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e-mail marketing
                         julián m. drault




                            @jdrault




Monday, May 2, 2011
1a1   ESP




                      1aN
Monday, May 2, 2011
3   inf. dedicada




Monday, May 2, 2011
Monday, May 2, 2011
Monday, May 2, 2011
Monday, May 2, 2011
Martín   los Martes tenemos la
                                                     agenda vacía


                      Mails                      ofrezcamos un 25% de
                                                 descuento por el baño


                              Marcela   Diego    Marcos




Monday, May 2, 2011
Todos los Martes del
                      mes te damos un 25%
                      de descuento en el
                      baño de tu mascota !!!




Monday, May 2, 2011
Julián M. Drault

                              Martín




                      •   Nombre ?
                      •   Apellido ?
                      •   Nombre Mascota ?
                      •   Ultimo baño / corte?
                      •   Dirección ?
                      •   Casa / Depto ?
                      •   Atendido por ?
                      •   Tipo de corte ?
emBlue




ePEXO


Monday, May 2, 2011
Nombre   Apellido   Mascota   Nacimien   Ultimo   Domicilio   Casa /   Atendido   Tipo de   Foto
                                           to         Baño                 Depto    x          corte
emBlue




Monday, May 2, 2011
Jorge,

                                            Quería avisarte que éste y todos los Martes
                                            del mes vas a poder traer a Daisy a darse un
                                            baño y corte americano con un 25% de
                                            descuento.
                      De: Marcela - de Pluto Coiffeur
                                         Si estás interesado, confirmame al 4141.4141
                      Subject: Jorge, tenemos tu regalo perfecto para Daisy
                                            o a mi mail así arreglo con Marcos que lo pase
                                            a buscar por tu depto de Rivadavia 881 a la
                                            hora que dispongas.

                                            Sds. y un beso para Daisy.


                                            Marcela
                                            Pluto Coiffeur
emBlue




Monday, May 2, 2011
Monday, May 2, 2011
Monday, May 2, 2011
3   inf. dedicada


Monday, May 2, 2011
e-mail marketing
                      para todo tamaño de empresa

                      ?   grandes     vs pequeñas ?
                           • Metodología
                           • RRHH dedicado (tiempo)
                           • CRM / ERP / BI / Aplicación a media
                           • Core business
                           •$

                               independiente del tamaño




Monday, May 2, 2011
•Armado de contenido
                      •Base de Datos
                      •Políticas de actualización
                      •Análisis de Resultado
                      •Depuración BBDD
                      •Estrategia y Planificación
                      •Desarrollo de landings
                      •Campaña integral (+1 mail)
                      •etc




Monday, May 2, 2011
Pilares del delivery.

                      Qué puedo hacer para llegar al INBOX
                       y que mis clientes lean mis mails?




Monday, May 2, 2011
•   Double opt-in
                • La Base            (BBDD)   •   Actualizada
                                              •   Balanceo imgs-texto
                                                  Segmentada
                • La Pieza                    •   FREE / SEX / GRATIS
                                              •
                • El Contenido
                                                  Relevancia / interés
                                                  Uso de ALTS
                                              •   ASUNTO sin
                                                  Call to action TILDES

                • El Servicio                 •
                                              •
                                                  ASUNTO sin *&^%#!
                                                  FROM sin números
                • Periodicidad / Frecuencia   •   W3C compliant
                • Tamaño base                 •   CAN-SPAM compliant
                • etc.
                                              •   CSS inline
                                              •   TESTAR !!!!!!!




Monday, May 2, 2011
la fórmula es igual para todos ...


               segmentación                   relevancia               conversión
                                                contenido;
                  conocer al cliente                                          $
                                           darle lo que espera


                          • le pregunto (formulario de inscripción / actualización)
                          • analizo su propio comportamiento (lectura, click, viral)
                          • aprendo del comportamiento de terceros




Monday, May 2, 2011
CAN-SPAM

                      •   Mecanismo de desuscripción
                      •   Contenido (asunto y cuerpo)
                      •   Dirección física legítima
                      •   NO cuentas “from” falsificadas




Monday, May 2, 2011
REPUTACION DE MARCA
                         un nuevo factor ...

                      • Sitio Web
                      • Posicionamiento en Buscadores (SEO)
                      • Campañas pagas en Buscadores (SEM)
                      • Presencia en redes sociales (Twitter / Fbook)
                      • Blogging




Monday, May 2, 2011
Mitos y realidades

              •   Existe un bati-fono para contactar ISPs (Blacklist)
              •   Autenticación del email = INBOX
              •   Lista de palabras mágicas (free, sex) => reputación
              •   Cumplir con CAN-SPAM = no es SPAM
              •   Cai en Blacklist = delivery es cero
              •   El ESP es RESPONSABLE de performance => socio




