This document is an internship project report on job satisfaction among employees at Emami Limited. Key findings from surveys of 100 employees include: 95% reported being satisfied with their job, while the top factors attracting loyalty were retirement benefits (39%) and job security (31%). Over half of employees (57%) had over 10 years of experience, and most (59%) were highly satisfied with their working hours, while satisfaction with management was more mixed. The report provides analysis of survey results on various factors relating to employee satisfaction.

1. SUMMER INTERNSHIP PROJECT REPORT(3539200)
ON
JOB SATISFACTION AMONG EMPLOYEES
Prepared by:
Vipul Patel
178030592068
Submitted to:
Institute code: 803
Patel Group of Institutions 1

2. INDEX
 Overview of Company
 Introduction To Topic
 Literature Review
 Research Methodology
 Data Analysis and interpretation
 Findings
 Suggestions
 Limitation
 Conclusion
 Bibliography
2

3. OVERVIEW OF COMPANY
 Introduction
Emami Group ltd is an India conglomerate company. And head
quartered in Kolkata in India emami ltd is one of the major skin care and
heath care FMCG company in India providing natural skin care and
healthcare.
 History of Emami
R.S Agarwal and R.S Goenka were Friends of childhood.
 Set up Kemco chemicals, an ayurvedic medicine and cosmetic
manufacturing unit in Kolkata in 1974.
 The company was established with modest capital 25000
 He started manufacturing cosmetic product as ayurvedic medicines.
 Brand name is Emami.
 Targeting sales at the Indian middle class
3

4. Launched Emami Product With Year
 1974 : Emami Started with meager capital
 1982 : Launched Barolos Antiseptic cream
 1987 : Launched Mentho plus Balm
 1989 : Launched NavratnaOil
 1995 : Listed on BSE
 2005 : Public issue of 50 Lac shares. Listed on NSE Launched
Fair & Handsome
 2007: Launched Navratna Cool Talc
 2008 : Acquired Zandu Pharmaceutical Works Ltd.
 2009 : Demerged Zandu FMCG into Emami Raised ` 310 cr
through
 2012; Overseas Manufacturing facility set up in Banglades
4

5. VISION AND MISSON
 Vision
 Making people healthy and beautiful, naturally
 Mission
 To contribute whole heartedly towards the environment and society
integrating all our stakeholders in the Emami family.
 To make Emami synonymous with natural beauty and health in the
consumers mind.
 To drive growth through quality and innovation in products and services.
 To encourage decision making ability at all levels of the organization.
5

6. SWOT ANALYSIS
6
 WEAKNESSES
 Entry barriers
 Multiple intermediaries
 Tight pricing
 THREATS
 Existing and new competitors.
 Shift towards 100% natural
products
 Increased duties and cess on the
FMCG
STRENGTHS
Right ingredients
Value –for –money products
Cheap logistics
Customer loyalty
Brand equity
Advanced R&D
Increasing incomes
OPPORTUNITIES
Product innovation
Rural development
Digital payments
Online retail

7. INTRODUCTION TO TOPIC
 My survey topic is a job satisfaction among employees.
 Meaning:
 It is the end feeling of a person after performance a task
.
 job satisfaction is the combination at
 Hoppork [1933]
I. Psychological
II. Physiological
III. Environment
 Determinants of job satisfaction
7

8.  Environmental factor
 Job content.
 Occupational level
 Pay of promotion
 Supervision
 Personal characteristic
 Age
 Education
 Experience
 Theories of job satisfaction
 Need fulfillment
 Equity Theory
 Two Factor Theory
 Descriptive Theory
8

9. LITERATURE REVIEW
Sr.
no
Author’s name Year my
survey
content
1 Komal Khalid
Bhatti
Tahir Masood
Qureshi
2017 2018 “Impact of Employee Participation on
Job Satisfaction, Employee
Commitment and Employee
Productivity”
2 Alex Edmans 2011 2018 “Does the stock market fully value
intangibles? Employee satisfaction and
equity prices”, Journal of Financial
Economics:
3 . Dr. R. Anita, 2011 2018 “ A study on Job Satisfaction of Paper
Mill Employees with special reference
to Udumalpet and Palani Taluk ”
9

