Webinar2007 New

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  • Webinar2007 New

    1. 1. Welcome!
    2. 2. Your presenter: Pam Dechert, CFRE, ePMT Faith Based Team Leader Senior Account Executive
    3. 3. What today’s session is…
    4. 4. What today’s session is… What it is not…
    5. 5. Who is eTapestry?
    6. 6. Who is eTapestry? <ul><li>An organization dedicated to serving nonprofits </li></ul>
    7. 7. Who is eTapestry? <ul><li>An organization dedicated to serving nonprofits </li></ul>
    8. 8. Who is eTapestry? <ul><li>An organization dedicated to serving nonprofits </li></ul><ul><li>A fast growing, successful company </li></ul>
    9. 9. Who is eTapestry? <ul><li>An organization dedicated to serving nonprofits </li></ul><ul><li>A fast growing, successful company </li></ul><ul><li>A company that thrives on innovation </li></ul>
    10. 10. Who is eTapestry? <ul><li>An organization dedicated to serving nonprofits </li></ul><ul><li>A fast growing, successful company </li></ul><ul><li>A company that thrives on innovation </li></ul><ul><li>A group that is passionate about service </li></ul>
    11. 11. Who is eTapestry? <ul><li>An organization dedicated to serving nonprofits </li></ul><ul><li>A fast growing, successful company </li></ul><ul><li>A company that thrives on innovation </li></ul><ul><li>A group that is passionate about service </li></ul><ul><li>People who love to have fun! </li></ul>
    12. 12. Who is eTapestry?
    13. 13. What do we do? … that’s the rest of the webinar.
    14. 14. We’ll give you a Guarantee…
    15. 15. 1 We’ll give you a Guarantee…
    16. 16. 2 We’ll give you a Guarantee…
    17. 17. 3 We’ll give you a Guarantee…
    18. 18. 4 We’ll give you a Guarantee…
    19. 19. 5 We’ll give you a Guarantee…
    20. 20. 6 We’ll give you a Guarantee…
    21. 21. 7 We’ll give you a Guarantee…
    22. 22. 8 We’ll give you a Guarantee…
    23. 23. 9 We’ll give you a Guarantee…
    24. 24. 10 We’ll give you a Guarantee…
    25. 25. 1. We guarantee you an Internet strategy.
    26. 27. Advanced Email Database Ecommerce Website
    27. 28. Did you know there are 150 million active users on the Internet? Source: Pew Internet Research
    28. 29. Does your website make you look like this?... Did you know there are 150 million active users on the Internet? Source: Pew Internet Research
    29. 30. Does your website make you look like this?... … or this? Did you know there are 150 million active users on the Internet? Source: Pew Internet Research
    30. 31. eTapestry builds and hosts websites for more than 100 organizations.
    31. 32. eTapestry builds and hosts websites for more than 100 organizations.
    32. 33. eTapestry builds and hosts websites for more than 100 organizations.
    33. 34. eTapestry builds and hosts websites for more than 100 organizations.
    34. 35. Did you know that over 95% of Internet users have made an online purchase, but only 40% of nonprofit organizations offer online giving? Source: eTapestry surveys 2005-2006
    35. 36. Did you also know that the number 1 reason donors’ say they give online is convenience – it’s easier than writing a check. Source: Network for Good - 2006 Did you know that over 95% of Internet users have made an online purchase, but only 40% of nonprofit organizations offer online giving? Source: eTapestry surveys 2005-2006
    36. 37. Or that online donors give more than offline donors? eTapestry customers average over $140 per online gift! Source: IATS Ticketmaster Did you know that over 95% of Internet users have made an online purchase, but only 40% of nonprofit organizations offer online giving? Source: eTapestry surveys 2005-2006 Did you also know that the number 1 reason donors’ say they give online is convenience – it’s easier than writing a check. Source: Network for Good - 2006
    37. 38. We’re experts at online giving. We’ve built over 2100 pages for over 1250 organizations.
    38. 39. A link on your website connects donors to a custom online giving page.
    39. 40. … where the donor completes the online giving form.
    40. 41. IATS TicketMaster The gift information is automatically processed, and the donor is notified of their successful transaction.
    41. 42. IATS TicketMaster The money is then automatically deposited into your bank account, and the donor and gift recorded in eTapestry. Your Bank Account
    42. 43. Your donor has made a secure gift, conveniently and easily - and they already have their gift receipt in hand! The gift is automatically deposited in your bank. All of the donor and gift information is automatically recorded. Your fundraising efforts are growing! The Results… Your eTapestry database
    43. 44. Did you know that…? <ul><li>Email is the number 1 use of the Internet </li></ul><ul><li>Over 91% of Internet users over the age of 65 use email </li></ul><ul><li>Over 50% of users say over half their business communication is done via email </li></ul><ul><ul><ul><ul><ul><li>Source: Pew Internet Research </li></ul></ul></ul></ul></ul>
    44. 45. Email is more cost effective than traditional mail communications. (“Email marketing cost is ten percent of traditional direct mail campaigns. Email campaigns cost an average of $5-$7 per thousand records compared to $500-$700 to reach the same number of people thru traditional mail” Source: Gartner Group ) Did you know that…?
