Be the first to like this
Come on…how difficult can it be to improve a few processes?
Everyone’s looking forward to your new BPM initiative. Your CEO is excited about reducing costs and getting rid of inefficiency. Frontline staff can’t wait for improved processes that make their lives easier. And you can’t wait to start making an impact in your organization.
What could possibly go wrong? Loads!
BPM projects go wrong for many reasons. One of the most common pitfalls is not focusing on what matters most for your business and then not managing risks appropriately when it comes to implementation.
Luckily, help is at hand. Forrest Breyfogle, who quite literally wrote the book (actually 13 of them...with another one coming out this September!) on process improvement, and Rick Haynes, who has taught statistics to nuclear scientists (yes, we kid you not!), will be distilling decades of practical experience into simple things you can do right now to ensure your BPM program doesn’t go the way of the dodo.