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Deliver7_CreationBasicContents

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Deliver7_CreationBasicContents

  1. 1. Open City Portal Delta Nigeria, November 2008 Group Discussion Step 7: Creation of Basic Contents
  2. 2. Contents You are now requested to choose one category of municipal service, such as "Citizens' Registration" and create content for Basic Facts Forum, Contact Forum and E-Community Forum. 1. Basic Facts forum 2. Contact forum 3. E-Community forum
  3. 4. 1. Basic Facts forum <ul><li>Plan the information that will be provided in this category of the Citizen Registration section. </li></ul><ul><li>What kind of services the city government is providing? </li></ul><ul><li>Applying and obtaining the Identity card </li></ul><ul><li>Applying and obtaining the Passport </li></ul><ul><li>… </li></ul><ul><li>Who is eligible for such services? </li></ul><ul><li>Explain who can apply for the Identity Card, Passport, etc. Detail in which cases it is mandatory. </li></ul><ul><li>How to access to such services? </li></ul><ul><li>Explain what documentation is necessary to apply to each service, how much does it cost, how to pay it out… </li></ul><ul><li>What are the policies and procedures relating to the services? </li></ul><ul><li>How often to renew the Identity Card, how much does it cost, how is the procedure to do it…. </li></ul>
  4. 5. Example: Information about Identity card (ID) 1. Basic Facts forum Any person older than 14 years old must apply to obtain his or her Identity Card. Since the person under 18 years old is considered a minor, any one of the parents or the legal tutor must go with the person interested in obtaining the Identity Card. <ul><ul><li>- Documentation required </li></ul></ul><ul><ul><ul><ul><li>Completed aplication form; mention where to obtain this form (it should be posted on the portal where the citizens cand download it. </li></ul></ul></ul></ul><ul><ul><ul><ul><li>2 passport sized photograph (*) </li></ul></ul></ul></ul><ul><ul><ul><ul><li>- Fee </li></ul></ul></ul></ul><ul><ul><ul><ul><li>X NGNs </li></ul></ul></ul></ul><ul><ul><ul><ul><li>How to pay it out </li></ul></ul></ul></ul><ul><ul><ul><ul><li>- Any other relevant information </li></ul></ul></ul></ul><ul><ul><li>ID creation </li></ul></ul>(*) Passport photographs must be taken with light enough. The person must not wear sun glasses, a headscarf, a wig or any other accessory that could make difficult to recognize his or her face.
  5. 6. Example: Information about Identity card (ID) 1. Basic Facts forum <ul><ul><li>Replacement of lost ID </li></ul></ul><ul><ul><li>The ID last for X years. After this time, it must be renewed. </li></ul></ul><ul><ul><li>The Documentation required is the same as for the firs ID plus the police report confirming loss of ID. </li></ul></ul><ul><ul><li>The Fee for it is X NGNs and it can be paid in the same way as in case of first ID. </li></ul></ul><ul><ul><li>ID Renewal </li></ul></ul><ul><ul><li>The ID last for X years. After this time, it must be renewed. </li></ul></ul><ul><ul><li>The Documentation required is the same as for the firs ID plus the old one. </li></ul></ul><ul><ul><li>The Fee for it is X NGNs and it can be paid in the same way as in case of first ID. </li></ul></ul><ul><ul><li>Other proceedings </li></ul></ul>Any other proceeding related to the Identity Card…
  6. 7. 2. Contacts forum Firstly discuss the information you will request the organizations to publish about themselves. Secondly, elaborate a list of the organizations that will be contacted to include their information. <ul><li>Citizens registration division </li></ul><ul><li>Resident Registry unit </li></ul><ul><li>… </li></ul><ul><li>Photographic studio </li></ul><ul><li>… </li></ul><ul><li>Name of the institution </li></ul><ul><li>Placement </li></ul><ul><li>Name, telephone, fax and email of the contact person </li></ul><ul><li>Working hours </li></ul><ul><li>… </li></ul>
  7. 8. 3. E-Community forum Make a list of possible threats of discussion for the citizens. Remember is is necessary the users find interesting the subjects so that they will be encouraged to participate on the discussions. <ul><li>Denounce dangerous points of the city </li></ul><ul><li>Propose people who deserves a reward for his or her professional career or other achievements </li></ul><ul><li>… </li></ul>

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