OptimalResume service for public libraries - case study

807 views

Published on

Published in: Career, Business
0 Comments
0 Likes
Statistics
Notes
  • Be the first to comment

  • Be the first to like this

No Downloads
Views
Total views
807
On SlideShare
0
From Embeds
0
Number of Embeds
4
Actions
Shares
0
Downloads
2
Comments
0
Likes
0
Embeds 0
No embeds

No notes for slide

OptimalResume service for public libraries - case study

  1. 1. PUBLIC LIBRARY CASE STUDY RAHWAY PUBLIC LIBRARYRahway Public Library provides job-search assistance to patrons via OptimalResume’sonline career center.Modules used: Resume, Website, Letter, Skills Assessment, Video Resume, Portfolio, InterviewChallenge: Library turned career centerEven before the Great Recession, patrons frequently sought job search and resume writing assistance from Rahway Public Library inNew Jersey, but as the state’s unemployment rate climbed from 4.3 to 9.1%, patrons’ demand for career services skyrocketed.Aside from the sheer volume increase, many patrons don’t have a computer or Internet access at home, so they need to completetheir research and document creation during the library’s hours of operation. At first, library staff used Microsoft Word, but patronswith limited computer skills and resume knowledge found the software — even with templates — to be difficult.When the state began providing an online database that offered career assessments and resume assistance, Rahway staff were stillconcerned job seekers weren’t getting help with all the components of a 21st century job search.Solution: Self-service online career toolsStaff members began looking for a one-stop shop that job seekers could use in the library or at home. They wanted a portal thatwould address all critical aspects of the 21st century job search — everything from writing resumes and cover letters, searching jobopenings and preparing for interviews to creating an online presence and integrating with social networking sites like LinkedIn andTwitter.Results: High-value resource for all types of patronsOptimalResume has become the library’s premier resource, featured on its website, used instaff members’ quarterly career workshops, and most importantly, used by increasingnumbers of patrons each month.Senior Reference Librarian Carrie Marlowe says OptimalResume is “a point-and-click resource”that is easy for patrons to use. Even if patrons don’t need a resume, Marlowe points them tothe interactive mock interview feature because “they will need to know what skills they need OPTIMALRESUME.COMand be prepared to answer questions during an interview,” she said. 1415 WEST NC HIGHWAY 54 SUITE 103Although budgets are tight across the state, Marlowe said the combination of DURHAM, NC 27707OptimalResume’s value and affordable price point has made it worth the investment.Feedback from patrons has been tremendously positive. Marlowe said patrons often ask, 877.998.7654 INFO@OPTIMALRESUME.COM“Why didn’t I know about this before? It’s great!” WWW.OPTIMALRESUME.COM

×