Fine collection and the provincial offences act oemc 2012

944 views

Published on

0 Comments
0 Likes
Statistics
Notes
  • Be the first to comment

  • Be the first to like this

No Downloads
Views
Total views
944
On SlideShare
0
From Embeds
0
Number of Embeds
1
Actions
Shares
0
Downloads
5
Comments
0
Likes
0
Embeds 0
No embeds

No notes for slide

Fine collection and the provincial offences act oemc 2012

  1. 1. FINE COLLECTION and the PROVINCIAL OFFENCES ACT Presented By:Linda Lafontaine: County of Northumberland Ross I. Rae: County of Hastings
  2. 2. Provincial Offences Fine Collection• Overview• POA Administration• Court Remedies• Topical Issues / Wish list• Northumberland’s POA History• How to increase Revenue / decrease collection costs• Exceptional Customer Service• Q&A’s
  3. 3. Provincial Offences• Where we came from• Our Partners• Responsibilities of Service Provided
  4. 4. Provincial Offences Fun with numbersThe details…• Total outstanding tickets• Yearly receivables• Total outstanding receivables
  5. 5. Provincial Offences25000 ANNUAL TICKETS ISSUED2000015000 2007 2008 2009 201010000 20115000 0 year
  6. 6. Provincial Offences ANNUAL REVENUE3000000 2,516,00025000002000000 1,804,000 2007 20081500000 2009 2010 20111000000500000 0 Year
  7. 7. Provincial Offences OUTSTANDING TICKETS250002000015000 Yearly Receivables Difference100005000 0 2007 2008 2009 2010 2011
  8. 8. $10,700,000 $4,700,000 $5,700,000 $6,700,000 $8,700,000 $9,700,000 $7,700,000 Jan Mar May July Sept Nov Jan Mar May July Sept Nov Jan Mar May July Sept Nov Jan Mar May July Sept Nov Jan Mar May July Sept Nov Jan Mar May July Provincial Offences Sept Nov Jan Mar May July Sept Nov Jan Mar May GROWTH IN POA DEFAULTED RECEIVABLES July Sept Nov Jan Mar May July Sept2003 2004 2005 2006 2007 2008 2009 2010 2011 Nov
  9. 9. Provincial Offences Collection of POA Accounts Show me the Money!• Legislative framework• Ministry of the Attorney General – MOU
  10. 10. Provincial Offences Outstanding Accounts• Introduction to Collections• Collection Process
  11. 11. Provincial Offences• Legal Remedies –WRITS –GARNISHMENTS –EXAMINATIONS• 3rd Party Agencies
  12. 12. Provincial Offences New Tools• Tax Rolling• Municipal Act fees• Recent Ontario Budget - being able to attach refunds from Income tax etc.• Refusing to issue or renew vehicle registration for unpaid fines. Province to consult with stakeholders.• How you help
  13. 13. WISH LIST• ICON• MTO• Enhanced Tax Rolling• Build better Partnerships• How you help
  14. 14. Provincial Offences Act Northumberland County’s POA History2000 - Northumberland County inherits approximately $3million dollars in accounts receivable from the Provincialgovernment2009 - Receivable doubles to just over $6 million dollars2010 - Collection Specialist is hired to “manage thecollection process” 14
  15. 15. Provincial Offences Act NORTHUMBERLAND COUNTY POA COLLECTION REVENUE 2010 $378,427.00 2011 $501,220.00 2012 $442,528.00PROJECTED REVENUE 2012 $600,000.00 15
  16. 16. Fine Collections and the Provincial Offences ActARE YOU LOSING MONEY ON PARKING TICKETS??? 16
  17. 17. Provincial Offences ActLOST REVENUE FLOATING IN SPACE?? RICO 9020 17
  18. 18. Provincial Offences ActCONNECTING OLD CASES TO NEW CASES 1992 SAME DRIVER 2012 18
  19. 19. Provincial Offences Act BENEFITS OF DATA SCRUBBINGREDUCE COST IN POSTAGE, PAPER, AND STAFF TIME 19
  20. 20. Provincial Offences ActMANAGING 3RD PARTY COLLECTION AGENCIES MONITORING 3RD PARTYAGENCIES COLLECTING COMMISSIONS THE 5 DAY RULE 20
  21. 21. Provincial Offences ActEXCEPTIONAL CUSTOMER SERVICEBE THE PERSON / COUNTY THEY WANT TO PAY FIRST!!GOOD AND FAIR QUESTIONING TO DETERMINE BESTREPAYMENT PLAN OFFER ADDITIONAL ASSISTANCE FOLLOW-UP ON THEIR PROMISE TO PAY 21
  22. 22. Questions & Answers Contact Information:Ross I. Rae Linda LafontaineCounty of Hastings County of Northumberlandraer@hastingscounty.com lafontainel@northumberlandcounty.ca1-800-510-3306 ext 3129 1-800-372-3329 ext 2333

×