Monday, May 2, 2011
Monday, May 2, 2011
Monday, May 2, 2011
Esto es SPAM




             embluemail.com
                              Listas negras               HTML

                              Norma CAN-SPAM            SPAM traps




Monday, May 2, 2011
reputación y testing
emBlue




Monday, May 2, 2011
emBlue




Monday, May 2, 2011
+




Monday, May 2, 2011
Monday, May 2, 2011
Monday, May 2, 2011
Monday, May 2, 2011
Monday, May 2, 2011
Monday, May 2, 2011
Monday, May 2, 2011
Monday, May 2, 2011
El tamaño NO IMPORTA
emBlue




Monday, May 2, 2011
GRACIAS ...
                            :)


                      julián m. drault




Monday, May 2, 2011

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eMail Marketing - Julian Drault

  • 1. e-mail marketing julián m. drault @jdrault Monday, May 2, 2011
  • 2. 1a1 ESP 1aN Monday, May 2, 2011
  • 3. 3 inf. dedicada Monday, May 2, 2011
  • 7. Martín los Martes tenemos la agenda vacía Mails ofrezcamos un 25% de descuento por el baño Marcela Diego Marcos Monday, May 2, 2011
  • 8. Todos los Martes del mes te damos un 25% de descuento en el baño de tu mascota !!! Monday, May 2, 2011
  • 9. Julián M. Drault Martín • Nombre ? • Apellido ? • Nombre Mascota ? • Ultimo baño / corte? • Dirección ? • Casa / Depto ? • Atendido por ? • Tipo de corte ? emBlue ePEXO Monday, May 2, 2011
  • 10. Nombre Apellido Mascota Nacimien Ultimo Domicilio Casa / Atendido Tipo de Foto to Baño Depto x corte emBlue Monday, May 2, 2011
  • 11. Jorge, Quería avisarte que éste y todos los Martes del mes vas a poder traer a Daisy a darse un baño y corte americano con un 25% de descuento. De: Marcela - de Pluto Coiffeur Si estás interesado, confirmame al 4141.4141 Subject: Jorge, tenemos tu regalo perfecto para Daisy o a mi mail así arreglo con Marcos que lo pase a buscar por tu depto de Rivadavia 881 a la hora que dispongas. Sds. y un beso para Daisy. Marcela Pluto Coiffeur emBlue Monday, May 2, 2011
  • 14. 3 inf. dedicada Monday, May 2, 2011
  • 15. e-mail marketing para todo tamaño de empresa ? grandes vs pequeñas ? • Metodología • RRHH dedicado (tiempo) • CRM / ERP / BI / Aplicación a media • Core business •$ independiente del tamaño Monday, May 2, 2011
  • 16. •Armado de contenido •Base de Datos •Políticas de actualización •Análisis de Resultado •Depuración BBDD •Estrategia y Planificación •Desarrollo de landings •Campaña integral (+1 mail) •etc Monday, May 2, 2011
  • 17. Pilares del delivery. Qué puedo hacer para llegar al INBOX y que mis clientes lean mis mails? Monday, May 2, 2011
  • 18. Double opt-in • La Base (BBDD) • Actualizada • Balanceo imgs-texto Segmentada • La Pieza • FREE / SEX / GRATIS • • El Contenido Relevancia / interés Uso de ALTS • ASUNTO sin Call to action TILDES • El Servicio • • ASUNTO sin *&^%#! FROM sin números • Periodicidad / Frecuencia • W3C compliant • Tamaño base • CAN-SPAM compliant • etc. • CSS inline • TESTAR !!!!!!! Monday, May 2, 2011
  • 19. la fórmula es igual para todos ... segmentación relevancia conversión contenido; conocer al cliente $ darle lo que espera • le pregunto (formulario de inscripción / actualización) • analizo su propio comportamiento (lectura, click, viral) • aprendo del comportamiento de terceros Monday, May 2, 2011
  • 20. CAN-SPAM • Mecanismo de desuscripción • Contenido (asunto y cuerpo) • Dirección física legítima • NO cuentas “from” falsificadas Monday, May 2, 2011
  • 21. REPUTACION DE MARCA un nuevo factor ... • Sitio Web • Posicionamiento en Buscadores (SEO) • Campañas pagas en Buscadores (SEM) • Presencia en redes sociales (Twitter / Fbook) • Blogging Monday, May 2, 2011
  • 22. Mitos y realidades • Existe un bati-fono para contactar ISPs (Blacklist) • Autenticación del email = INBOX • Lista de palabras mágicas (free, sex) => reputación • Cumplir con CAN-SPAM = no es SPAM • Cai en Blacklist = delivery es cero • El ESP es RESPONSABLE de performance => socio Monday, May 2, 2011
  • 25. Esto es SPAM embluemail.com Listas negras HTML Norma CAN-SPAM SPAM traps Monday, May 2, 2011
  • 36. El tamaño NO IMPORTA emBlue Monday, May 2, 2011
  • 37. GRACIAS ... :) julián m. drault Monday, May 2, 2011