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Thea’s done heaps offorklift drivers User-Centred Design and Personas


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Thea’s done heaps offorklift drivers • commercial fishers • leisure sailing and fishing! persona projects.! !call centre agents • physicians • banking & mobile phone consumers!international travelers • international tourists to nz • life insurance buyers!car insurance buyers • health insurance buyers • business insurance buyers!home insurance buyers • small business owners • people establishing a business!IT professionals • receptionists • alcohol drinkers • medical device dealers!sufferers of sleep apnea • grocery buyers • courier package senders!

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