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S&C_S12_Team1_Final_Prez

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S&C_S12_Team1_Final_Prez

  1. 1. ACCESS TO HOUSING ASSISTANCE / FIELD OFFICE2011/12/II. Services and the City: Enhancing public services interfacesMay 9th 2012Team 1: Harriette/Judit/Matteo/Molly
  2. 2. RESEARCH Class field trip Class field trip Follow-up Field trip @ Landlord tri- Desktop Reviews with Mr Lugo 701 Euclid aning @ 100 research via email Gold Findings and conclusions
  3. 3. FINDINGSSILENT MESSAGES @ DNP Field Office, 701 Euclid Ave
  4. 4. FINDINGSMANAGER INTERVIEW @ DNP Field Office, 701 Euclid Ave I’m sorry, I know it’s not your fault..
  5. 5. FINDINGSNEIGHBOURLINESS
  6. 6. FINDINGSFACE(ADE) OF THE NEIGHBOURHOOD
  7. 7. FINDINGS Represent hpd mission & values to the public
  8. 8. FINDINGS Recognize & respect valuable role of tenents
  9. 9. FINDINGS Simplify information to enhance awareness and prevent emergencies
  10. 10. PROCESS + PROTOTYPES Round 1: field ambassador | welcome center | info-color envelopped spaceRound 2: Field Officer vehicle | Folder/info packet | centrally orgaized info/color-space connection Round 3: Mural at Field Office | infographic postcard calender
  11. 11. CONCLUSIONS Reframing the general problem: Communication of HPD values back to the community Create new channels of communication Facilitate necessary relationships
  12. 12. HOW IT WORKS
  13. 13. LANDMARK MURAL PROJECT A LOCAL COMMUNITY DRIVEN WORKSHOP TO CREATE A MURAL OUTSIDE THE DNP FIELD OFFICE
  14. 14. DNP Field Office701 Euclid Ave
  15. 15. The System Collaboration Community engagement HPD HPD Funding A community driven action that HPD is facilitating - making it happen.
  16. 16. The ArtistProposed collaboration with Elizabeth Trainavisual artist, muralist, art educatorimage credits: Elizabeth Traina 2008 ©
  17. 17. Local schools around the DNP office Public School 159 Junior High School 218 James P Sinnot 701 Euclid Ave Brooklyn Scholars Charter SchoolEast NY Middle Public School 224School-Excllnc P.S. 202 Ernest S. Jenkyns
  18. 18. The Pilot RFP: to beautify to build community include youth - take the flyering the local commu-workshop with the orga- nity and invite people to to transform the field office theme to a group ofnization to have the work on selected dates so into a landmark youth and make art withfocus, content or theme others can join in on them to generate theof the mural be commu- hard content for the community paints days to support the transparencynity driven mural and neighbourliness to raise overall vibration of the neighborhood
  19. 19. Future Development* estimated cost for realization: $4000 - $7000 (depending on exact size and materials)* amplificatin of community engagement (beautification of other buildings, neighbourhood)* replicate the process for other sites* collaborate with classes - DNP visits to classroom for education classes* use of the designs for other promotional materials
  20. 20. 12 STEPS HEALTHY HOMESA YEAR-LONG CAMPAIGN MARKED BY THE CALENDAR THAT IS TO PROMOTE AWARE- NESS AND VIOLATION PREVENTION
  21. 21. The Calendar POSTER information for prevention CALENDAR premarked HPD events POSTCARDS role of HPD and facilitating the follow up CONNECTION for a mutually beneficial rela- tionship
  22. 22. The System Sponsorship Delivery problematic buildings HPD local delis Design com- Selected petition designers
  23. 23. The Violations 12 violation topics /12 months - Heat and Hot Water - Property Registration - Carbon Monoxide and Smoke Detectors - Double Cylinder Locks - Harassment - Housing Court - Illegal Basement and Cellar Conversions - Key Locked Window Gates - Lead-Based paint - Mold - Bedbugs - Window Guards
