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Building the Workforce for the Future: 16 Smart Inside Sales Trends in 2016 [Infographic]

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Sales expert, Josiane Feigon, presents her 2016 sales trend report. The theme for 2016 is all about building the Workforce for the Future. No, that doesn’t mean building your own AI Butlers or Pepper Robots. Nah, we sales humans are much more interesting than that. In fact, this is the first time in history when five generations are working together side by side. These multi-cultural, multi-generational, multi-sexual and multi-talented tribes all want to share the stage. Managing and growing this talent is central to the long-term success of business and the Internet of Things economy.

Published in: Sales, Business
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Building the Workforce for the Future: 16 Smart Inside Sales Trends in 2016 [Infographic]

  1. 1. As mobile and web-based applications change the way buyers research products, many B2B salespeople are at risk of losing their jobs to automated bots. Average sales employee tenure has dropped from 5 to 7 years, to 2 to 3. Think: what will the job description look like in the next 3 months? What about the next 3 years? There is a huge shortage of leaders who know how to inspire, manage and lead in a fast-changing global environment. Millennials are next in line to lead, and they are ready. They don’t want to be in a leadership position for the power; instead, they choose to “empower others to succeed.” We’re now building tribes with similar passions. This will create a landscape of productivity and collaboration instead that works far better than the old atmosphere of skirmishes across the generational divide. People with no power and no potential hit every white paper and webinar on the site, so lead-scoring market them as serious prospects and potential to buy. In 2016, with competition so fierce, we need to raise our No-Po awareness more than ever. Everyone’s working remotely. Salespeople are already attending sales meetings and sales kick-offs via conference phone and Skype. 54.5% inside sales 45.5% field sales Seems like everyone has a side-gig these days, whether it’s as an Uber or Lyft driver, an Airbnb host or a TaskRabbit. As collaboration technologies, generational preferences, globalization and employee desire for work-life balance increase, the office is becoming more decentralized. The amount of office space per employee is shrinking from 400 square feet to 150 square feet. The 40-hour workweek is a thing of the past because we bring our work lives home and our personal lives to work. The online corporate training market is expected to grow by 13% this year. At this point, any business that fails to take advantage of the mobile landscape is truly doing itself a disservice. By 2020 There Will Be over 6 Million Inside and Field Salespeople in the US 1 An Estimated 1 Million Salespeople Will Be Replaced by Virtual Armies by 2020 2 Talent Growth Will Be Exponential, Not Linear3 True Authority Will Be Defined by Merit4 100 Million People in the Over-50 Market Means A Longevity Boom 5 Millennial Managers Will Grow Up6 Gen Z is primed to become the youth influencers of tomorrow 7 Productivity Will Depend on a Cross-Gen Cohort8 Sales and Marketing Still Can’t Avoid the No-Po’s9 Distance is Officially Dead10 The Gig Economy Rules11 Stealing Micro-moments While Multitasking12 Workspaces Are Popping up Everywhere13 From Work-Life Balance to Work-Life Integration14 The self-paced eLearning market is expected to reach $49.9 billion this year 15 280 Million Smartphone Users Launch Apps 60 Times per Day 16 @JosianeFeigon tele-smart.com Infographic by @RachelWorthman @OpenViewVenture openviewpartners.com the majority will be inside salespeople. Current ratio: of the massive Boomer workforce is planning to retire. 40% At 78 million strong, they are not going to disappear quietly. of the US aggregate net worth is controlled by Boomers. 80% Companies that can help them live the way they want to live, even as they age, will reap benefits. 1984 1997 20001980 1998 20161990 40% of Americans will be part of the Gig Economy. By 2020, Short attention span buyers shop in spare moments, search while on the go, and buy on a break by picking up their mobile phone. Salespeople will need to take advantage of these multitaskers – seize the moment to sell! WeWork The Hub LiquidSpace Smart Inside Sales Trends in Exploring the Workforce of the Future

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