Open Channels Group Lunch and Learn - Beyond The Meeting

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Open Channels Group Lunch and Learn - Beyond The Meeting

  1. 1. Beyond the Meeting<br />OCG Lunch & Learn<br />August 5, 2011<br />@OpenChannelsPR #OCGLunchnLearn<br />Presenters: Malizy Scruggs and Kimberly Sims <br />
  2. 2. YOU WILL LEARN<br /><ul><li>Components of a public participation strategy
  3. 3. Difference between compliance and community building
  4. 4. Establishing common ground
  5. 5. One-way vs Two-way communication
  6. 6. Types of low technology and high technology options</li></li></ul><li>Standard texting rates only (worst case US $0.20)<br />We have no access to your phone number<br />Capitalization doesn’t matter, but spaces and spelling do<br />TIPS<br />How To Vote via Texting<br />EXAMPLE<br />
  7. 7. How To Vote via Poll4.com<br />EXAMPLE<br />Capitalization doesn’t matter, but spaces and spelling do<br />TIP<br />
  8. 8. How To Vote via Twitter<br />EXAMPLE<br />Capitalization doesn’t matter, but spaces and spelling do<br />Since @poll is the first word, your followers will not receive this tweet<br />TIPS<br />
  9. 9. What is P2?<br />Any process that involves the public in problem solving or decision making and uses public input to make decisions.<br />--International Association of Public Participation<br />
  10. 10. “Rather than asking people always to come to our meetings, we need to go out to find out what are their issues, how to align with their goals, instead of asking them always to align with our goals. We need to be there to listen rather than inform and tell, we need to be more participants.”<br />Source: Moving Public Participation beyond Compliance: Uncommon Approaches to Finding<br />Common Ground by Kirsten M. Leong, John F. Forester, and Daniel J.Decker<br />
  11. 11. P2 Strategy <br />
  12. 12. P2 Strategy <br />
  13. 13. Stakeholder Analysis<br />By impact or interest in the project<br />
  14. 14. Stakeholder Analysis<br />By sector <br />
  15. 15. Stakeholder Analysis<br />By geographic location<br />
  16. 16. Stakeholder Analysis<br />Neutral<br />By allies/opponents<br />
  17. 17. P2 Strategy<br />
  18. 18. Techniques/Methods<br />
  19. 19. P2 Strategy <br />
  20. 20. LEVELS OF PARTICIPATION<br />
  21. 21. <ul><li>One-way Communication Techniques
  22. 22. Collateral materials
  23. 23. Informational websites
  24. 24. Open houses
  25. 25. Press releases
  26. 26. PSAs
  27. 27. Quick response (QR) codes </li></ul>Inform<br />
  28. 28. Chicago Department of Transportation - Pedestrian Bridge Plan <br />One-way communication<br />Low tech<br />Series of meetings <br />Dedicated Flickr<br />Website<br />
  29. 29. <ul><li>Two-way Communication Techniques
  30. 30. Public input
  31. 31. Public meeting or hearing
  32. 32. Comment cards
  33. 33. Surveys</li></ul>consult<br />
  34. 34. <ul><li>Two-way Communication Techniques
  35. 35. Workshops
  36. 36. Charettes</li></ul>involve<br />
  37. 37. COLLABORATE<br /><ul><li>Two-way Communication Techniques
  38. 38. World Café
  39. 39. Focused Conversations
  40. 40. Citizen Advisory Groups</li></ul>Photo courtesy of World Café - Europe<br />
  41. 41. <ul><li>Two-way Communication Techniques
  42. 42. Citizen Juries
  43. 43. Crowdsourcing
  44. 44. Ballot voting</li></ul>EMPOWER<br />
  45. 45. Utah Transit Authority – Next Stop Design<br /><ul><li>Crowdsourcing
  46. 46. Two-way communication
  47. 47. High Tech + Low Tech
  48. 48. Stakeholder registration/opt in</li></li></ul><li><ul><li>Why are we here?
  49. 49. Understand community expectations
  50. 50. State what can be expected from the P2 Process
  51. 51. Cardstorming</li></ul>Common Ground<br />
  52. 52. <ul><li>Meet people where they are
  53. 53. Match technology with sophistication of audience
  54. 54. Low technology and high technology examples
  55. 55. Audience response systems
  56. 56. Webcasts
  57. 57. Interactive visioning sessions</li></ul>Go Go Gadget <br />
  58. 58. <ul><li>What goes into an effective P2 strategy
  59. 59. Difference between compliance and community building
  60. 60. How to identify stakeholder expectations
  61. 61. Distinguish between one-way and two-way communication techniques
  62. 62. How to match to technology to the stakeholder</li></ul>RECAP<br />

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