    45. 46. Did you know that…? Email quickly facilitates new avenues of giving. (Especially important when outside events impact your fundraising strategy (ie. Hurricane, tsunami, etc.). The time for a direct mail campaign can be prohibitive.)
    46. 47. eTapestry’s advanced email provides a fully integrated email tool…with full html editor
    47. 48. eTapestry’s advanced email provides a fully integrated email tool…access to all accounts – no import/export
    48. 49. eTapestry’s advanced email provides a fully integrated email tool…with spam checking and scheduling
    49. 50. eTapestry’s advanced email provides a fully integrated email tool…including delivery reports
    50. 51. eTapestry’s advanced email provides a fully integrated email tool…including delivery reports and click thru tracking
    51. 52. Your Internet strategy may become even more sophisticated and utilize additional tools…
    52. 53. Your Internet strategy may become even more sophisticated and utilize additional tools… Donor Login WishList Event Registration Personalized Fundraising
    53. 54. Advanced Email Database Ecommerce Website 1. We guarantee you an Internet strategy.
    54. 55. 2. We guarantee you broader access to your data.
    55. 56. “ I’ll be in New Orleans tonight and Albuquerque on Friday and Saturday and then Nashville for a week. Wherever I can plug in my laptop and get online, I have access to the full database.” Chris McCormick, Regional Dev. Dir., Upper Room Ministries &quot;We decided we really liked that we could access our databases from home and give access to the system to board members who could use it when doing their 'asks.‘“ Ray Li, Development Director, Neighborhood House “ Just to add to your board. On a Lufthansa flight headed to India and it is great to be able to access our database! Thanks.” Rich Sweeney, Dalit Network
    56. 57. How it works…
    57. 58. <ul><li>Office </li></ul><ul><li>Home </li></ul><ul><li>Airport </li></ul><ul><li>Road </li></ul><ul><li>Multiple offices </li></ul><ul><li>Partner locations </li></ul><ul><li>PDA’s </li></ul><ul><li>anywhere </li></ul>2. We guarantee you broader access to your data.
    58. 59. 3. We guarantee easy operation.
    59. 60. 3. We guarantee easy operation.
    60. 61. Getting started Wizard
    61. 62. Getting started Wizard
    62. 63. Runs in a web browser
    63. 64. Search engine type lookups
    64. 65. Complete info on one page
    65. 66. Complete info on one page
    66. 67. Built in reporting
    67. 68. Easy setup, multiple output options
    68. 69. Dynamic report use
    69. 70. Drill down navigation
    70. 71. Integrated tools
    71. 72. 3. We guarantee easy operation. &quot;I spent 18 years in software design on mainframes. I've spent lots of all-nighters installing software in various places. When these guys said, 'We'll take care of that for you,' I said 'Sign me up.'&quot; Loren Friesen, Dir. of Dev., Newton Community & Healthcare Fdn &quot;eTapestry is constantly updating and improving and they do it at night. We looked at a ton of software packages. I felt comfortable with eTapestry's cost and knowing that I didn't have to be a computer guru to make this happen.&quot; Judy Davidson, Director of Development, Pusch Ridge Academy
    72. 73. 4. We guarantee better recordkeeping.
    73. 74. Relationships Family/Household Tracking Donor/Prospect interactions Future Contacts/Calendaring Email Communication 4. We guarantee better recordkeeping.
    74. 75. Relationships
    75. 76. Relationships
    76. 77. Relationships
    77. 78. Relationships
    78. 79. Relationships
    79. 80. Relationships
    80. 81. Donor/Prospect interactions &quot;I open up eTapestry and look at the journal entries to see the last time we talked. If I don’t know them very well, I can see who introduced them to the organization. It’s really powerful.&quot; Connie Sherman, Executive Director, St. Mary's Child Center
    81. 82. Future Contacts/Calendaring
    82. 83. Future Contacts/Calendaring
    83. 84. Future Contacts/Calendaring
    84. 85. Future Contacts/Calendaring
    85. 86. Email Communication
    86. 87. Email Communication
    87. 88. Email Communication
    88. 89. 4. We guarantee better recordkeeping. “ I spend my time now on the more strategic analysis elements. Having a database that allows me to do that is like a treat or a prize. It’s more fun and it’s much more productive in the long run.” Tina Burdett, Development Director, Center for Children and Families, Inc.
    89. 90. 5. We guarantee improved communications.
