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From our breakout session at the 2014 Legal Marketing Association Annual Conference
For relationship-based businesses like law firms, the connections that firms make with their clients – and the connections these clients have with each other – have a profound effect on the amount of ongoing business and new opportunities they’ll win. Throw in the internet, and specifically social media, and the influence that current clients hold over your business grows exponentially. Thanks to the ever-connected world we live in, it is now essential that law firms align their marketing and business development efforts along what we like to call The Relationship Cycle.
In this session, we John Simpson and Kalev Peekna discuss what this looks like from an interactive marketing perspective. They provide both in and out of industry examples of how businesses are reaching their clients at every point in their decision-making experience, establishing trust and creating advocates that help drive new business opportunities with current and prospective clients – as well as the tools they’re using to do so.
If you liked this session, be sure to check out A New Category – The Relationship-Based Business by Kalev Peekna: http://bit.ly/12SfGDz