Successfully reported this slideshow.
We use your LinkedIn profile and activity data to personalize ads and to show you more relevant ads. You can change your ad preferences anytime.
Business-Driven IT ManagementApplication Management SuiteVandana RenukadeviSales ConsultantManageability
Service Level       • Performance       • Availability       • Agility       • ControlCost
Service Level       • Performance       • Availability       • AgilityCost   • Control
Oracle’s Application Manageability Strategy Superior Ownership                            Applications Unlimited     Exper...
Application Management Suite  Complete         Integrated      Best of Breed                                          #1Br...
Complete and Integrated Solution                        Oracle Enterprise ManagerOracle Application Operations Management ...
Service Level Objective                          Really                                                      Working      ...
Real User Monitoring                           Pre-defined Reports    KPI Monitoring                                      ...
Oracle Real User Experience InsightHow does it work?         Collected data:                            Page              ...
Synthetic User Monitoring                                       internal                                        users     ...
Alerts and Metric History
Dashboards and Reports• Pre-Defined  •   Application Usage  •   Service Level  •   Availability  •   Performance  •   Aler...
System & Group Dashboards
Configuration Management Challenges                                 • Model Dependenciesapplications                      ...
Discovery & ModelingEnterprise Manager Repository       Repository Content                                •   Target Inven...
Siebel Topology Model                  Siebel               Siebel              Gateway Server         Enterprise         ...
Change History and Snapshots          Enterprise Manager Repository                                          Last Monday  ...
Configuration Compare                ?                =    Test                Production
Policy                          Configuration Policy                     Rules                     •   FAILED_LOGIN_ATTEMP...
Compliance Dashboard             Features                            Benefits• Real-time change detection       • Meet you...
Compliance Analysis • Detected changes reconciled with Change Management Systems • Determine authorized and unauthorized c...
Product BenefitsWithout Management Suite                            With Management Suite– Reactive Management            ...
Best-of-Breed PeopleSoft-Specific Capabilities• Real User Monitoring• Full Visibility into PeopleSoft  Components• Service...
Best-of-Breed Siebel-Specific Capabilities• Full Visibility into Siebel Server  Components• Transaction Diagnostic (SARM)•...
Complement and Extend Bundled ToolsSiebel Application Management Tasks                              Management ToolsDefine...
Complement and Extend Bundled ToolsSiebel Application Management Tasks                              Management ToolsDefine...
Why do you need it?• Yesterday vs Today
Future Proof Your IT OperationsEnterprise Manager Evolves With Your Oracle Application Environment PeopleSoft/            ...
Projected Cost Savings                                                                   • Reduce User Reported           ...
The Oracle Advantage                   Business Driven                   Complete, Integrated                   Applica...
Questions
For More Information               search.oracle.com          Application Management Suite                           orhtt...
Upcoming SlideShare
Loading in …5
×

Oracle Application Management Suite

8,793 views

Published on

Oracles new Application Management Suite which includes the following products : Management Packs Siebel/eBusiness/JDEdwards/Peoplesoft - Configuration Mgmt for Applications & Real User Experience Insight ( Oracles End User Monitoring Tool )

