Involving Consumers to Improve
Medication Safety
A Pilot Project of the
Canadian Medication Incident Reporting and Prevent...
CONSUMERS
• Are a valuable source of information about medication incidents
• Can play a role in ensuring the safety of th...
Example of SafeMedicationUse.ca Publication
Newsletters and alerts
based on actual incidents
reported by consumers

Dialog...
Results as of Sept. 2013
•156 reports received

•33 reports involved mistakes or
near misses that occurred when
consumers ...
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Involving patients to improve medication safety ismp canada

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Involving patients to improve medication safety ismp canada

  1. 1. Involving Consumers to Improve Medication Safety A Pilot Project of the Canadian Medication Incident Reporting and Prevention System Institute for Safe Medication Practices Canada October, 2013 © Institute for Safe Medication Practices Canada 2013®
  2. 2. CONSUMERS • Are a valuable source of information about medication incidents • Can play a role in ensuring the safety of their healthcare launched in March 2010: a consumer-friendly mechanism for reporting medication incidents User-friendly incident reporting program Sign up to receive newsletters and alerts Materials to educate consumers on their role in medication safety Links to Health Canada Advisories © Institute for Safe Medication Practices Canada 2013®
  3. 3. Example of SafeMedicationUse.ca Publication Newsletters and alerts based on actual incidents reported by consumers Dialogue with manufacturers occurs as needed Recommendations to help consumers prevent similar incidents Learning for healthcare professionals shared through ISMP Canada Safety Bulletins and e-Blasts
  4. 4. Results as of Sept. 2013 •156 reports received •33 reports involved mistakes or near misses that occurred when consumers were taking or selecting medicines •28 newsletters and 14 alerts •56,419 visits; 137,431 page views Lessons Learned •Consumers are willing to report medication incidents •Reports from consumers provide insight into types of mistakes made at home and help in understanding healthcare system issues •Listed as a resource by Accreditation Canada •Consumers want access to materials that can support their role in enhancing the safety of their healthcare •Contributing organization to Global Patient Safety Alerts •Continued work needed to increase consumer awareness of the program •759 subscribers Like us on Follow us @SafeMedUse © Institute for Safe Medication Practices Canada 2013®

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