 54 103 104 7 CHARLES 292 32 12 99 6 142 PATRICK 165 57 81 23 45 42 STÉPHANE 45 51 23 169 0 11 MICHAEL 174 3 109 67 7 14 PIERRE BENOIT CHARLES PATRICK STÉPHANE MICHAEL 400 320 240 160 80 0 EMAILS EXCHANGED BETWEEN APRIL 2015 AND NOVEMBER 2015 PARAMÈTRES MAIL TYPE* NATURE** PONCTUATION*** WORKING HOURS WEEK 13 716 100 HOURS OFF WEEK 383 19 223 813 WORKING HOURS WEEKEND 1 877 59 073 3 018 HOURS OFF WEEKEND 33 1260 157 * MAIL TYPE: PRIVATE, URGENT OR CONFIDENTIAL **NATURE: RESPONSE OR FORWARD ***PONCTUATION INCLUDES: !, ?, SMILEYS
  5. 5. PATRICK BUCQUET Partner & Head of Digital US: + 1 347 419 7709 pbucquet@chappuishalder.com BENOIT GENEST Partner & Head of GRA FR: + 33 7 87 68 81 77 bgenest@chappuishalder.com STÉPHANE EYRAUD Partner & CEO UK: + 44 78 34 55 03 98 seyraud@chappuishalder.com CHARLES DALLY Partner & Head of Asia HK : +852 6624 4947 cdally@chappuishalder.com

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