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<ul><li>Ebay/Amazon Complete Store Outsourcing Services </li></ul>
Objectives of this Presentation <ul><li>Who are we? </li></ul><ul><li>What we believe? </li></ul><ul><li>What we do? </li>...
Who are we? We are a team of A team of Virtual Assistants Experienced in managing Ebay/Amazon Stores Right from Product Id...
What we believe? <ul><li>Long term business relationships </li></ul><ul><li>Reduce costs and worries </li></ul><ul><li>Qua...
What we do? <ul><li>Reliable and quality services at an affordable budget,  </li></ul><ul><li>for your </li></ul><ul><li>A...
How we work? <ul><li>Single service or  bundle of services  for cost savings </li></ul><ul><li>One point of contact </li><...
Our Client Outsourcing manager Internet research Expert, Social Media expert, MS office expert, Blogger, Web designer <ul>...
What we can do for your store? Sending Invoice Promote Store & Listings Find Supplier & Inventory management Customer Serv...
Services we offer <ul><li>We categorize our customized services in to three, as per your needs. </li></ul><ul><li>Internet...
Internet Research – eBay & Amazon 1. New product Ideas? 2. Right Suppliers ? 4. Right Pricing Strategy ? 3. Who are your c...
Promoting your store and listings Be Present Always! <ul><li>We Promote your store on  </li></ul><ul><li>Social Media Site...
Inventory Management Supplier OBVA  Assistant  Client <ul><li>We keep track of your  products in Stock. </li></ul><ul><li>...
Order Management Speeding up your shipping Sending out correct invoices on time Effective Customer Service Efficient  hand...
Managing Customer Relations <ul><li>Timely responses to customers’ queries </li></ul><ul><li>Taking care of replacements a...
Feedback and Dispute Management <ul><li>We help you to handle the disputes. </li></ul><ul><li>We take the appropriate step...
Documentation and Reporting Detailed  FAQ section Customized return  Policies Replacements / Refunds Tracking Generating M...
Customized solutions and services <ul><li>We deliver services: </li></ul><ul><li>That you need </li></ul><ul><li>When you ...
Working Model <ul><li>Retainer Packages </li></ul><ul><li>10hrs/week </li></ul><ul><li>20hrs/week </li></ul><ul><li>40 hrs...
Lets get started! Step 1-  Email us [email_address] Step 2 –  Our Outsourcing Manager contacts you. We understand what you...
Thank you <ul><li>Contact us today to let us know how we can help! </li></ul><ul><li>Email-  [email_address] </li></ul>
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Ebay & Amazon Store Outsourcing Services

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Ebay & Amazon Store Outsourcing Services

