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Introducing the OpsRamp Winter Release, January 2019

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Take Action Faster With Context And Insight.

OpsRamp helps digital operations teams drive resilient and responsive IT services by discovering topological relationships between resources at multiple levels in the increasingly hybrid and multi-cloud IT stack. In this webinar you’ll get an overview of Winter Release, including demonstrations of features to drive greater efficiency within modern IT operational environments:

Application Topology. OpsRamp discovers more than forty popular enterprise applications and establishes topological relationships between application components and infrastructure.

Hypervisor Topology. OpsRamp discovers virtual machines, hypervisor servers and clusters in VMware vSphere and KVM environments and their relationships.

Enhanced Service Maps. Representing logical IT services, OpsRamp service maps now have a new user interface that makes it easy to identify underlying resources behind an IT service outage so that operations teams can hone in on the right course of action to restore services.

Auto-Incident Creation and Routing. Automatic incident creation and routing using alert escalation policies to auto-assign incidents based on prior alert, incident, and notification data. Machine learning-driven alert escalation uses specific learned patterns (assignee groups, business impact, urgency, and priority) to route incident assignments for different types of alerts.

Augmented Training for Inference Models. OpsRamp’s machine learning-based inference models correlate alerts linked by a common cause using historical alert data. Opsramp’s OpsQ now allows users to augment these models with additional user-provided training data. With such augmented training, IT operations teams can bootstrap OpsQ to recognize alert sequences that are uncommon in everyday operations, but important to identify when they occur.

Frequency-Driven Alert Escalation. OpsQ now supports policies to escalate alerts based on how often an alert has recently occurred. With frequency-based alerting, operations teams can filter out alerts that flap only occasionally and escalate alerts that flap repeatedly.

Cloud Native Monitoring. Discover and monitor Kubernetes environments across on-prem and cloud services like Azure Kubernetes Services, Google Kubernetes Engine, and Amazon Elastic Container Service for Kubernetes.

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Introducing the OpsRamp Winter Release, January 2019

  1. 1. The OpsRamp Winter Release January, 2019
  2. 2. OpsRamp Proprietary/Confidential OpsRamp’s Mission: Be the First to Know Hybrid, Multi-Cloud Discovery, Monitoring Take Action Faster with Context and Insight Service-Centric AIOps Run IT Ops as a Service Multi-Tenant, Multi-Tier ITOM Platform
  3. 3. OpsRamp Proprietary/Confidential A Unified Platform for Hybrid IT 1400+ CUSTOMERS 100+ MSP / RESELLER PARTNERS INDUSTRY RECOGNITION “OpsRamp has taken the chaos out of our infrastructure.” - VP of Infrastructure Delivery, Epsilon
  4. 4. OpsRamp Proprietary/Confidential Innovating at the Speed of SaaS OpsRamp.com/whatsnew
  5. 5. OpsRamp Proprietary/Confidential Winter Release: What’s New OpsRamp.com/whatsnew • Impact Visibility & Service Context • Service-Centric AIOps • Cloud Native & Cloud Event Monitoring • Updates Throughout the Platform
  6. 6. Impact Visibility & Service Context “As cloud adoption spreads, there’s a definite market need for innovative solutions that provide clarity, control, and visibility into multi-cloud environments.” William Fellows, 451 Research
  7. 7. Impact Visibility & Service Context How do you keep track of dynamic & distributed relationships across business-critical services and underlying apps, middleware, databases, and hybrid infrastructure? Datacenter Multi-Cloud AWS Azure Google Apps and Middleware
  8. 8. OpsRamp Proprietary/Confidential 8 Application Topology Maps Dynamically deliver end-to-end topological dependency relationships for 40+ enterprise apps with new application topology maps.
  9. 9. OpsRamp Proprietary/Confidential 9 Hypervisor Topology Maps Discover virtual machines, hypervisor servers, and clusters in VMware vSphere and KVM environments and their underlying relationships.
  10. 10. OpsRamp Proprietary/Confidential 10 Service Maps The new service maps UI makes it easy to identify underlying resources behind an IT service outage so that operations teams can hone in on the right course of action to restore services.
  11. 11. OpsRamp Proprietary/Confidential 11 See Impact Visibility & Service Context Demo OpsRamp.com/whatsnew
  12. 12. Service-Centric AIOps “68% of IT Decision-Makers are Experimenting with AIOps.”
  13. 13. OpsRamp Proprietary/Confidential Service-Centric AIOps How do IT teams quickly figure out the critical incidents that can derail their business? Actionable, complete, and contextual IT event data can help enterprises manage alert floods with data-driven insights.
  14. 14. OpsRamp Proprietary/Confidential 14 Unified Platform Powered by AIOps: OpsQ + + ESCALATION MANAGEMENTMONITORING EVENT CORRELATION INTEGRATE TO CONSOLIDATE
  15. 15. OpsRamp Proprietary/Confidential 15 Auto-Incident Routing Automatic incident creation and routing through alert escalation policies help IT teams auto-assign incidents based on prior alert, incident, and notification data.
  16. 16. OpsRamp Proprietary/Confidential Certified ServiceNow Integration OpsRamp.com/servicenow
  17. 17. OpsRamp Proprietary/Confidential 17 Augmented Training for Inferencing Augment OpsRamp’s alert inference models with user-provided training data to bootstrap pattern recognition and identification.
  18. 18. OpsRamp Proprietary/Confidential 18 Frequency-Driven Alert Escalation Filter out alerts that flap only occasionally and escalate alerts that flap repeatedly with frequency-driven alert escalation.
  19. 19. OpsRamp Proprietary/Confidential 19 Check Out a Service-Centric AIOps Demo OpsRamp.com/whatsnew
  20. 20. Cloud Native Monitoring & Event Mgmt “We’re thrilled to have OpsRamp join CNCF.” - CNCF executive director
  21. 21. OpsRamp Proprietary/Confidential Cloud Native Monitoring and Event Management How do IT teams discover and monitor the container infrastructure supporting modern microservices architectures in real-time? (Image: Bruce Wong, Netflix)
  22. 22. OpsRamp Proprietary/Confidential 22 Containers & Kubernetes Discover and monitor Kubernetes environments across on-prem and cloud services like Azure Kubernetes Services, Google Kubernetes Engine, and Amazon Elastic Container Service for Kubernetes.
  23. 23. OpsRamp Proprietary/Confidential 23 AWS Cloud Event Monitoring Collect, aggregate, correlate and escalate events from AWS services such as AWS Health, ECS, Redshift, Data Migration Services, and CloudWatch.
  24. 24. OpsRamp Proprietary/Confidential 24 Cloud Native & Cloud Event Monitoring: Demo OpsRamp.com/whatsnew
  25. 25. Other Platform Updates “The adoption of modern workloads like cloud, containers and serverless have exponentially increased the rate of change. IT teams will need the right tools that are designed for managing rapid velocity across a complex footprint.” - Varma Kunaparaju, OpsRamp CEO and co-founder
  26. 26. OpsRamp Proprietary/Confidential • New patch management capabilities for patch compliance verification • Synthetic transaction and SSL certificate monitoring • Knowledge base enhancements for easier categorization and linking Other Platform Updates Customers and Partners: docs.opsramp.com
  27. 27. Overview on the blog: blog.opsramp.com Connect with us on the Community
  28. 28. Connecting with OpsRamp opsramp.com/whatsnew

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