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The power of back channelling

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Nic Laycock's presentation at OnlineEduca Berlin 2013 on the power of the backchannel to expand learning beyond events.

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The power of back channelling

  1. 1. THE POWER OF BACKCHANNELLING Expanding Learning Beyond the Event Nic Laycock and Ollie Gardener
  2. 2. To join the back-channel, use #oeb13 #bchannel to follow, interact and tell others about this presentation Our twitter handles: @alc47 @olliegardener
  3. 3. Backchannels • A way of extending learning beyond a live event. • Using technology, especially social media Kate Graham – Ascot Communications.com @kategraham Dave Kelly – Programme Director, eLearning Guild (USA) @lnddave
  4. 4. A SPACE AND A PLATFORM CREATED FOR Before - ENGAGEMENT • Backchannel enables attendees to connect and get to know one another. • Enables sharing that starts conversations which continue during the event. During - INVOLVEMENT • Attendees (and those following outside) share key learning points • Expand on learning by adding their own reflections and related resources After – SHARING AND SUPPORT • People share reflections, learning and application of new knowledge. • On-going communities created to support learning
  5. 5. BACK – CHANNELLING Extends the reach of a learning event • Within an organisation • Publicly – maybe globally Enables peer-peer learning • Sharing of understanding • Discussion • Sharing resources Speeds up learning rollout • Simultaneous reach many people Reduces learning costs Improves learning quality • Learner–centred – helps the learning culture • Favoured learning methodology • Allows wider expertise to be applied
  6. 6. THE CONFERENCE MODEL #tag Visual display • 2nd projector in the conference • Tweet boards in outside areas Designated “Official back-channellers” • Specific roles • Identified to the back-channel Curation of back-channel • Storify what happened – presentation and the chat • Publishing as a resource for others
  7. 7. POTENTIAL OUTCOMES Trending on Twitter. Create even greater exposure and involvement Development of new communities of practice or learning communities Development of a collaborative cyberspace for work • Maybe using collaboration software such as Wikis, blogs etc emerging from the back-channel • Sharing of resources • Sharing of learning • Capturing insight
  8. 8. EXTENDING THE CONCEPT Back-Channelling can be used to extend a learning event – physical or virtual Easiest example is a webinar • Use proprietary software containing a chat facility • Extend further with an additional channel for those not in the webinar Create a blog, discussion group or community for anyone engaged to post comments Curate and publish the event
  9. 9. TRICKS OF THE TRADE FOR THE BACK-CHANNELLER Use an app that automatically loads the #tag – tweetchat.com Prepare to set the context • Publish the #tag and the tags of the official tweeters • Obtain and publish – agenda, pictures, speaker bios • Provide the background information for the session Obtain links, stats, videos, etc the speaker intends to use Get organised with shortcuts, abbreviations etc that back-channel participants will recognise Preload them for tweeting at the appropriate moment
  10. 10. TRICKS OF THE TRADE FOR THE EVENT ORGANISER Official back-channellers Create a #tag list to Make the back-channel a visual part of the event Match official back-channeller’s interests to sessions – produce specific plan and publish in advance Embed a topical tweet-up into the event programme Let speakers, chairs etc know that backchannellers will be the mouthpiece of those not present
  11. 11. TIPS OF THE TRADE - DURING THE SESSION Announce #tag and speaker`s twitter handle - both to the room and in the backchannel Back-channellers to: • Introduce themselves • Encourage back-channel to ask questions, comment and interact • Tweet and re-tweet • Use prepared pictures, pre-loaded speaker bios, etc • Encourage people to continue discussion in the back-channel after the session is over
  12. 12. TIPS OF THE TRADE – AFTER THE SESSION Tweet out some summary points – and a link to a curated resource If the interest is there, build an online community to stimulate further learning Re-visit the session in the days and weeks afterwards to stimulate further discussion Encourage others not part of the original event or backchannel to join the discussion groups and communities Get the speaker to join the back-channel after the event
  13. 13. OUR HANDLES ARE: Nic Laycock • Twitter - @alc47 • Skype – nicc.laycock Ollie Gardener • Twitter - @olliegardener • Skype – Olaug Gardener Please continue the conversation – the #tag for this session is #bchannel

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