Handling interviews & group discussion


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  • Take the time to do a self assessmentKnow yourself and what you want to do.What are your genuine strengths and competencies?What are your areas of improvement?Think of examples and explanations.Visualize what will happen.Familiarize yourself with the language of the industry.Practice out loud.
  • Facilitators demonstrate and have participants practice the 5 types of handshakesPumperDead FishSqueezerTwo handedEqual, with direct eye contact
  • Many companies and institutes are making group discussion as the first criteria for screening the candidates for face-to-face interviews. And there is reason too for giving huge importance for Group Discussion. First thing Group Discussion is used for mass elimination! And second thing group discussion selection criteria’s are based on actual company requirements.
  • http://www.successcds.net/MBA-Admission/Group-discussion-GD-Tips.html
  • Handling interviews & group discussion

    1. 1. Handing Interviews & Group Discussions
    2. 2. Workshop ObjectivesAfter completing this program participants will be able to:• Define an Interview and explain a behavioral interview.• List steps of a Good Interview• List the most sought out competencies by employers• Describe the essentials in a resume• List good practices to employ before, during and after an interview.• Describe professional attire, verbal and non verbal gestures for making a good impression• Describe a Group Discussion and list the skills that are observation• List the dos and don’ts of a Group Discussion 2 2
    3. 3. What Is An Interview? A selection procedure designed to predict future job performance on the basis of applicants oral responses to oral enquiries Behavioral interviewing is a methodology built on the premise that “the best indicator of what a person will do tomorrow is what he or she did yesterday.” The interview focuses on specific experiences of candidates, as opposed to “what-if” scenarios. How Can I Prepare for Behavioral Interviewing?• Know yourself.• Know why you are a STAR!• Know your “customer.”• Know what you have that your customer wants.• Ask great questions.• Close the interview.• Follow-up. 3 3
    4. 4. Seven Steps for a Great InterviewStep 1: Be PreparedStep 2: Build ConfidenceStep 3: Make A Great 1st ImpressionStep 4: Establish CredibilityStep 5: Answer QuestionsStep 6: Ask QuestionsStep 7 : Close and Follow-up 4 4
    5. 5. Activity: Know YourselfActivity: Individual Self Assessment- Know YourselfTime: 10 MinsReference: Page 1 of Participant Handout 5 5
    6. 6. Know Your Prospective Employer PREPARE FOR THEM Research the company and the industry Find out about the position Understand what they are looking for in an employee Match your strengths with what they need Prepare possible questions from your resume Have quality questions ready SOURCES OF INFORMATION Google it Press releases Annual reports Understand markets served 6 6
    7. 7. Research Your Customer The Company The Industry  What are the company goals  Know your industry like the back of  What are the Company current your hand. Be an SME events  Be aware of any emerging  Services and/or products technology or trends  New launches  Remain current on any issues and  Sales: Any large increase or developments decrease and why  Know about the latest mergers or  Competition takeovers in your industry  International operations  Read trade journals or professional  Any media information on the publications company in the last year Knowledge of the company & industry creates a good impression 7 7
    8. 8. Your Resume: Stand Out From The CrowdYour resume is your marketing tool• Does it effectively describe your background?• Does it accentuate the positives & accomplishments?• Does it focus on your value to your previous employers?• Perfection counts• Is it honest and accurate?• Is it a successful marketing piece?• Does it make you stand out from the crowd? 8 8
    9. 9. Interviewers Look Out For Organization Of Events Clarity Of Depiction Completeness: Are dates and/or descriptions omitted. Unexplained Breaks In Service And Education Extent Of Customization To The Job Applied Quality Of The Resume – Mode, Spelling Errors, Verbosity Complete Contact Information Remember to omit personal information unrelated to the job 9 9
    10. 10. ReferencesMaking the Last Word A Good One:• Employers want to speak with people who know a candidate well• Choose 3 – 5 people who will provide favourable recommendations• Select the most willing articulate people you can• Always ask permission of the people you ask to be references before including their name on your reference list.• Provide a list of names, addresses, telephone numbers and relationship to you. 10 10
    11. 11. Interview Pre-Work Logistics: Important Documents • Confirm location and time of meeting • Carry your CV with additional copies • Determine estimated travel time • Copies of Letters of • Have the name and contact number of Recommendations the person you are meeting at hand • Portfolio of writing samples or other professional work • Personal ID - a passport, driver’s license • Other material relevant to the interview • Pen and paper. 11 11
    12. 12. When You Arrive…• Arrive early at the venue.• Remember Your interview really begins as soon as you arrive at the place of the interview.• When asked to wait keep calm, and take the opportunity to go over your answers to some of the questions you think you might be asked.• Making a good impression in the waiting room is just as important as when the interview begins.• In the waiting area don’t use slang, chewing gum or smoke cigarettes.• Standard politeness is important 12 12
    13. 13. Interview AnxietyIt can involve several physical symptoms including: Trembling hands Shaking legs Pounding heart Feeling nauseous Shortness of breath Sweaty palms Headaches 13 13
    14. 14. First ImpressionsYour Image Don’t underestimate first impressions Arrive early Well-groomed, polished Articulate Eye-contact Firm handshake Smile Be courteous All else being equal, Image is a tie-breaker 14 14
