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S&C_S12_Team2_Final_Prez

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S&C_S12_Team2_Final_Prez

  1. 1. MARISSA ELI JACKpresented by:
  2. 2. Educating users on how to better understand if they are qualified to apply for a unit Benefits: Increases user’s chances, reduces dead end for developersHelping lottery applicants to feel comfortable with the new online portal Benefits: Maximizes HPD’s investment in the portalBringing the Lottery to More People Benefits: Maximizes HPD’s effectiveness
  3. 3. Creating new channels to communicate with the publicUtilizing possibility for partnerships with NYC Media,NYC Service, Daily News, Developers, HR Block, etc..
  4. 4. EXPERIEN CEMODULES DISCUSSI ON
  5. 5. $$$HR BLOCK A A information A A refreshments collections of stories portal test driveA = ambassador
  6. 6. Peer to PeerModularityDiscussion
  7. 7. $$$ HPD A A HPD financial advice information A A refreshments collections of stories portal test drive $$$ A = ambassador HPDsmallest scale $ medium scale $$ largest scale $$$
  8. 8. replace replaceUser tells story to Webcam & Ambassador
  9. 9. Lottery Channel of Housing Preservation & DevelopmentLottery Success Story 141: Corie Watch Corie describe her Success Story, which involvesfinding her original birth certificate, interviewing and more. More Videos On This ChannelVimeo Channel
  10. 10. replace
  11. 11. $$$
  12. 12. 1 2 EVENT & THE PUBLIC PROMO HPD V’TEER PROMO EVENT & V’TEERS &Parsons : Service Design | 20123 4 CONNECT WITH VOLUNTEERS VOLUNTEERS GATHERS5 6 V’TEERS V’TEERS HPD HPD A A &HPD MOVE SUPPLIES FROM FIELD OFFICE TO EVENT EVENT SETUP AND AMBASSADOR TRAINING V’TEERS7 8 CLEAN UP $$$ A A &HPD HR BLOCK information A A refreshments collections of stories portal test drive
  13. 13. PROCESS Oppurtunities to Improve Transparency
  14. 14. PROCESSConcept 1: What is a kiosk?Concept 2: Application ProcessConcept 3: Community Ambassador
  15. 15. PROCESSRecruitment, Training and Offeringof the Community Ambassador

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