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OpsRamp Webinar - State of AIOps for Incident Management and Beyond

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Download the State Of AIOps report here - https://info.opsramp.com/state-of-aiops

Bringing AIOps to IT Operations and Service Management.
Live Webinar: Wednesday, May 15th, 11 AM PT / 2 PM ET
AIOps is taking IT infrastructure management by storm. Join us as we review the findings of our State of AIOps report and discuss how machine learning is delivering more proactive monitoring, alert management, and incident remediation for both service management and digital operations teams.

Learn how OpsRamp integrates with ITSM tools to improve service availability and performance without swapping screens. We'll address:

ITSM Integrations. Manage your entire incident lifecycle with actionable insights so that you can prevent IT outages and reduce downtime for critical issues.

Proactive Monitoring. Drive system health, availability, and performance with policy-based monitoring for IT services hosted on data centers and public clouds.

Improved Service Maps. Drive better context for IT outages and restore services faster with a real-time picture of your applications and supporting infrastructure.

AIOps-Powered Alert Inferencing. Use machine learning for faster incident identification and better situational awareness with contextual and enriched alerts.

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OpsRamp Webinar - State of AIOps for Incident Management and Beyond

  1. 1. The State of AIOps For Incident Management Real-World Stories of Evaluation, Implementation and Adoption
  2. 2. 16-05-2019 | OpsRamp Proprietary/Confidential Welcome! Jordan Sher, Director of Corporate Marketing, OpsRamp CurtThorin, Solution Strategist, OpsRamp
  3. 3. 16-05-2019 | OpsRamp Proprietary/Confidential • What is AIOps? • The State of AIOps Report • AIOps and Event Management • OpsRamp Demonstration • Q&A Agenda
  4. 4. 4 April 2019 | OpsRamp Proprietary/Confidential Optimizing infrastructure and operations should start with doing more with existing resources, not with cutting costs. I&O leaders can realize performance improvements of 15% or more by increasing efficiency, enhancing productivity and focusing on automation within their current operating model. 7 Ways to Optimize Operations Without Cutting Costs 10 December 2018 Gartner
  5. 5. 16-05-2019 | OpsRamp Proprietary/Confidential A ComprehensiveApproach to AIOps Autonomous Discovery & Instrumentation Contextual Auto-Remediation
  6. 6. ButWhat’s theTruth About AIOps?
  7. 7. Four Key Insights Into AIOps Deployments
  8. 8. How are AIOpsTools Selected?
  9. 9. 16-05-2019 | OpsRamp Proprietary/Confidential Third-PartyValidation Matters Most
  10. 10. 16-05-2019 | OpsRamp Proprietary/Confidential FeaturesThat Manipulate Data Effectively Matter Most Incident Visualization Data-Agnostic Ingestion Integrations Ecosystem Inference Models
  11. 11. What Are theTop Use Cases?
  12. 12. 16-05-2019 | OpsRamp Proprietary/Confidential Incident Management IsWhere AIOps Emerges HOW ISYOURTEAM CURRENTLY USING AIOPSTOOLS? WHAT ARETHE PRIMARY OPERATIONAL BENEFITS OF USING AIOPSTOOLS?
  13. 13. 16-05-2019 | OpsRamp Proprietary/Confidential AIOps Accelerates Detection and Restoration HOW MUCH FASTER DOES ITTAKETO RESOLVE INCIDENTS USING AIOPSTOOLS?
  14. 14. ButWhat’s Holding AIOps Back?
  15. 15. 16-05-2019 | OpsRamp Proprietary/Confidential Data, Skills, and Accuracy Are X-Factors WHAT CONCERNS DOYOU HAVE ABOUTTHE USE OF AIOPSTOOLS? HOW LONG DOES ITTAKE FORYOUTO HIRE MACHINE LEARNING/ARTIFICIAL INTELLIGENCE ENGINEERS?
  16. 16. Service-Centric AIOps Modern Incident ManagementWith OpsRamp
  17. 17. 16-05-2019 | OpsRamp Proprietary/Confidential • Manual rule creation in a ‘MoM’ • Confusing false positives and noise • Required multiple point solutions to monitor entire tech stack • No context between events IT Service ManagementEvent Management 1st Gen AIOps • Additional layer of application & integration • Heavy lifting to parse events (coding / scripting) • Tuning by specialists is required to begin to see any benefits Yesterday’s ITOM + ITSM with AIOps
  18. 18. OpsRamp Proprietary/Confidential The Journey to Proactive, Predictive IT Ops • Full Stack Monitoring (server, network, storage, database, virtualization, etc.) for SINGULAR CONTEXT • Public/Private/Hybrid Cloud & Container Monitoring • Native AIOps without requiring external feeds to be parsed in • Bi-Directional Communication allowing Operations and Support Specialists to work without ‘swivel chairing’ between interfaces. OpsRamp Platform IT Service Management Native Instrumentation Robust Integrations Context Enriched Tickets Seamless Collaboration On-Prem/Cloud/Hybrid Monitoring
  19. 19. Demonstration
  20. 20. Q/A
  21. 21. 16-05-2019 | OpsRamp Proprietary/Confidential The Real Intelligence on AI https://info.opsramp.com/state-of-aiops https://info.opsramp.com/aiops-report https://blog.opsramp.com/topic/aiops
  22. 22. OpsRamp.Com

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