Published in: Technology
  • Be the first to comment

Oracle Application Management Suite

  1. 1. Business-Driven IT ManagementApplication Management SuiteVandana RenukadeviSales ConsultantManageability
  2. 2. Service Level • Performance • Availability • Agility • ControlCost
  3. 3. Service Level • Performance • Availability • AgilityCost • Control
  4. 4. Oracle’s Application Manageability Strategy Superior Ownership Applications Unlimited ExperienceBuild Holistic Management Deliver Application-Specificfor Complete Oracle Stack Management Improvements Greater Manageability Better Service Level Throughout the Stack at Lower Costs
  5. 5. Application Management Suite Complete Integrated Best of Breed #1Broad Functional Designed to Application-Specific Coverage Work Together ManagementGreater Value Simplicity Works Better
  6. 6. Complete and Integrated Solution Oracle Enterprise ManagerOracle Application Operations Management User System Configuration Lifecycle Experience Monitoring & Management Automation Management Diagnostic UI, Security, Integration, Data Management, My Oracle Support Integration Oracle Fusion Middleware Management Oracle Database Management Oracle Solaris & Oracle Enterprise Linux Management Oracle VM Management Oracle Sun Server Management 3rd Party Technology Management
  7. 7. Service Level Objective Really Working ?• 99.99% availability U U U• 95% operations < 1 second p p p• Key User Activities U U U U • Access customer profile p p p p • Collect support info • Look up solution • Open help ticket U U U p p p • Retrieve and update help RAC ticket
  8. 8. Real User Monitoring Pre-defined Reports KPI Monitoring Data Integration Real User Monitoring - Executive DashboardsTransaction Analysis Executive Dashboards - Extensive KPI and SLA Monitoring - Alert Notifications - Usage Trend Analysis - Transaction Analysis - Transaction Replay - Pre-defined & Ad-hoc Reports - XML-based Data Integration
  9. 9. Oracle Real User Experience InsightHow does it work? Collected data: Page request Network Response Time• Client-ip, Server-ip, Gateway-ip• Requested URL (Page,Object)• Cookie/Session-id Internet• Referrer• GET & POST requests Firewall• User client (browser type) Oracle RUEI Switch Server Response Time • Response? • Server error, web site error, Web Web Web Hit OK server server server • Content of page (i.e order details, functional errors) • Delivered? DB DB • Aborted? • Network timeout?
  10. 10. Synthetic User Monitoring internal users Internetexternal firewall users internal users RAC
  11. 11. Alerts and Metric History
  12. 12. Dashboards and Reports• Pre-Defined • Application Usage • Service Level • Availability • Performance • Alerts • Errors • Service Tests • Capacity Utilization • etc…• Custom / Ad-hoc
  13. 13. System & Group Dashboards
  14. 14. Configuration Management Challenges • Model Dependenciesapplications • Track Changes • Ensure Complianceweb serversapp servers RAC database
  15. 15. Discovery & ModelingEnterprise Manager Repository Repository Content • Target Inventory • Topologies • Software Installations • Configuration Parameters • Change History • Systems and Groups • Service Definitions • Policies and Violations
  16. 16. Siebel Topology Model Siebel Siebel Gateway Server Enterprise Web Web Server 1 Server 2 Siebel Siebel Siebel Siebel App Server 1 App Server 2 App Server 3 App Server 4 Call Center OMCall Center Call Center OM eService eService OM EAI Siebel DB
  17. 17. Change History and Snapshots Enterprise Manager Repository Last Monday Yesterday Today
  18. 18. Configuration Compare ? = Test Production
  19. 19. Policy Configuration Policy Rules • FAILED_LOGIN_ATTEMPTS > 0 • PASSWORD_LIFETIME < 180 ? • Data File Permission Limited to Owner complies • Unused Network Ports Should be with Closed • Insecure Services Should not be Running • ALL_SOURCE_VIEW Access Should be Limited • JSL Client Cleanup Timeout > 20 Today • PSMSGDSP Enabled • PSAPPSRV Recycle Count < 5000
  20. 20. Compliance Dashboard Features Benefits• Real-time change detection • Meet your compliance requirements for• Reconciliation with Change determining who, when and what was Management Systems changed• Change detection for Files, DB • Identify authorized and unauthorized Objects, Users Processes changes • Extensible across application environment 20
  21. 21. Compliance Analysis • Detected changes reconciled with Change Management Systems • Determine authorized and unauthorized changes • Drill down into further detail if needed