    90. 91. We’ve already looked at communications tracking, outlook integration, and advanced email…
    91. 92. Nationally, 17% to 20% of the US population moves each year. That means up to 1 in 5 of your mailing pieces may not go to the correct address. Source: US Postal Service Did you know …?
    92. 93. Did you know …? <ul><li>NCOA Processing </li></ul><ul><li>Telephone Appending </li></ul><ul><li>Mass Duplicate Merge </li></ul>Nationally, 17% to 20% of the US population moves each year. That means up to 1 in 5 of your mailing pieces may not go to the correct address. Source: US Postal Service
    93. 98. <ul><li>&quot;I like to spice up our e-mails with some graphics and our own logo. It makes a huge difference. It makes it look very professional and it improves the whole feel of our organization.&quot; </li></ul><ul><ul><li>• Rick Hayhow - Kids Alive International </li></ul></ul>5. We guarantee improved communications.
    94. 99. 6. We guarantee your data is secure.
    95. 100. 2 hosting centers – Indianapolis and Louisville We take security seriously.
    96. 101. We take security seriously. Encrypted data Redundant equipment Automatic backups Automatic updates
    97. 102. We take security seriously. “ Soon after Hurricane Katrina, we realized that our office suffered over 4 feet of flood water. Nearly all of our contents including hard drives containing over 20 years of information were simply gone. Having a partner like eTapestry enabled us to quickly gain critical information during this challenging time. Not only were we able to maintain our donor base, we had quick access to key contact information while evacuated around the country. It was one small triumph in a time of despair.” Tiffany Carter-Morris, Director Community Development, Methodist Health System Foundation, Inc., New Orleans, Louisiana
    98. 103. Sophisticated end-user security settings
    99. 104. Sophisticated end-user security settings
    100. 105. With complete details on all user activity.
    101. 106. 6. We guarantee your data is secure. <ul><ul><li>&quot;I think people expect nonprofits to be responsible. The integrity of eTapestry's data is great, and this gives donors confidence that we know what we're doing.&quot; </li></ul></ul><ul><ul><li>Lori Skelton, Director of Marketing and Development - Northwest Children's Home </li></ul></ul>
    102. 107. 7. We guarantee outstanding support.
    103. 108. 7. We guarantee outstanding support. Janet, I can't say enough about how much we appreciate the help of everyone at eTapestry. The folks at eTapestry are the most helpful, consistently responsive people I've had the pleasure of working with.  We sincerely appreciate everything that you do for us and all of the hard work you've done on our behalf.  Paul Feeney
    104. 109. User Support Email Online Help Instant Messaging Telephone
    105. 110. User Training – at your pace, your convenience Lifetime Training Agreement Recorded Update Sessions Crash Courses Podcasts
    106. 111. 7. We guarantee outstanding support. Erin, ALL of you are always so wonderful to work with, and I really appreciate your great attitudes and helpfulness.  I've had nothing but top notch service starting with Paul at conversion to all of you on the support and training staff.  It's a privilege to work with all of you.  I appreciate your knowledge, your patience with me, your wonderful attitudes, and your great service.  It's because of YOU that eTapestry is a success.  Fran Erhard
    107. 112. 8. We guarantee innovative tools.
    108. 113. Outlook email Wishlist Raising More Money Moves Management Matching gift database NCOA Prospect Research Grant research Online fundraising Planned giving Integration with best-in-class partners
    109. 114. Innovations <ul><li>eTapestry Mobile </li></ul><ul><li>Included with your eTapestry service </li></ul><ul><li>Specifically formatted for mobile use </li></ul><ul><li>Fast </li></ul><ul><li>Real time information – no syncing or downloading </li></ul>
    110. 115. Benchmarking And Donor Loyalty Innovations
    111. 116. Donor Loyalty Survey A joint venture of eTapestry and Walker Information The Donor Loyalty Survey helps organizations build stronger relationships with their supporters. Innovations
    112. 117. Donor Loyalty
    113. 118. Benchmark Reporting <ul><li>Now, for the very first time, you can get dynamic reports that let you compare your fundraising activities and results to other nonprofit organizations! You can even filter the data to match your results to organizations that are similar to you in type, size and location.  </li></ul><ul><li>eTapestry’s Benchmark Reporting module is designed to gather aggregate statistics from a large number of participating eTapestry customer databases. The data is then displayed side-by-side with the same statistics from your own database, giving you a comparison between your organization and other nonprofits. </li></ul><ul><li>Having access to this data will allow you to see where your strengths and weaknesses lie in comparison to similar groups. This valuable data supports growth-oriented strategic planning and budgeting for your fundraising programs, enabling you to raise more money! </li></ul>
    114. 119. <ul><li>Benchmark Giving Dynamics, Status, Trends, Comparisons </li></ul>
    115. 120. Innovations Google maps integration
    116. 121. 9. We guarantee implementation in 90 days.
