PEER 1 Hosting asked 1000 British adults
about their online Christmas shopping plans.
70% said they would spend more onlin...
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Our latest survey reveals how big brands are set to lose millions online at Christmas

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Our latest survey reveals how big brands are set to lose millions online at Christmas

  1. 1. PEER 1 Hosting asked 1000 British adults about their online Christmas shopping plans. 70% said they would spend more online this Christmas if eCommerce sites were better… When asked which brands had the worst online shopping experience these were the ones that were named the most often: £% $ £ % £% $ $ $ These factors were the reasons consumers were put off by brands online: 10 SAID 12 SAID POOR £ DELIVERY £% % % $ SLOW WEBSITES TIMES S 12 SAID E % THI DIFFICULT £ 14 SAID HAVING TO CREATE £ £ £ £ £ £ £% $ £ £ £ ? $ NAVIGATE £% AN ACCOUNT £ WEBSITE TO £ % £ RL S IS £ YO U £ N W SAID NOT SELLING ONLINE £ IFE 14 % £ When consumers are put off by a brand online, this is where they go: COMPETITORS STORES OTHER WEBSITES www.peer1hosting.co.uk COMPETITORS PRODUCTS

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