    15. 15. During The Interview: Making A Lasting Impression• Prepare your Introduction & Key points.• Listen carefully to what the interviewer is saying• Stress on what you can contribute to the organisation• Be crisp in what you want to say.• Complete your sentences. Don’t answer just "yes" or "no"• Use the STAR format for framing your responses• Be specific. Do not be vague.• If you don’t understand the question, ask for clarification.• What you don’t know can be learned. Tell them if you don’t know something, but give instances of how quick a learner you are.• Switch off your cell phone• Strike a balance between what you are and who you want to be. Don’t portray yourself as somebody who isnt concerned about money, social status, etc.• Send a Thank You letter outlining your interest in the job. 15 15
    16. 16. 12 Most Sought After Competencies• Communication• Achievement Orientation• Customer Focus• Team Work• Leadership• Planning And Organizing• Commercial Awareness• Flexibility• Developing Others• Problem Solving• Analytical Thinking• Building Relationships 16 16
    17. 17. Interview Faux Pas• Don’t be over confident• Don’t boast• Do not bad mouth your previous employer• Don’t get personal• Don’t talk about your personal problems• Don’t be in a hurry to complete the interview• If the interviewer is interrupted, do not scan the settings or pick up papers and start reading• Don’t answer your cell phone. 17 17
    18. 18. Your Questions for The Interviewer What will be my most difficult challenge in my first six months? What will I be contributing to your group or organization? What is your corporate culture? 18 18
    19. 19. Never Say The Following1. How much does the job pay?2. What does your company make or do?3. Do not use slang words or phrases4. What can you do for me?5. No profanity or cursing.6. No stereotypical language.7. Do not criticize any former employer8. If you are asked whether you have any questions don’t say no.9. Don’t say – I don’t have any weaknesses10. Don’t tell them your life story 19 19
    20. 20. Closing The Conversation• Let the interviewer close• If you have the job stop selling yourself• When the interviewer says, "If you have no further questions then we are done."• Ask: I’d like to know how to proceed from here. Should I contact you or will you be in contact 20 20
    21. 21. Activity: Mock InterviewActivity: Mock InterviewTime: 20 Minutes 21 21
    22. 22. Interview Attire: From Top To ToeGeneral Norms Dress for the audience, the circumstance, the corporate culture, and yourself Wear conservative NOT flashy clothes. Wear clothes that fit and are pressed Use mild (or no) fragrances Have a fresh breath Hair Keep your hair done/neatly Hair should not fall on your face, obscure your eyebrows or need continuous adjustment 22 22
    23. 23. Dressing Right- Donts Wear dress shoes. Don’t wear sneakers or casuals. Use deodorant/antiperspirant. Don’t use too much scent. Use makeup sparingly. Don’t use evening makeup. Limit your jewellery. Don’t wear too many earrings or rings. Avoid shiny tie pins, clips or big belt buckles Avoid trends. Stick to classic looks. 23 23
    24. 24. The Verbal Element: Words To Watch Out For I Well Actually I’ll Try Guess But Should Maybe Probably Seems If To Possibly You Know Might 24 24
    25. 25. The Verbal Element: Power Words1. Applicable2. Effective3. Excel4. Practiced5. Versatile6. Passionate7. Asset8. Practical9. Maintained10. Negotiated11. Responsible12. Detailed13. Commitment 25 25
    26. 26. The Visual Element: Body Language NON VERBAL CUES INTERPRETATION FACIAL EXPRESSIONS Frown Displeasure, Unhappiness Smile Friendliness, Happiness Raised Eyebrows Disbelief, Amazement Narrowed Eyes Anger Blushing Embarrassment EYE CONTACT Glancing Lack Of Interest Steady Active Listening, Interest HAND ARM GESTURES Pointing Finger Authority, Displeasure, Lecturing Folded Arms Not Open To Change, Preparing To Speak Arms At Side Open To Suggestions, Relaxed 26 26
    27. 27. Good Body Language• Sit up straight in your chair• Sitting on the edge of your chair may convey nervousness• Look at all the interview partners to an equal extent.• Keep looking at an interviewer for as long as he or she is speaking when being asked a question.• Nodding your head while speaking is a good way of supporting your words or adding meaning to them.• Turn a little with your shoulders towards the speaker and to lean forward a little. This communicates interest.• Emphasize interest by tilting your head very slightly.• Let your hands lie loosely on your lap or place them on the armrests of your chair.• Palms must face up.• Hand movements can also help to liven up the interview. But not at the beginning of the interview. 27 27
    28. 28. In A Telephonic Interview• You cannot see the interviewer, so you have to trust only two senses - hearing & intuition• Do not short circuit the interview. The process should be the same as a face-to-face interview• Use the STAR framework for structuring your responses.• Use many descriptive statements, prompting expressions ,like … Yes, sure I will tell you more For example I understand In what sense?• Keep sentences & discussions short• Summarize each section 28 28
    29. 29. Activity: Group DiscussionActivity: Group DiscussionTime: 20 MinutesTopic: Chose any one.• Rules are meant to be broken• A Ship Docked in Harbour cannot face the Storms• Capitalism is a very Flawed System but the others are so much worse 29 29
    30. 30. Group DiscussionsWhat skills are judged in group discussion?• How good you are at communication with others.• How you behave and interact with group.• How open minded are you.• Your listening skill.• How you put forward your views.• Your leadership and decision making skills.• Your analysis skill and subject knowledge.• Problem solving and critical thinking skill.• Your attitude and confidence. 30 30
    31. 31. Dos and Donts of Group Discussions• Keep eye contact while speaking• Allow others to speak• Speak clearly• Make your contribution meaningful• Make sure to bring the discussion on track• Positive attitude• Listen carefully to others• No need to go into much details 31 31
    32. 32. To Excel At Group Discussions• Be Yourself• Take time to organize your thoughts• Don’t make the mistake of looking at the panel while you are speaking• Seek clarifications• Watch your body language• Don’t lose your cool• Show your leadership skills 32 32
    33. 33. Your Thoughts• What went well?• What could we do more of?• What should we do less of?• What could be done differently? 33 33
    34. 34. ® Leading People. Leading Organizations. Thank you 34 34