    117. 122. <ul><li>“ Getting Started” call with your Account Executive </li></ul>Getting Started in 90 Days
    118. 123. <ul><li>“ Getting Started” call with your Account Executive </li></ul><ul><li>A dedicated Conversion Specialist </li></ul><ul><ul><li>Data mapping </li></ul></ul><ul><ul><li>Consulting call </li></ul></ul><ul><ul><li>Data evaluation </li></ul></ul><ul><ul><li>Final conversion </li></ul></ul>Getting Started in 90 Days
    119. 124. <ul><li>“ Getting Started” call with your Account Executive </li></ul><ul><li>A dedicated Conversion Specialist </li></ul><ul><ul><li>Data mapping </li></ul></ul><ul><ul><li>Consulting call </li></ul></ul><ul><ul><li>Data evaluation </li></ul></ul><ul><ul><li>Final conversion </li></ul></ul><ul><li>Training programs </li></ul><ul><ul><li>Getting started </li></ul></ul><ul><ul><li>Advanced </li></ul></ul><ul><ul><li>Crash courses </li></ul></ul>Getting Started in 90 Days
    120. 125. <ul><li>“ Getting Started” call with your Account Executive </li></ul><ul><li>A dedicated Conversion Specialist </li></ul><ul><ul><li>Data mapping </li></ul></ul><ul><ul><li>Consulting call </li></ul></ul><ul><ul><li>Data evaluation </li></ul></ul><ul><ul><li>Final conversion </li></ul></ul><ul><li>Training programs </li></ul><ul><ul><li>Getting started </li></ul></ul><ul><ul><li>Advanced </li></ul></ul><ul><ul><li>Crash courses </li></ul></ul><ul><li>Implementation specialist – if needed </li></ul>Getting Started in 90 Days
    121. 126. 10. We guarantee you’ll save money.
    122. 127. 10. We guarantee you’ll save money. Consider this: <ul><li>No software to buy </li></ul><ul><li>No hardware to purchase or update </li></ul><ul><li>No upgrades to install </li></ul><ul><li>No maintenance required </li></ul><ul><li>No backups to make </li></ul><ul><li>No travel for training </li></ul><ul><li>Add services when you need them </li></ul><ul><li>Remove services you don’t need </li></ul>
    123. 128. eTapestry Investment Options… # of Accounts in your database # Accounts <500 501-1000 1001-5000 5001-15000 15001-25000 25001-35000 35001-45000 Monthly Fee FREE! $36/month $112/month $164/month $225/month $276/month $338/month
    124. 129. eTapestry Investment Options… # of Accounts in your database # Accounts <500 501-1000 1001-5000 5001-15000 15001-25000 25001-35000 35001-45000 Monthly Fee FREE! $36/month $112/month $164/month $225/month $276/month $338/month Concurrent Users # Users 1 Each Add’l 5 pack Monthly Fee Included $50 $175
    125. 130. eTapestry Investment Options… Optional services – can be added at any time <ul><li>Telephone support </li></ul><ul><li>Lifetime Training </li></ul><ul><li>Admin module </li></ul><ul><li>Advanced Email </li></ul><ul><li>Advanced Security </li></ul><ul><li>Document Attachments </li></ul><ul><li>Donor Login </li></ul><ul><li>Ecommerce </li></ul><ul><li>Executive Reporting </li></ul><ul><li>Grant Explorer </li></ul><ul><li>Import </li></ul><ul><li>Matching Gift Database </li></ul><ul><li>Moves Management </li></ul><ul><li>Outlook integration </li></ul><ul><li>Planned Giving Calculator </li></ul><ul><li>Prospect Research Services </li></ul><ul><li>Segmented Gifts </li></ul><ul><li>WishList </li></ul><ul><li>Website Development </li></ul><ul><li>Database Conversion options </li></ul>
    126. 131. “ That was the big decision-maker right there—not having to make a big purchase to get started. Why not try it? I think it’s great, and eTapestry is maintaining it all. I don’t have to worry about it.” Maureen McDonald, Moonlight Cultural Center 10. We guarantee you’ll save money.
    127. 132. 1. We guarantee you an Internet strategy. 2. We guarantee you broader access to your data. 3. We guarantee easy operation. 4. We guarantee better recordkeeping. 5. We guarantee improved communications. 6. We guarantee your data is secure. 7. We guarantee outstanding support. 8. We guarantee innovative tools. 9. We guarantee implementation in 90 days. 10. We guarantee you’ll save money.
    128. 133. What’s next?
    129. 134. What’s next? <ul><li>We’ll discuss your unique needs. </li></ul><ul><li>We’ll build a custom proposal. </li></ul><ul><li>We’ll provide a personalized demonstration. </li></ul><ul><li>We’ll help you with every step of implementation. </li></ul>

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