10. Research Objectives know about the job satisfaction
among employees.
Research Design Descriptive Research
Data sources Primary data sources:&
Secondary data sources
Data collection instrument  A structured closed – end
Questionnaire Is used and the
type of questions are
dichotomous and liker scale
Method of Contact Personal
10
RESEARCH METHODOLOGY

11. Sampling design Sample size: 100
Sampling Methods: survey
Sampling Area Emami limited [masat unit]
Serve duration 42 Days
11

12. DATA ANALYSIS AND INTERPRETATION
[1] GENDER
12
GENDER FREQUENCY PERCENTAGE
[1] MALE 55 55
[2] FEMALE 45 45
TOTAL 100 100
55%
45%
GENDAR
MALE FEMALE
INTERPRADICTION
:
This survey shows that
55 % of male is employees
and 45 % female
employees in emami limited
company. You can
understand easily on the
basic of the given p- chat`

13.  [2] AGE:
13
AGE FREQUENCY PERCENTAGE
[1] 18 to 25 19 19
[2] 26 to 40 51 51
[3] 41 to 60 24 24
[4] 61 to above 6 6
TOTAL 100 100
18 to 25 26 to 40 41 to 60
61 to
above
AGE: 19 51 24 6
0
10
20
30
40
50
60
AGE:
AGE:
INTERPRETATION:
Here the obviously the
working age group is
comparatively high the age 26
to 41 consist almost 51% of
the total employees while
18 to 25 shared 19% . 41 to 60
shared 24%. And 61 to above
6 % employees working.

14.  [3] WHICH DEPARTMENT YOU ARE WORKING?
14
DEPARTMENT FREQUENCY PERCENTAGE
[1] Production 39 39
[2] H.R 18 18
[3] R & D 10 10
[4] Finance 11 11
[5] Others 22 22
TOTAL 100 100
Produ
ction
H.R R & D
Financ
e
Others
working
Department
39 18 10 11 22
0
5
10
15
20
25
30
35
40
45
WORKING DEPARTMENT
INTERPRETATION
Based my 100 survey
simple easily
understanding
29%productiondepartment
,18% HR department,
10% R&D Department,
11% finance department,
and 22% thers
department, working
employees.

15.  [4] WHAT IS YOUR DESINATON IN COMPANY?
15
DESINATON FREQUENCY PERCENTAGE
[1]TOP LEVEL 6 6
[2] MIDDLE LEVEL 26 26
[3] UPPER LEVEL 27 27
[4]LOWER LEVELSS 41 41
TOTAL 100 100
TOP
LEVEL
MIDDLE
LEVEL
UPPER
LEVEL
LOWER
LEVEL
DESIGNATION 6 26 27 41
0
5
10
15
20
25
30
35
40
45
DESIGNATION
DESIGNATION
INTERPRATATION:
41% employees are lower
level 27% upper level, 26%
middle level and 6%
Employees top level working
according to my servey.

16.  [5] HOW MANY YEARS HAVE YOU EXPERIENCED IN
COMPANY?
16
EXPERIENCED FREQUENCY PERCENTAGE
[1] 0 to 2 YEAR 8 8
[2] 3 to 6 YEAR 15 15
[3] 7 to 10 YEAR 20 20
[4] ABOVE 10 YEAR 57 57
TOTAL 100 100
0
10
20
30
40
50
60
0 to 2
YEAR
3 to 6
YEAR
7 to
10
YEAR
ABOV
E 10
YEAR
EXPERIENCED 8 15 20 57
EXPERIENCED INTERPRETATION:
This shows that most of the
57% employees are above the
10 year experience. And
7 to 10 year between 20 %
employees, 3 to 6 year
between 15% employees, and
0to2 Year 8% employees
working.

