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City conversation

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The City Conversation, organised by Oxford City Council, included representatives from Oxfordshire’s homelessness organisations, health and mental health providers, faith groups, public bodies, local councillors, and people with lived experience of rough sleeping.

It was the largest conversation of its kind to take place in Oxford.

The aim of the conversation was to start to find a common understanding of what causes rough sleeping and street homelessness in Oxford – and find the means to tackle the issue.

Published in: Government & Nonprofit
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City conversation

  1. 1. Welcome to the City Conversation 28 November 2017 #cityconversation
  2. 2. #cityconversation Introduction and expectations Jeremy Spafford Director, Arts at the Old Fire Station
  3. 3. #cityconversation Opening address Cllr Bob Price Leader of Oxford City Council
  4. 4. #cityconversation Getting started • Introduce yourselves • Nominate a table lead
  5. 5. #cityconversation
  6. 6. #cityconversation Test your knowledge “The average age of death for someone who is homeless is 57, some 20 years below the national average"
  7. 7. #cityconversation Test your knowledge “The average age of death for someone who is homeless is 57, some 20 years below the national average"
  8. 8. #cityconversation Test your knowledge “Finland is the only European nation to have seen significant drops in long term homelessness in recent years"
  9. 9. #cityconversation Test your knowledge “Finland is the only European nation to have seen significant drops in long term homelessness in recent years"
  10. 10. #cityconversation Test your knowledge “If you are homeless you are 10 times more likely to be a victim of violence"
  11. 11. #cityconversation Test your knowledge “If you are homeless you are 10 times more likely to be a victim of violence"
  12. 12. #cityconversation Test your knowledge “Between 1998 and 2002 the government cut the numbers sleeping rough by two thirds"
  13. 13. #cityconversation Test your knowledge “Between 1998 and 2002 the government cut the numbers sleeping rough by two thirds"
  14. 14. #cityconversation Test your knowledge “Relationship breakdown is the most common cause of homelessness "
  15. 15. #cityconversation Test your knowledge “Relationship breakdown is the most common cause of homelessness "
  16. 16. #cityconversation Test your knowledge “In Scotland single people have the same rights to settled accommodation as families"
  17. 17. #cityconversation Test your knowledge “In Scotland single people have the same rights to settled accommodation as families"
  18. 18. #cityconversation Manchester Homeless Partnership Jez Green Partnerships Coordinator Mustard Tree John Organ Inspiring Change Manchester
  19. 19. Two key values 1. Inclusive partnership working across sectors Voluntary sector organisations, Manchester City Council, GMP, health, fire service, faith groups, housing providers, businesses, universities, the public, people with experience of homelessness 2. Co-production Meaningful, ongoing involvement of people with lived experience of homelessness in every part of the work, at every level and with an equal voice and influence
  20. 20. Creating change at different levels • Personal change & quality of services Learning what is needed from those who use services • Organisational & cultural change Changing the language and practices of organisations • Systemic change Where we are heading – usually decades rather than years
  21. 21. Leadership implications: Shifting the balance of power • Knowledge / telling vs. not knowing / listening • Expert by learning or training vs. Expert by life experience • Demonstration vs. Collaboration • Top-down vs. bottom-up
  22. 22. What is the Charter? • A consultation with c.100 people in Dec 2015 • Half had experience of homelessness; the rest mostly frontline workers • Day centres, hostels, university, medical centre, housing provider • A vision to end homelessness in Manchester • A set of values – the rights of people who are homeless, and the responsibilities of the organisations who work with them • A call to take action by: – Making a pledge – Joining an action group
  23. 23. charter.streetsupport.net + free app
  24. 24. Big Change
  25. 25. Launch Event: 9th May 2016, Manchester Town Hall Launching a charter – forming a network
  26. 26. Streetwise Opera at the charter launch
  27. 27. Taking Action: Pledges
  28. 28. Some of the pledges made… We pledge to support and publicise the Manchester Homelessness Charter through the Manchester Evening News at appropriate opportunities. ​ We also pledge to add the following to associated stories in the paper and online: If you are affected by issues surrounding homelessness in any way, or if you want to do something to help, you can go to: streetsupport.net - Manchester Evening News (local newspaper)
