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  1. 1. Public & Collaborative Services: Case StudyBaby-Sitting Co-opshttps://www.babysitterexchange.comAvailable in multiple cities and neighborhoods but an example of local coops and howthey are formed is through A Child Grows in Brooklyn Meet up Group.DescriptionBaby-Sitting/ Child Care Co-ops are services based on exchanging care with familiesclose to you. The Co-op is a group of moms who agree to trade baby-sitting hours on apoint basis. These co-ops usually have 10-15 moms who live in the same neighborhood,area or building. Unlike a one on one babysitting sitting swap, members are notobligated to return sits to a particular member. Parents may fulfill and request sitsaccording to their own schedules.Citizen RoleThe citizen acts as both the user and the provider of the service. When you request asitter, you spend points, but when you sit for another mom, you earn points. It is up tothe citizens to both form and maintain the group.Degrees of InvolvementWith most of the systems within the Co-op sitting, the child goes to the sitter’s home.Each co op have various tracking systems. Some use poker chips, movie tickets orMonopoly money. Others have a point system where, for example, a sitter banks onepoint an hour a child, with a sliding scale for more children, and a volunteer secretarykeeps track of who owes points and who is owed.Co ops allow extra points for more engagement and more participation such as : - picking up a child - preparing a meal - being late or sitting after midnight - car pooling - running errands Caring for Elderly and Children: Rosalind, Kara, Jennifer
  2. 2. Public & Collaborative Services: Case StudyIn some co-ops, the secretary arranges the sits. In others, parents make callsindependently. Occasionally clubs may limit the number of points a member has or owesto encourage participation. - Cancelation penalty: This penalty will be charged if a member cancels a service request that someone else has already accepted. - Re-assignment penalty: This penalty will be charged if a member requests to re-assign a service request that they have already accepted. - Allow Negative Tokens: no. If this is "Yes" community members can continue to request help even when they do not have enough tokens to pay for it.Public RoleNoneService DiagramEnabling SystemsThe system is open to be defined by each particular co op. On a case to case basisdifferent co ops share different services. They vary between; baby sitting, car pooling,errands, home repairs, house-sitting, meal preparation, miscellaneous service, peoplepick up, pet service, tutoring and yard work. The baby-sitting can be extended to muchmore errands and tasks surrounding home and children. The idea is to help each otherout as much as possible and be able to get help in return. However it is not based on apeer to peer owing system. The points can go travel within the circle. If someone cancelthe sitting the mother in need can find new help through the online platform and the sitterwill lose points (or other currency). Caring for Elderly and Children: Rosalind, Kara, Jennifer
  3. 3. Public & Collaborative Services: Case StudyRole of Digital EnvironmentThere is a basic website where each group can register within the neighborhood andwhere members can request to be able to participate. Each group form their own rulesand decide on the currency. The logistic coordination can happen either through anexternal assistant our through this website. The digital site enables the members notonly to share their system but to be accessible to other mothers in the area looking forthe same services.Background / HistoryStarted in the early 2000’s as a way to help families with low budgets as a service tohelp each other in every-day tasks. It is originally modeled after Garden Hills Babysitting co-op in Atlanta, but broaden to make it relevant to an even larger group. Theyuse the site for errands car-pooling and tutoring as well and it does not always have torelate back to the kids. The system is build up on trust – the most important factor forany successful community as well as ease-of-use and connection to other members ofthe groups. Caring for Elderly and Children: Rosalind, Kara, Jennifer