  24. 24. The Posters Department of Housing and Preservation & Development 1 INSTALL Landlords are required to provide and installViolation - Smoke detector 1/12 at least one approved carbon monoxideNO Battery = 3000 YEAR each year the absence of a smoke detector caused the death of 3000 people EASIER No smoke alarms were present in more than40% of the home fire deaths . detector within each dwelling unit and provide written information about how to test and maintain them. The carbon monoxide detector Smoke alarms are readily available at hardware stores must be installed within 15 feet of the primary false alarm is not a good entrance to each sleeping room.reason to take off the battery! Be sure the smoke alarms you In more than half of the buy carry independent testing labreported home fires in which the smoke alarms were present but did not operate. RoHS Carbon Monoxide (CO) is a highly toxic gas that is very dangerous because it is colorless, odorless, tasteless, and non-irritating. Thats why a smoke detector is fundamental for you safety. Tenants have to: X X X batteries by replacing semi-annually. A good practice is to change them when you change your clocks. 2 TEST * Test all carbon monoxide and smoke detectors at least once a month * Replace the batteries in carbon monoxide and < 15 ft < 4.5 m 1 INSTALL Landlords are required to provide month smoke detectors at least twice a year and install at least one approved carbon monoxide detector within each dwelling unit and provide written * You will hear an alarm sound when the battery information about how to test and maintain them. The carbon monoxide detector must be installed within is low. Replace the battery immediately. * Use only the type of batteries recommended 15 feet of the primary entrance to each sleeping room. on the detector MAINTAIN BE Landlords must install smoke detectors in each apartment but tenants are EP * Never paint over carbon monoxide detectors B EE P B EEP responsible for maintaining * Replace carbon monoxide detectors as recom- them . If a tenant has removed the smoke detector or failed to replace its battery, he/she must return it to proper working order. years mended by the manufacturer 3 Tenants have to: 1 2 3 4 5 6 7 8 Landlords must install smoke MAINTAIN 2 TEST Test all carbon monoxide and smoke detectors at least once a month detectors in each apartment but tenants are responsible for 9 10 11 12 13 14 15 16 Replace the batteries in carbon monoxide and smoke detectors at month least twice a year maintaining them. If a tenant has You will hear an alarm sound when the battery is low. Replace the 17 18 19 20 21 22 23 24 battery immediately Use only the type of batteries recommended on the detector Never paint over carbon removed the smoke detector years 25 26 27 28 29 30 31 1 monoxide detectors or failed to replace its BE Replace carbon monoxide detectors EP B EE P B E E P as recommended by the manufacturer january battery, he/she must return INFO www.nyc.gov 311 100 Gold Street New York, NY 10038 it to proper working order. 3
  25. 25. The Postcards Anonymous Complaint To help us to serve yout interest, let us know if the violation has been fixed T STAM T STAM P OS OS P P P 01.01.01 01.01.01 thank you for appreciating our work, Using the 12 month to describe your problem PO help us to bring it to the next level PO P P ST STAM ST STAM 701 Euclid Ave. 701 Euclid Ave. Brooklyn NY 11208 Brooklyn NY 11208 See the housing Resources at See the housing Resources at housingnyc.com housingnyc.com for more information for more information
  26. 26. Future development* expanding from one neighbourhood to the other* development of the delivery process* dispersed online campaign* use the designer’s network for other projects* future design collaborations* use materials for social media* calendar designed for the landlords/property managers
  27. 27. REFLECTIONS ENHANCINGWe learnt: PUBLIC* observe and listen SERVICES* importance of context* be adaptive INTERFACESWe understood:* constant iteration and refinement* challenge of public sector* need for clarity and transparency
  28. 28. THANK YOULara PeninEduardo StaszowskiMichael C. Lugo HPDAndrew Eickmann HPDChelsea Mauldin PPL

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