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PCCARE247
CUSTOMER REVIEWS




   PCCare247 – Caring For Your PCs 24x7
Types of Customer Reviews
 Every Business, big or small, will have both
  positive as well as negative feedback.
 Positive Reviews : When customer is satisfied

  with the services
 Negative - When customer is unsatisfied with

  the services
Why Customers Complain?
   Release anger due to
    unfulfilled promises
   Lack of knowledge
    about product/services
    offered
   Obtain Compensation
   To help improve service
    delivery
   To make others aware of
    company services
‘COMPETITORS POSING AS CUSTOMERS’

    Competitors leave negative reviews about a rival
     business on different customer review sites posing as
     a dissatisfied customer to tarnish their image.
    Such review sites allow anybody to signup and leave
     a review about a company without any verification.
Complaints are Good For Business
    “Research shows that unsatisfied customers, when
     satisfied, are ten times more loyal to the company
     or brand than happy customers. In fact, they often
          become vocal brand ambassadors for the
                           company.”

     “Complaints are very useful. It is feedback to you
     about the performance of your product/service. It is
      a signal for action. It is a customer helping you by
                 giving you a second chance!”
Complaints Handling at PCCare247
              PCCare247 encourages its customers to
               voice their complaints as well as praises
               on       their      Complaints     forum
               http://complaint.pccare247.com
              Customer       Support   Department    of
               PCCare247 is available 24x7 to resolve all
               customer issues.
              PCCare247 loves to hear about its
               services from its customers.
              As far as competitors’ activities are
               concerned, we cannot stop them, but yes
               we can enlighten customers about
               PCCare247’s legitimacy and efficiency.
PCCare247 – A Premier Tech Support
                Company

   PCCare247 is among ‘Top
    Ten     Online     Technical
    Support Service providers
    in the World’.
   Well known for its 24x7
    Live technical support,
    PCCare247 has earned
    itself a place among the
    World’s best tech support
    service providers.
Contact Us
                                         Monday – Sunday: 24x7
PCCare247 Solutions (P) Ltd.               Online Tech Support
Providing Online Technical Support
Since 2009                            Sales Queries : +1-855-877-5848
Web: www.pccare247.com               Support Queries: +1-855-877-5849
                                     Customer Care: +1-855-877-5847


                                       PCCare247 is among
                                         ‘Top Ten Online
                                        Technical Support
                                       Service Providers in
                                           the World’

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PCCare247 Customer Reviews & Complaints

  • 1. PCCARE247 CUSTOMER REVIEWS PCCare247 – Caring For Your PCs 24x7
  • 2. Types of Customer Reviews  Every Business, big or small, will have both positive as well as negative feedback.  Positive Reviews : When customer is satisfied with the services  Negative - When customer is unsatisfied with the services
  • 3. Why Customers Complain?  Release anger due to unfulfilled promises  Lack of knowledge about product/services offered  Obtain Compensation  To help improve service delivery  To make others aware of company services
  • 4. ‘COMPETITORS POSING AS CUSTOMERS’  Competitors leave negative reviews about a rival business on different customer review sites posing as a dissatisfied customer to tarnish their image.  Such review sites allow anybody to signup and leave a review about a company without any verification.
  • 5. Complaints are Good For Business  “Research shows that unsatisfied customers, when satisfied, are ten times more loyal to the company or brand than happy customers. In fact, they often become vocal brand ambassadors for the company.”  “Complaints are very useful. It is feedback to you about the performance of your product/service. It is a signal for action. It is a customer helping you by giving you a second chance!”
  • 6. Complaints Handling at PCCare247  PCCare247 encourages its customers to voice their complaints as well as praises on their Complaints forum http://complaint.pccare247.com  Customer Support Department of PCCare247 is available 24x7 to resolve all customer issues.  PCCare247 loves to hear about its services from its customers.  As far as competitors’ activities are concerned, we cannot stop them, but yes we can enlighten customers about PCCare247’s legitimacy and efficiency.
  • 7. PCCare247 – A Premier Tech Support Company  PCCare247 is among ‘Top Ten Online Technical Support Service providers in the World’.  Well known for its 24x7 Live technical support, PCCare247 has earned itself a place among the World’s best tech support service providers.
  • 8. Contact Us Monday – Sunday: 24x7 PCCare247 Solutions (P) Ltd. Online Tech Support Providing Online Technical Support Since 2009 Sales Queries : +1-855-877-5848 Web: www.pccare247.com Support Queries: +1-855-877-5849 Customer Care: +1-855-877-5847 PCCare247 is among ‘Top Ten Online Technical Support Service Providers in the World’