Case Study: Thermo fisher


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Case Study: Thermo fisher

  1. 1. Case Study Thermo Fisher Moves Labs to the CloudCase Study Highlights “We asked them a lot of questions to gauge what their level of expertise was, and the responses we received strongly indicated• Thermo Scientific LIMS-on- Demand is a Software-as-a- that OpSource had the requisite experience we needed from a Service (SaaS) enterprise-class cloud hosting provider. We eventually went with them because Laboratory Information our assessment showed they had a superior mix of solid managed Management System (LIMS) service and cost control.” that allows organizations of Seamus Mac Conaonaigh all sizes to leverage the benefits Director of Technology, Thermo Fisher of its industry-leading LIMS Scientific, Informatics solution without the time and cost typically associated Thermo Fisher Scientific Leads the Way with LIMS with on-premise software Thermo Fisher Scientific is the world leader in serving science, providing installation. analytical instruments, equipment, reagents and consumables, software and services for research, analysis, discovery, and diagnostics.• Challenge: Lower the Total Cost With annual sales of nearly $11 billion, Thermo Fisher Scientific has of Ownership (TCO) of LIMS, approximately 37,000 employees and serves more than 350,000 clients in while minimizing management pharmaceutical and biotech companies, hospitals and clinical diagnostic responsibilities associated with labs, universities, research institutions and government agencies, as well a hosted solution. as environmental, industrial quality and process control settings.• Solution: Offer the industry’s most popular laboratory Thermo Fisher’s Informatics division specializes in Laboratory Information information management Management Systems (LIMS), software applications used in laboratories system on a SaaS basis. for the management of samples, lab users, instruments, standards, and other laboratory functions such as workflow automation and report• OpSource was selected as the generation. Laboratories use LIMS to automate the management of cloud hosting provider based samples, integrate with laboratory instrumentation, and print barcodes on pricing, management that can be scanned at the end of the analysis with results loaded capability, and depth of into LIMS. The system can check the completed results, automatically technical expertise. validating those that comply with specifications and reporting out-of-spec results.© 2011 OpSource, Inc. All rights reserved.
  2. 2. THERMO FISHER MOVES LABS TO THE CLOUD With more than 1,500 systems sold labs don’t have their own IT staff. to date, and a 35 percent share They must depend on central IT, of the market in the life science which isn’t always responsive. and biotech sectors, Thermo Fisher’s Informatics solutions help The Informatics division at scientists, engineers, researchers, Thermo Fisher decided that and business leaders make offering LIMS using a Software- informed decisions more effectively as-a-Service (SaaS) hosted and efficiently, ensure the quality model could benefit CROs and and consistency of their data, and academic institutions, as well as eliminate costly time, labor, and any organization that needed a errors that are often introduced in LIMS but didn’t want the hassle the manual transfer of data. and expense of deploying and managing an on-premise software“For the type of architecture Challenge: Lowering TCO installation themselves.that we needed for this client of LIMSbase, we believed OpSource A LIMS can operate as a standalone Solutionwas a perfect fit.” system or can be integrated with The Informatics division initially other systems, such as Enterprise considered managing the LIMSSeamus Mac Conaonaigh Resource Programs (ERPs). In either SaaS infrastructure within ThermoDirector of Technology, Thermo Fisher,Informatics environment, the LIMS system Fisher’s existing IT environment. requires significant resources After careful consideration, to deploy and manage. This however, it just didn’t make good may not be an issue for larger business sense. “That’s not the organizations with ample IT business we want to be in,” says resources; however, Thermo Fisher Seamus Mac Conaonaigh, Director recognized that other firms are of Technology for the Informatics less able to absorb those costs. group at Thermo Fisher. An Among them, contract research evaluation team decided instead organizations (CROs) and contract to rely on a managed hosting manufacturing organizations provider to both host and (CMOs) that perform testing under manage it. contract for larger firms, such as pharma, environmental and other Requirements for the provider industries. CROs typically operate were straightforward. Cost was with a small core staff to do the of the utmost importance. Also testing, which may last several critical was the expertise and months or less. They often can’t experience of the provider’s team afford to have a datacenter and to effectively and reliably manage full-time IT staff. the solution. And there was one other requirement: the solution Another client segment often had to address client concern for struggling with the complexities of data security and FDA compliance LIMS management are academic with 21 CFR Part 11, regarding institutions, which may need a electronic records and signatures. LIMS only occasionally. University The solution had to be a closed© 2011 OpSource, Inc. All rights reserved.
  3. 3. THERMO FISHER MOVES LABS TO THE CLOUD system. At no point could there Impact: Cost-effective Solution be client data sharing the same Interest in Thermo Scientific machine with another LIMS-on-Demand has been very client’s data. positive since it was introduced in early 2010. More and more Thermo Fisher sent questionnaires organizations are seeing the to a variety of cloud providers, advantage of a cloud-based from small to large, including LIMS solution. The SaaS model IBM, and also interviewed staff significantly reduces capital members. OpSource was a late investment requirements and addition to the evaluation also allows organizations to more process. “We asked them a easily and cost-effectively adapt lot of questions, and some we technology as their needs change. already knew the answers to,” Organizations like CROs and says Mac Conaonaigh. “We academic institutions can quickly wanted to gauge what their scale up for a period of time level of expertise was, and the and then scale down when they responses we received strongly complete a project. indicated that OpSource had the requisite experience we needed While CROs and universities from a cloud hosting provider. are the early adopters, Mac We eventually went with them Conaonaigh expects larger because our assessment showed organizations to begin to they had a superior mix of solid implement LIMS-on-Demand once managed service and they become comfortable with cost control.” hosting their data in the cloud. OpSource also met the As the Director of Technology for requirements for non-multi- Informatics, Mac Conaonaigh’s tenancy. “For the type of responsibility is to work on his architecture that we needed, division’s technology strategy for this client base we believed as a business and manage the OpSource was a perfect fit,” says relationships with technology Mac Conaonaigh.” partners, including Oracle and Microsoft. OpSource enables him Since it began managing Thermo to proactively focus on strategy Scientific SaaS LIMS infrastructure, and not the day-to-day issues OpSource has demonstrated its of managing the cloud. “That’s capabilities and commitment to ultimately why we went with support many times. OpSource,” says Mac Conaonaigh.© 2011 OpSource, Inc. All rights reserved.
  4. 4. THERMO FISHER MOVES LABS TO THE CLOUD About Thermo Fisher Scientific Thermo Fisher Scientific (NYSE: TMO) is the world leader in serving science. The company enables its clients to make the world healthier, cleaner and safer by providing analytical instruments, equipment, reagents and consumables, software and services for research, analysis, discovery and diagnostics. For more information about Thermo Fisher Informatics capabilities, please visit informatics or About OpSource Founded in 2002, OpSource provides cloud and managed hosting solutions that enable businesses to accelerate growth and scale operations while controlling costs and reducing IT infrastructure support risks. Headquartered in Santa Clara, with operations in California, Virginia, the UK, Ireland, and India, more than 600 enterprises, service providers and Software-as-a-Service ISVs rely on OpSource’s expertise, experience and cloud automation technology to operate high-availability, business-critical hosting environments. OpSource is a Dimension Data company. Corporate Headquarters 5201 Great America Parkway, Suite 120, Santa Clara, CA 95054, 1-800-664-9973 (USA) +353 1 661 9979 (EMEA),© 2011 OpSource, Inc. All rights reserved.