  1. 1. <ul><li>Ebay/Amazon Complete Store Outsourcing Services </li></ul>
  2. 2. Objectives of this Presentation <ul><li>Who are we? </li></ul><ul><li>What we believe? </li></ul><ul><li>What we do? </li></ul><ul><li>How we work? </li></ul><ul><li>What we can do for your store? </li></ul><ul><li>Services we offer </li></ul><ul><li>- Internet Research </li></ul><ul><li>- Promoting your store and listings </li></ul><ul><li>- Order and inventory management </li></ul><ul><li>- Customer Service </li></ul><ul><li>- Feedback and dispute management </li></ul><ul><li>- Documentation and reporting </li></ul><ul><li>Working Model </li></ul><ul><li>Thank you! </li></ul>
  3. 3. Who are we? We are a team of A team of Virtual Assistants Experienced in managing Ebay/Amazon Stores Right from Product Idea to Feedback Management And we love to keep OUR and YOUR Customers Happy
  4. 4. What we believe? <ul><li>Long term business relationships </li></ul><ul><li>Reduce costs and worries </li></ul><ul><li>Quality over Quantity </li></ul><ul><li>Timely Service Delivery </li></ul><ul><li>Reliable Services </li></ul><ul><li>Adding value to our clients’ business </li></ul><ul><li>Flexible Service </li></ul><ul><li>Integrity </li></ul>We don’t work for your competitor stores in same product
  5. 5. What we do? <ul><li>Reliable and quality services at an affordable budget, </li></ul><ul><li>for your </li></ul><ul><li>Amazon Online Stores </li></ul><ul><li>EBay Online Stores </li></ul><ul><li>Services can be full time, part time and project based </li></ul><ul><li>Choose the type of services </li></ul><ul><li>Pay only for what you have used </li></ul>
  6. 6. How we work? <ul><li>Single service or bundle of services for cost savings </li></ul><ul><li>One point of contact </li></ul><ul><li>Always contactable </li></ul><ul><li>Feedback based approach </li></ul><ul><li>Regular reporting </li></ul><ul><li>You only pay for what you use </li></ul><ul><li>Flexible reporting structure </li></ul><ul><li>Back up Virtual Assistant at no extra cost </li></ul>
  7. 7. Our Client Outsourcing manager Internet research Expert, Social Media expert, MS office expert, Blogger, Web designer <ul><li>Training </li></ul><ul><li>Updates </li></ul><ul><li>Reporting </li></ul><ul><li>Feedback </li></ul>
  8. 8. What we can do for your store? Sending Invoice Promote Store & Listings Find Supplier & Inventory management Customer Service & Feedback Management 0nline Market Research Remote Shipping
  9. 9. Services we offer <ul><li>We categorize our customized services in to three, as per your needs. </li></ul><ul><li>Internet Research </li></ul><ul><li>Promoting your store and listings </li></ul><ul><li>Order and inventory management </li></ul><ul><li>Customer Service </li></ul><ul><li>Feedback and dispute management </li></ul><ul><li>Documentation and reporting </li></ul>
  10. 10. Internet Research – eBay & Amazon 1. New product Ideas? 2. Right Suppliers ? 4. Right Pricing Strategy ? 3. Who are your competitors? What are they doing? Our Internet Research Experts are great at finding all ANSWERS for you!
  11. 11. Promoting your store and listings Be Present Always! <ul><li>We Promote your store on </li></ul><ul><li>Social Media Sites </li></ul><ul><li>We take care of your </li></ul><ul><li>website and Blog </li></ul><ul><li>We optimize your listings </li></ul><ul><li>and titles for SEO </li></ul>
  12. 12. Inventory Management Supplier OBVA Assistant Client <ul><li>We keep track of your products in Stock. </li></ul><ul><li>We generate daily reports on stock in hand. </li></ul><ul><li>We take care of placing orders based on the product stock. </li></ul><ul><li>We Follow up with your supplier for the defective items’ returns and replacements. </li></ul>Defective Returns Getting Replacements Daily reports on stock in hand
  13. 13. Order Management Speeding up your shipping Sending out correct invoices on time Effective Customer Service Efficient handling of Feedbacks and Disputes OBVA Team
  14. 14. Managing Customer Relations <ul><li>Timely responses to customers’ queries </li></ul><ul><li>Taking care of replacements and refunds for customers </li></ul><ul><li>Generating reports on replacements and refunds. </li></ul><ul><li>Following up the negative feedbacks and getting it removed. </li></ul>OBVA Assistants helps you in establishing a very good relationship with your customers
  15. 15. Feedback and Dispute Management <ul><li>We help you to handle the disputes. </li></ul><ul><li>We take the appropriate steps to get it resolved </li></ul>I’m totally fed up of this purchase How to convince the unhappy customer? Efficient OBVA Assistant Your problem.. Our problem . . Distressed Customer turned Happy We value your Business!! We Manage your Feedback and Disputes, effectively
  16. 16. Documentation and Reporting Detailed FAQ section Customized return Policies Replacements / Refunds Tracking Generating Monthly Reports <ul><li>We help you in writing detailed FAQ section </li></ul><ul><li>We customize your return policies </li></ul><ul><li>We keep track of replacements and refunds </li></ul><ul><li>We generate monthly reports based on your sales and performance. </li></ul>
  17. 17. Customized solutions and services <ul><li>We deliver services: </li></ul><ul><li>That you need </li></ul><ul><li>When you need </li></ul><ul><li>How you need </li></ul><ul><li>The way you need </li></ul><ul><li>You pay us only for hours we work </li></ul>
  18. 18. Working Model <ul><li>Retainer Packages </li></ul><ul><li>10hrs/week </li></ul><ul><li>20hrs/week </li></ul><ul><li>40 hrs/week </li></ul><ul><li>Or more </li></ul><ul><li>Project based outsourcing </li></ul><ul><li>Starting from 10 hr projects </li></ul><ul><li>You only pay for what you use </li></ul><ul><li>We roll over un-used hours for a month </li></ul>Try us today! We are risk free..
  19. 19. Lets get started! Step 1- Email us [email_address] Step 2 – Our Outsourcing Manager contacts you. We understand what you need. Step 3 – We start work!
  20. 20. Thank you <ul><li>Contact us today to let us know how we can help! </li></ul><ul><li>Email- [email_address] </li></ul>

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