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BUILD: An Inside Look at What it Takes to Scale a Software Company

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BUILD is a collection of insights, strategies and philosophies from software founders, leaders and operators. You can access the full book at the end of the presentation.

Published in: Leadership & Management
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BUILD: An Inside Look at What it Takes to Scale a Software Company

  1. 1. BUILD: AN INSIDE LOOK AT WHAT IT TAKES TO SCALE A SOFTWARE COMPANY
  2. 2. “WE JUST NEED TO BE HONEST WITH OURSELVES AND DO WHAT’S BEST FOR OUR CUSTOMERS AND PROSPECTS.” DANIEL INCANDELA SVP of Global Marketing at Return Path
  3. 3. “WE DID A TON OF HOMEWORK ON THE REAL PROBLEM IN THE MARKET BEFORE WE WROTE A SINGLE LINE OF CODE, BEFORE WE DESIGNED A SINGLE SCREEN.” MAX YODER CEO of Lessonly
  4. 4. SCOTT VOIGT Founder & CEO of FullStory“OUR GOAL IS TO HELP COMPANIES HAVE 100% CONFIDENCE THAT THEY ARE GIVING 100% OF THEIR CUSTOMERS AN AMAZING EXPERIENCE.”
  5. 5. ZACK ROSEN Co-Founder & CEO of Pantheon “THE BEST WAY TO LEARN IS BY SEEKING OUT HELP FROM THOSE WHO HAVE DONE IT BEFORE.”
  6. 6. DAVID OKUNIEV Co-Founder & joint CEO of Typeform “IF YOU’RE NOT OPTIMIZING ON ALL THREE OF THOSE PILLARS, THEN ONE OF THEM IS GOING TO SUFFER.”
  7. 7. WANT MORE ADVICE ON SCALING YOUR BUSINESS? Get the complete book to learn from CEOs who’ve done it before. DOWNLOAD BUILD
  8. 8. ANDY WILSON Founder & CEO of Logikcull “YOU NEED TO KNOW WHAT ‘MAKES YOU, YOU’ AS A COMPANY AND CODIFY THAT. I WISH I DID THAT A LONG TIME AGO.”
  9. 9. DAVID BARRETT Founder & CEO of Expensify “IF OUR MODEL DEPENDS UPON GROWING THROUGH WORD OF MOUTH AND WORD OF MOUTH IS A NUMBERS GAME, THAT MEANS WE HAVE TO HAVE THE LARGEST ARMY.”
  10. 10. “THE HARD THING ABOUT WRITING A CUSTOMER SERVICE BOOK, IS THAT EVERYBODY THINKS THEY’RE ALREADY GOOD AT IT.” JAY BAER President of Convince & Convert
  11. 11. ALLEN GANNETT Founder & CEO of TrackMaven “I BECAME FASCINATED WITH FIGURING OUT WHY THERE IS SO MUCH FAILURE IN MARKETING.”
  12. 12. “ONE OF THE REASONS PRODUCT HUNT IS SO POWERFUL IS BECAUSE IT’S USED BY SUCH AN INFLUENTIAL GROUP OF PEOPLE.” DAVE GERHARDT Director of Marketing at Drift
  13. 13. M.T. RAY VP of Talent at High Alpha “100% — THE KEY TO SUCCESS IS A SALES LEADER WHO REALLY TRUSTS YOU.”
  14. 14. “YOU CAN’T KILL CREATIVITY OR AMBITION. IF YOU DO, YOU PROBABLY HIRED THE WRONG PEOPLE TO START WITH.” YOAV SHAPIRA Engineering Manager at Facebook CRAIG DANIEL VP of Product at join.me
  15. 15. DOUG BEWSHER CEO of Leadspace “VISION IS WHAT SEPARATES BRILLIANT ENTREPRENEUR CEOS FROM OTHERS.”
  16. 16. MELANIE ZIEGLER Founder & CEO of VPE Forum “IF IT’S NOT ABOUT INCREASING THE REVENUE, ACHIEVING HIGH CUSTOMER SATISFACTION & GROWING THE BUSINESS, THEN WHY TRACK IT?”
  17. 17. WANT MORE ADVICE ON SCALING YOUR BUSINESS? Get the complete book to learn from CEOs who’ve done it before. DOWNLOAD BUILD

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