  29. 29. Manchester City Council leader, Sir Richard Leese, hands the council’s pledge to Connor
  30. 30. We pledge to support Big Change through an annual donation of £5000 per year, matched by £5000 from CEO Mike Ingall, making a total of £10,000 annually for next five years. To work with our construction partners and suppliers to ensure their community outreach programmes include offers of work experience to people who are homeless. - Allied London (Property Developers) We pledge to involve people with experience of homelessness and using MCC services in the development of new models of delivery and decisions about homelessness services. - Manchester City Council
  31. 31. Taking Action: the groups
  32. 32. MHP Structure Driving group provides strategic input and support to the network, especially around co-production & culture change Action Groups carry out the work on the ground around specific issues – co- creating and innovating Partnership Board People of influence. Listen to feedback from groups and remove barriers / give additional support to the partnership
  33. 33. Experts by profession / learning and experts by experience working together to co-create innovative and workable solutions •Creating new indoor evening services for people who are homeless • Improving services at the town hall to better prevent homelessness • Big Change: alternative ways for the public to give money & reduce street begging • Increasing winter emergency accommodation for rough sleepers
  34. 34. Action groups (continued…) • Increasing employment opportunities for people experiencing homelessness • Creating pathways for new rough sleepers • Improving mental health provision for people who are homeless • Increasing activities for young people who are homeless or involved in street culture • Improving sub-standard temporary accommodation • Increasing opportunities for homeless people to engage in the arts
  35. 35. Mental Health
  36. 36. Mental Health
  37. 37. Manchester International Festival
  38. 38. - The person is a director in the work and a partner in the recording - The city has the knowledge, the person owns the information
  39. 39. Key Principles of using M-Think • 1. Keep the person at the centre – Individuals who have their information on M- Think should be kept informed of what is being recorded and should be supported in accessing and viewing their own information. • 2. Only record and share what is needed – to ensure information held is relevant and targeted to deliver the best support for the individual. • 3. Keep information accurate and up-to-date – so staff are not misled, the right support is offered and it is offered at the right time for the person. • 4. Keep it simple – Where necessary, use simple language that everyone can understand, avoid jargon and minimise words in text. • 5. Be proactive and forward thinking – M-Think works best when used to plan for activities and shows the journey individuals want to go on as opposed to where they have been.
  40. 40. Co-designing new services
  41. 41. Co-designing new services
  42. 42. jez.green@mustardtree.org.uk John_Organ@shelter.org.uk
  43. 43. #cityconversation Your questions for Manchester
  44. 44. #cityconversation Is this something we could do in Oxford?
  45. 45. #cityconversation Tea break • Further Q&A with Jez and John
  46. 46. #cityconversation Welcome back • Looking at partnership • Exploring common ground
  47. 47. #cityconversation Table discussion • What do people think about the idea of a partnership to tackle rough sleeping?
  48. 48. #cityconversation Partner presentations • Six principles • Discussion and feedback
  49. 49. #cityconversation People are safer off the streets Helen Denier St Mungo’s
  50. 50. #cityconversation People need shelter and support Richard Davies Connection Support
  51. 51. #cityconversation Everyone can help Simon Neumaier & Attacus Stonestrom On Your Doorstep
  52. 52. #cityconversation We are better together Claire Dowan Homeless Oxfordshire
  53. 53. #cityconversation Lived experience matters Paul Roberts Aspire
  54. 54. #cityconversation Small change should deliver big change Andy Symons Turning Point
  55. 55. #cityconversation Welcome back • Putting a partnership together
  56. 56. #cityconversation Who should be involved? • People with lived experience • Homelessness organisations/providers • Other charitable/voluntary organisations • Businesses and the universities • Faith groups and institutions • Public bodies (local authorities, NHS etc) • Councillors and MPs
  57. 57. #cityconversation Conclusions and next steps Jeremy Spafford
  58. 58. #cityconversation Closing address Cllr Bob Price

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