17.  [6] ARE YOU SATISFIED WITH YOUR WORKING TIME?
17
WORKING TIME FREQUENCY PERCENTAGE
[A] HIGHLY SATISFAIED 59 59
[B] SATISFIED 22 22
[C] AVERAGE 14 14
[D] DISSATISFIED 5 5
TOTAL 100 100
SHIGHL
Y
SATISF
ACTION
SATISF
ACTION
AVERA
GE
DISSATI
SFACTI
ON
WORKING TIME 59 22 14 5
0
10
20
30
40
50
60
70WORKING TIME INTERPRETATION:
The time to work in the
company is from 8:45 to
4:45. 59% employees
highly satisfied, 22 %
employees are satisfied,
14% employees average
and 5% employees
not satisfied. In working
time

18.  [7] YOU ARE SATISFIED WITH THE TOP MANAGEMENT?
18
TOP MANAGEMENT FREQUENCY PERCENTAGE
[A] HIGHLY SATISFAIED 36 36
[B] SATISFIED 17 17
[C] AVERAGE 40 40
[D] DISSATISFIED 7 7
TOTAL 100 100
HIGHTY
SATISFI
ED
SATISFI
ED
AVERA
GE
DISSATI
SFIED
TOP
MANAGEMENT
36 17 40 7
0
5
10
15
20
25
30
35
40
45
TOP MANAGEMENT
TOP MANAGEMENT
INTERPRETATION:
Research according 40%
employees are average
satisfied with job 36%
employees highly satisfied
17% satisfied and 7%
employees diss satisfaction
to Top management
in emami limited.

19.  [8] ARE YOU SATISFIED WITH THE PERFORMANCE APPRAISAL
SYSTEM OF EMAMI?
19
PERFORMANCE APPRAISAL FREQUENCY PERCENTAGE
[1] HIGHLY SATISFAIED 24 24
[2] SATISFIED 60 60
[3] AVERAGE 16 16
[4] DISSATISFIED - -
TOTAL 100 100
HIGHL
Y
SATIS
FACTI
ON
SATIS
FACTI
ON
AVER
AGE
DISSA
TISFIE
D
PERFORMANCE
APPRAISAL
24 60 16
0
10
20
30
40
50
60
70
PERFORMANCE
APPRAISAL
INTERPRETATION:
Performance Appraisal is a
most important system. 60%
employees satisfied 24%
employees highly satisfied and
16 % employees average
satisfied

20.  [9] ARE YOU SATISFIED WITH THE ENVIRONMENT OF THE
COMPANY?
20
ENVIRONMENT FREQUENCY PERCENTAGE
[1] GOOD 79 79
[2] AVERAGE 21 21
[3] BAD - -
[4]VERY BAD - -
TOTAL 100 100
GOOD
AVERA
GE
BAD
VERY
BAD
ENVIRONMENT 79 21
0
10
20
30
40
50
60
70
80
90
ENVIRONMENT INTERPRETATION:
Environment is good of
emami limited. My
Research according 79%
employ’s felling good
environment and 21%
employ’s felling average
satisfied.

21.  [10] ARE YOU SATISFIDE WITH THE IN SALARY PAID TO
YOU?
21
SALARY PAID FREQUENCY PERCENTAGE
[A] HIGHLY SATISFAIED 19 19
[B] SATISFIED 58 58
[C] AVERAGE 18 18
[D] DISSATISFIED 5 5
TOTAL 100 100
HIGHLY
SATISFA
CTION
SATISFIE
D
AVERAG
E
DISSATIS
FACTION
SALARY PAID 19 58 18 5
0
10
20
30
40
50
60
70
SALARY PAID INTERPRETATION:
58 % people are choose
satisfied option 19%
highly satisfied 18%
average and 5% people
dissatisfied to paid salary .

22. 11] DO YOU HAVE SATISFACTION WITH SECURITY AND MEDICAL
GIVEN TO YOU?
22
SECURITY AND MEDICAL FREQUENCY PERCENTAGE
[1] HIGHLY SATISFAIED 18 18
[2] SATISFIED 54 54
[3] AVERAGE 20 20
[4] DISSATISFIED 8 8
TOTAL 100 100
0
10
20
30
40
50
60
Hidgl
y
Satisf
actio
n
Satisf
ied
Avera
ge
Dissa
tisfie
d
SECURITY AND
MEDICAL
18 54 20 8
INTERPRETATION:
Security and medical
facility provide to employs. 54%
employees are satisfied 20%
average ,18% highly satisfied
and 8% dissatisfied.

