Successfully reported this slideshow.
We use your LinkedIn profile and activity data to personalize ads and to show you more relevant ads. You can change your ad preferences anytime.

What is the real cost of quality?

916 views

Published on

Delivered at Mobile Dev+Test 2015, this presentation explores notable software failures and how software quality really impacts the market. How user-friendly is your mobile application?

Published in: Software
  • Be the first to comment

  • Be the first to like this

What is the real cost of quality?

  1. 1. Parasoft Proprietary and Confidential 1 2015-04-23 What is the Real Cost of Quality?
  2. 2. Parasoft Proprietary and Confidential 2Parasoft Proprietary and Confidential 2 We Have Been Trained…
  3. 3. Parasoft Proprietary and Confidential 3Parasoft Proprietary and Confidential 3 Business Requirement: Just Works The Cost of Quality associated with software has shifted dramatically Software has shifted from process enabler to business differentiator SDLC Speed will be the difference between a first mover and a follower
  4. 4. Parasoft Proprietary and Confidential 4Parasoft Proprietary and Confidential 4 Software Failures = Headlines -$2.3 Bn -3.75% The day of the announcement companies lost an average of shareholder value Software failures make headline news— eroding customer confidence, shareholder value and brand equity
  5. 5. Parasoft Proprietary and Confidential 5Parasoft Proprietary and Confidential 5 Software Failures = Headlines 821,000 1,080,000 451,000 1,400,000 896,000 1,550,000 5,500,000 650,000 3,490,000 2,240,000 0 1,000,000 2,000,000 3,000,000 4,000,000 5,000,000 6,000,000 Cloud Services Airline Bank Software Retail 1st Event 2nd Event Market does not forget— news about failure increase and average of 167%
  6. 6. Parasoft Proprietary and Confidential 6Parasoft Proprietary and Confidential 6 The Cost of Software Quality - Sony http://www.reuters.com/article/2011/04/26/us-sony-stoldendata-idUSTRE73P6WB20110426 http://www.digitaltrends.com/gaming/sony-fined-almost-400000-for-2011-playstation-security-breach/ MarketValue Event 15 Days 30 Days -22% -33% -30%-19% -11% -12% Cumulative Loss = $18B
  7. 7. Parasoft Proprietary and Confidential 7Parasoft Proprietary and Confidential 7 What’s Your User Experience Like?
  8. 8. Parasoft Proprietary and Confidential 8Parasoft Proprietary and Confidential 8 Is Your App Convenient?

×