Jane McConnell_Intralife2010

1,381 views

Published on

Published in: Business, Technology
1 Comment
4 Likes
Statistics
Notes
No Downloads
Views
Total views
1,381
On SlideShare
0
From Embeds
0
Number of Embeds
1
Actions
Shares
0
Downloads
48
Comments
1
Likes
4
Embeds 0
No embeds

No notes for slide

Jane McConnell_Intralife2010

  1. 1. Future Intranet An extract of the presentation given June 4th at Intralife 2010 in Oslo. Jane McConnell Intralife, Oslo, June 2010 Jane McConnell, NetStrategy/JMC Intranet and portal strategy consultant Based in France Works with global organizations - Creator of: The Global Intranet Strategies Survey. Now in 5th year. - NetJMC & Co, Linkedin group dedicated to Intranet Managers (450 members worldwide and still growing) - IntranetWatch, Twitter channel
  2. 2. 300 organizations Under 1,000 to over 100,000 employees Europe, North America, Asia Pacific Data collected second part of 2009 Figures used during the presentation of 5 dimensions of an intranet.
  3. 3. Serious obstacles Getting business buy-in and involvement 70% A culture of too much 45% management control “Global Intranet % indicates proportion of respondents who said “Serious obstacle Trends for 2010” by JMC that holds us back” or “manageable obstacle requiring special effort” More serious obstacles People working in silos 85% Unclear navigation 60% “Global Intranet % indicates proportion of respondents who said “Serious obstacle Trends for 2010” by JMC that holds us back” or “manageable obstacle requiring special effort”
  4. 4. Fragmentation! Core business processes & applications Community spaces 70% Team spaces 65% Less than half integrated or linked to the intranet “Global Intranet Trends for 2010” % indicates “Less than half” and “none” of the services or by JMC spaces are integrated or linked to the intranet. Governing & managing, a weak area Business managers responsible for relevant information on the intranet 55% High-level Steering Committee 35% “Global Intranet % indicates proportion of survey respondents who Trends for 2010” by JMC answered affirmatively to the points above.
  5. 5. Wave 1 - getting more comfortable Collaboration & communication Planned 70% Today Internal blogs, wikis today 45% “Global Intranet Trends for 2010” by JMC Wave 2 - still early days Interacting, facilitating the unexpected 45% 40% “Optimized” or “implemented across the enterprise” Including “Tested” or “used in some parts” Commenting 20% Personal pages Social networking 5% “Global Intranet Trends for 2010” by JMC
  6. 6. Five Trends the front-door intranet the team-oriented intranet the people-focused intranet the place-independent intranet the real-time intranet
  7. 7. the front-door intranet Cross-organizational impact The entry page = Stakeholder battleground the front-door intranet You need an entry page strategy: - amount of customization - multiple owners of content - mandatory versus optional - end-user control
  8. 8. the team-oriented intranet Bringing business to the intranet Raising visibility the team-oriented intranet You need a collaboration strategy: - inside or not, where - self-service or sign-up - new silos: policy for content life cycle - open or closed
  9. 9. the people-focused intranet Huge cultural change Transparency & trust the people-focused intranet You need an unmanaged content strategy: - blend or separate areas - distinguish managed & unmanaged - ownership: group, individual - findability
  10. 10. the place-independent intranet Beyond the “intranet divide” Anytime, any place the place-independent intranet You need an intranet access strategy: - who and what content: security - legal: employee unions - work & life balance - intranet divide: have’s and have not’s
  11. 11. the real-time intranet Speed of doing business New expectations the real-time intranet You need a change management strategy: - diversity of expectations: generation, culture - tool guidelines : text messages, micro-blogging, telephone, F2F meetings, on-the-fly meetings, wikis, blogs, - balance between experimentation & agreements
  12. 12. Five Trends, 3 Stages 50 % Front-door 10 % 40 % People-focused Team-oriented 100 80 60 40 20 30 % 20 % Real-time Place-independent Stage 3 Stage 2 Stage 1 The intranet is “the way of working” today. It will be in 1 or 2 years. It’s a long ways off! Q209 23 the front-door intranet the team-oriented intranet the people-focused intranet the place-independent intranet the real-time intranet
  13. 13. Jane McConnell, NetStrategy/JMC Intranet and portal strategy consultant jane@netjmc.com www.netjmc.com cell: +33 (0)6 1203 6634 (France) - Join the 2010 Global Intranet Strategies Survey and receive “Global Intranet Trends for 2011” - Join NetJMC & Co, Linkedin group dedicated to Intranet Managers - Follow me on Twitter (netjmc) and join IntranetWatch, Twitter group

×