23.  [12] WHICH FACTOR ATTRACTS YOU TO BE A LOYAL EMPSLOYEE IN
EMAMI?
23
ATTRACTS FREQUENCY PERCENTAGE
[1]BETTER WORK ENVIRONMENT 2 2
[2] SALARY STRUCTURE 28 28
[3] JOB SECURITY 31 31
[4] RETIREMENT BENEFITS 39 39
TOTAL 100 100
BETTER
WORK
ENVIRO
NMENT
SALARY
STRUCT
URE
JOB
SECURIT
Y
RETIRE
MENT
BENEFIT
S
ATTRACTS 2 28 31 39
0
5
10
15
20
25
30
35
40
45
ATTRACTS
INTERPRETATION:
Retirement benefits attracts
to 39 % employees 31%
attracts to job security 28%
attracts to 2% employees.

24.  [13] IS THEIR TEAM WORK IN YOR DEPARTMENT?
24
TEAM WORK FREQUENCY PEERCENTAGE
[1] YES 71 71
[2] NO 29 29
TOTAL 100 100
71%
29%
TEAM WORK
YES NO
INTERPRETATION:
Easily endastending to
given above the p-chat 71 %
employees working team work
and 29% employees working
without team work .

25.  [14] ARE YOU SATISFIED WITH JOB?
25
SATISFIED FREQUENCY PERCENTAGE
[1] YES 95 95
[2] NO 05 05
TOTAL 100 100
95%
5%
SATISFIED
YES NO
INTERPRETATION:
My research according to 95%
employees are satisfied with job
and 05% employees Are not
satisfied with job.

26.  [15] OPENION AND SAGGESTION?
 [1] R&D Department needs good investigators.
 [2] Hike in salary
 [3] Supervisor behaviors is not a good
 [4] Provide a more facility
 [5] Groth the medical and security
 NOTE: Most employees are afraid to give opinion and
suggestion because top management will know.
26

27. FINDINGS
 According to my survey 95% of employees are satisfied with job and
5% employees of employees are not satisfied with job.
 5% if the worker is not satisfaction with the job then its reason.
[1] New Employees
[2] No Experience
[3] Dissatisfied with working time,
[4] Dissatisfied with top management
[5] Dissatisfied with paid salary
[6] Security and medical
 According to my survey 57% of employees are more than10 years of
experience. 20% employees experienced between 7 to 10 year. 15%
employees are of 3to 6 years of experience. And 8% employees are of
experience between 0 to 2 year ,

 59% employees are highly satisfied with the job. 20% employees
satisfied. 14% employee’s average and 5% dissatisfied. With working
time. 27
8% employees have no experienced

28.  5% employees is not satisfied with the working time
 According to my survey 36% employees are highly satisfied. 17%
satisfied,40% average and 7% dissatisfied.with top management.
 7% dissatisfied with top management .
 58% employees satisfied , 19% highly satisfied,18%average ,and
5% dissatisfied.with the salary paid .
 5% employees dissatisfied with the salary paid.
 54% employees satisfied , 20% average, 18%highly satisfied ,8%
dissatisfied, with security and medical
 8% employees dissatisfied with security and medical.
28

29. SUGGESTIONS
 New Employees
 Training must be given to new employees.
 Provide facility
 Provide a bus facility
 To motivate the worker, new program should be organized.
 The relationship with the worker should be maintained as must as
possible.
 5% employees not a satisfied so
 Give training
 Motivate them
29

30.  Upper level
 Upper level designation done not have teamwork.
 Solution of problem can be easily removed from team work.
 Job security ,
 Retirement benefits
 Salary structure
 Most important to make royal employees.
30

31. LIMITATION
 The study is conducted in emami.
 Due to the limitation of the time the research could not be made more
detailed.
 Due to confidentiality of some information accurate response was not
revealed by some of the respondents.
 Some of the replies of the respondents.
 Respondents had marked the answers in questionnaires which may be
 Socially incorrect irrespective of their actual feelings.
31

32. CONCLUSION
 Based on the survey training of my 42 day. We got to know that the
Emami company is increasing day by day.
 95% Employees job has satisfied with the job.
 Entry barrier
 Multiple intermediaries.
 Product innovation.
 Rural development
 Digital payments
 The use of digital marketing will benefit the company and the
employee for both.
32

33. BIBLIOGRAPHY
 BOOKS:
 Pravin Durai [human resources management ] latest edition
 WEBSITES:
http://www.emamiltd.in
 http://www.emamigroup.com
33

34. Thank
you
34