The document discusses the future of HR and work in Industry 4.0. It describes how technologies like digital twins, autonomous robots, augmented reality, and cloud-based systems are changing workplaces. It outlines new skills that will be in demand, like data scientists and cybersecurity specialists. The document recommends that HR invest in learning and development, recruit leaders at all levels, support employee well-being, and adopt new technologies to enable changing business needs.

1. PRESENTED BY:
14th April 2021
HR AND THE FUTURE OF
WORK IN INDUSTRY 4.0

2. INTRODUCING QUICKHR
2
QuickHR offers cutting-edge cloud-based technology to
both SMEs and MNCs in need of business process
automation.
Our end-to-end HR solution covers all aspects of human
asset management, workforce management, and is fully
compliant with local labor, taxation and data protection
laws.
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REPORTS&
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ATTENDANCE&
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EMPLOYEE
DATABASE

3. WHAT IS INDUSTRY 4.0?
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4. WHAT IS INDUSTRY 4.0?
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What does Industry
4.0 look like?

5. WHAT IS INDUSTRY 4.0?
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What does Industry 4.0 look like?
Digital Twins – allows companies
to “see” their entire shop floor in
virtual space
Autonomous Robots – self-sufficient
machines that can manage their tasks
without a human operator

6. WHAT IS INDUSTRY 4.0?
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7. WHAT IS INDUSTRY 4.0?
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Augmented Reality – extra
visual input overlaid onto the
actual world
• Boost customer
engagement and sales
• Maintenance and training;
reduce machinery
downtime

8. CLOUD TECH IN INDUSTRY 4.0
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What does Industry 4.0 look like?
Cloud-based Systems –
software and data stored on an
offsite servers instead of on a
local machine > reduce
overhead costs for high-
powered machinery
• Server-based (on-premises) systems usually have higher
implementation costs vs cloud-based systems > previously were
more accessible to MNCs
• Cloud-based systems are now more accessible to SMEs

9. CLOUD TECH IN INDUSTRY 4.0
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 5G is a great enabler of cloud systems
 Digitalisation of physical assets - can be
digitised and uploaded to the cloud for
instantaneous access
 Leverage upon creativity and diverse
skill-sets
 Speed at which 5G facilitates allows for
tasks to be completed in unprecedented
speeds

10. 10
Cloud Adoption Rates in Singapore Top 3 Reasons Firms Adopt a Cloud System
CLOUD TECH IN INDUSTRY 4.0
Data from IndSights Research
McKinsey Research shows: The role of Industry 4.0 became even more critical in the backdrop
of a crisis such as COVID-19. Players utilizing digital solutions are better-positioned to weather
the storm, having moved faster and further than their peers during the crisis.

11. WHAT IS INDUSTRY 4.0?
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Adoption of Industry 4.0 in Singapore
Smart Industry Readiness Index (by EDB) Boston Consulting Group: The rapid
adoption of I4.0 could boost
Singapore’s labour productivity by as
much as 30% by 2024.
To help SMEs navigate I4.0, the
government pledged $3.2 billion from
2016 to 2020 to develop research and
technological capabilities in the
manufacturing and engineering
domain

12. WHAT IS INDUSTRY 4.0?
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The Importance of Cyber-Security
Four Major Types Cyber Security Threats SMEs Face:
1. Brute Force Attacks
• Trial & Error approach to guess password
2. Credential Stuffing
• using stolen credentials to gain unauthorized access to a user’s
account
3. Phishing & Spear Attacks
• sending emails from a seeming-trusted source to gain personal
information
• spear phishing are targeted attacks where victims receive
personalized messages or emails, composed through research
4. Malware Attacks
• malicious software that is downloaded unto your system without
you being aware of its presence

13. WHAT IS INDUSTRY 4.0?
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The Importance of Cyber-Security
Organizational Cyber Security & Vigilance
• Invest and build technology or systems with high level of security
• Maintain constant vigilance and update security features for online
operations (easier for cloud)
• Adopt systems that have been certified with reputable or recognized
security standards. (eg. ISO or IMDA’s MTCS)
• Educate employees and set policies for to prevent Cyber Security
breaches

14. WHAT IS INDUSTRY 4.0?
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IMDA’s MTCS Certified Cloud SaaS
https://www.imda.gov.sg/reg
ulations-and-licensing-
listing/ict-standards-and-
quality-of-service/IT-
Standards-and-
Frameworks/ComplianceAn
dCertification

15. WHAT IS INDUSTRY 4.0?
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Habits & Behaviors to Prevent Security Breaches
Educate all levels of your organization about the risks
1. Use complex passwords: a combination of numbers, special characters, and lower-upper case
alphabets
2. Set a limit on the number of login attempts
3. For fighting against automated attacks using bots, enable captchas
4. Discontinue using email addresses as user IDs
5. Do not open emails sent from unknown sources
6. Before clicking on a link, hover the mouse over it to find where it will take you
7. Pay close attention to email headers, and you’ll be able to identify whether it’s genuine or not
8. Log-out of accounts when done with work

16. What does this mean for HR?
• Lower skilled jobs are likely to be replaced
• 20 million manufacturing jobs replaced by
robots in 2030 (Oxford Economics, 2019)
• New jobs will also be created – esp. those
involving data and data processing
• Companies will have to either train, outsource or
employ remote workers
WHAT IS INDUSTRY 4.0?
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17. HR OF THE FUTURE
INVEST IN LEARNING & DEVELOPMENT
 Identify the skills and demand and develop a talent pipeline to meet them
1. Data Scientists and Architects
• Interpret and translate data for operational teams
• Real-time interpretation & accurate forecasting
2. Cyber Security Specialists
• A study conducted by Microsoft commissioned Frost & Sullivan Company has discovered that firms
operating in Singapore could have lost billions of dollars which is equal to 6% of GDP growth of the
country. If figures are taken into account, the amount could mean a staggering $17.7 billion in USD
in economic damage. -https://www.cybersecurity-insiders.com/firms-in-singapore-have-lost-6-of-gdp-
growth-to-cyber-attacks/
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18. HR OF THE FUTURE
 Don’t neglect the soft skills – recruit for
leadership at all levels, across functions
 The ‘war for talent’ continues
 Proper succession planning is key to build a
healthy leadership pipeline
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RECRUIT FOR LEADERSHIP AT ALL LEVELS
EDA’s Paragon7: 7 Key Skills for Leadership

19. HR OF THE FUTURE
How can HR enable changing business needs
and deliver greater value?
PIONEERING FOR CHANGE
 Pro-actively adopting new ways of working – start
from the HR department
 Structure policies and practices to be more agile &
resilient to build a united workforce
• Managing a global or remote workforce
• 5G and Cloud-tech means greater
interconnectedness
 Adopt new technologies such as cloud-based
systems, AI-based recruitment platforms
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20. HR OF THE FUTURE
 Singapore is the 2nd most overworked city in the world,
92% of Singaporeans report they feel stressed at work
 Deliver ongoing support for physical and mental well
being
 Promoting Mental Wellness
• Having a formal Employee Assistance Program
• Flexibility to work remotely
• Provide opportunities for your employees to stay
connected
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SUPPORTING YOUR EMPLOYEES DURING COVID
“Wellbeing is a true realization of Hyatt’s
purpose – we care for people so they can
be their best,” - Mark Vondrasek, Hyatt
Hotels Corporation.

21. HR IS A WORK OF HEART
We cannot control the changes in our world,
but we can control how we prepare our team to stay ahead
of these changes.
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22. EMBRACE HR OF THE FUTURE TODAY
THE ENABLE BUSINESS TEAM
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