  22. 22. Product BenefitsWithout Management Suite With Management Suite– Reactive Management – Proactive ManagementProblems are reported by end users Problems are reported by management suiteHard to assess problem business impacts Examine dashboards to assess whether business processes are impactedAll-hands fire drills to triage problems Do initial triage via the suite before involving specific expertsLimited visibility on application components from Comprehensive visibility to application-specificgeneric management tools metricsNo easy way to analyze diagnostic data Use diagnostic tools to find relevant diagnostic data quicklyProblems last longer and impact users longer Return application to normal faster by reducing triage and diagnostic timesCannot demonstrate application service level Provide detailed reports on application usage,achievements to business users performance, availability and IT capacity utilizationsMake IT decisions based on guesses Make IT decisions based on facts and business priorities
  23. 23. Best-of-Breed PeopleSoft-Specific Capabilities• Real User Monitoring• Full Visibility into PeopleSoft Components• Service Tests for PeopleSoft UI and SOAP interfaces• PeopleSoft System Parameter Change Tracking vs• Out-of-box Configuration Policies• Centralized Log Access• Centralized Domain Administration
  24. 24. Best-of-Breed Siebel-Specific Capabilities• Full Visibility into Siebel Server Components• Transaction Diagnostic (SARM)• Workflow Process & Policy Monitoring• Business Metrics• Pre-defined Real User Monitoring Dashboards and Reports vs• HI & SI Service Tests• Event Log Analysis• Enterprise / Server / Server Component Parameters• Support Siebel 7.7 and above on all O/S and database platforms
  25. 25. Complement and Extend Bundled ToolsSiebel Application Management Tasks Management ToolsDefine Server Topology Server ManagerSet Configuration Parameters Server ManagerControl Application Startup and Shutdown Server Manager / Enterprise ManagerManage Batch Jobs Server Manager / Enterprise ManagerView Current Server, Component Status and Metrics Server Manager / Enterprise ManagerMigrate Functional Application Configurations Application Deployment ManagerDefine Service Level Objective Enterprise ManagerMonitor Real User Experience Enterprise ManagerMonitor Application Components Enterprise ManagerMonitor Host Servers Enterprise ManagerTriage Application Problems Enterprise ManagerDiagnose Transactions Enterprise ManagerView Historical Server, Component Status and Metrics Enterprise ManagerAnalyze Log Files Enterprise ManagerAnalyze Configurations Enterprise ManagerModel Application Infrastructure Component Dependencies Enterprise ManagerEnforce Configuration Policies Enterprise ManagerManage IT Compliance Enterprise ManagerGenerate Operational Reports Enterprise Manager
  26. 26. Complement and Extend Bundled ToolsSiebel Application Management Tasks Management ToolsDefine Server Topology Server ManagerSet Configuration Parameters Server ManagerControl Application Startup and Shutdown Server Manager / Enterprise ManagerManage Batch Jobs Server Manager / Enterprise ManagerView Current Server, Component Status and Metrics Server Manager / Enterprise ManagerMigrate Functional Application Configurations Application Deployment ManagerDefine Service Level Objective Enterprise ManagerMonitor Real User Experience Enterprise ManagerMonitor Application Components Enterprise ManagerMonitor Host Servers Enterprise ManagerTriage Application Problems Enterprise ManagerDiagnose Transactions Enterprise ManagerView Historical Server, Component Status and Metrics Enterprise ManagerAnalyze Log Files Enterprise ManagerAnalyze Configurations Enterprise ManagerModel Application Infrastructure Component Dependencies Enterprise ManagerEnforce Configuration Policies Enterprise ManagerManage IT Compliance Enterprise ManagerGenerate Operational Reports Enterprise Manager
  27. 27. Why do you need it?• Yesterday vs Today
  28. 28. Future Proof Your IT OperationsEnterprise Manager Evolves With Your Oracle Application Environment PeopleSoft/ OBI-EE Siebel Fusion Fusion Middleware Application
  29. 29. Projected Cost Savings • Reduce User Reported Incidents to Application Administrators by Over 50%* Costs • Reduce Problem Resolution Times by Over 50%* • Increase Administrator Productivity by over 25%* • 10 – 18 months payback** actual savings, productivity improvements, and payback period may vary
  30. 30. The Oracle Advantage  Business Driven  Complete, Integrated  Application-Specific  Proactive Monitoring  Faster Diagnostics  Automate Complex Tasks  Provide Path to Future
  31. 31. Questions
  32. 32. For More Information search.oracle.com Application Management Suite orhttp://www.oracle.com/technetwork/oem/app-mgmt/index.html

×