Road to RecoveryStrategies for Reemployment      Re-envisioning  Reemployment Services     for UI Claimants
Challenges A patchwork of reemployment services (WPRS,  REAs, etc) today that do not fully address the needs  of UI claim...
A Shared Vision Fed/State/Local Workgroup Developed the  Vision     Final Workgroup Report at      https://www.workforce...
Goals A consistent national vision for service delivery to UI    claimants building on and realizing current workforce   ...
New Shared Vision/Old Principles A single, integrated workforce system with UI  as a core program providing income suppor...
A Call to Innovate!Transformational Elements of New Vision: Common “Front Door” supported by  integrated customer registr...
Making the Vision Real Multi-Layered Communications Building Open-Source “Common Front Door” Funding Pilots to Support ...
Next Steps State Pilots in Collaboration with the National  Association of State Workforce Agencies  (NASWA) and Evaluati...
Other Reemployment Strategies Focus on new strategies for serving the long  term unemployed New service delivery models ...
Gay Gilbert, Administrator  Office of Unemployment Insurance       U.S. Department of LaborEmployment and Training Adminis...
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Luncheon Plenary, Improving Unemployment Insurance-Workforce System Connectivity: A National Initiative - Gay Gilbert & Patrick Beaty

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Luncheon Plenary, Improving Unemployment Insurance-Workforce System Connectivity: A National Initiative - Gay Gilbert & Patrick Beaty

  1. 1. Road to RecoveryStrategies for Reemployment Re-envisioning Reemployment Services for UI Claimants
  2. 2. Challenges A patchwork of reemployment services (WPRS, REAs, etc) today that do not fully address the needs of UI claimants Remote claims processes continue to distance claimants from One-Stop service delivery structure UI as a mandatory One-Stop partner never fully realized An uneven approach by the workforce system to serve UI claimants
  3. 3. A Shared Vision Fed/State/Local Workgroup Developed the Vision  Final Workgroup Report at https://www.workforce3one.org/view/4011107 031082285406/info Rolled Out Officially at Reemployment Summit in December 2010
  4. 4. Goals A consistent national vision for service delivery to UI claimants building on and realizing current workforce system principles A new framework to meet the needs of unemployed workers as our economy continues to shift Using the latest technologies to support service delivery An open vision with opportunity for ongoing innovation Realizing a commitment and obligation to a critical customer – the UI Claimant
  5. 5. New Shared Vision/Old Principles A single, integrated workforce system with UI as a core program providing income support UI claimants are job seekers too and a customer of the entire workforce system A workforce system with a “common front door” Enhanced reemployment services for all job seeker customers
  6. 6. A Call to Innovate!Transformational Elements of New Vision: Common “Front Door” supported by integrated customer registration/common customer record “Real Time Triage” – integrated/automated data & information driving service delivery/customer choice throughout service delivery cycle Focus on Skills Transferability Social Media for Outreach & Service Delivery
  7. 7. Making the Vision Real Multi-Layered Communications Building Open-Source “Common Front Door” Funding Pilots to Support Innovation the Transformational Elements Capturing/Disseminating Best Practices Aligned with the Vision Development of Other Tools/Products Promote State Adoption By Convening Strategic Planning Institute for State Teams
  8. 8. Next Steps State Pilots in Collaboration with the National Association of State Workforce Agencies (NASWA) and Evaluation  3 pilots focused on first three elements;  2 pilots focused on social media Best Practices Collection/Dissemination Workforce Innovation Fund Grants Coming Soon – More Opportunities for State/Local Innovation around Vision
  9. 9. Other Reemployment Strategies Focus on new strategies for serving the long term unemployed New service delivery models that encourage employer hiring (On-The-Job Training, Apprenticeship, work-based training programs, etc.) Starting to re-think business engagement strategies in current economic climate
  10. 10. Gay Gilbert, Administrator Office of Unemployment Insurance U.S. Department of LaborEmployment and Training Administration (202) 693-3029 gilbert.gay@dol.gov

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