E-commerce platform

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  • E-commerce platform

    1. 1. Soft Format 2006
    2. 2. E-Commerce Trends <ul><li>E-commerce is becoming an integral profit source for virtually any business </li></ul><ul><li>E-commerce is the fastest growing sales channel </li></ul><ul><li>Online s ales grew almost 5 times in 5 years </li></ul><ul><li>They are estimated to quadruple by 2010 </li></ul><ul><li>Demand has been answered with hundreds of e-commerce solutions </li></ul><ul><li>Which solution should you select? </li></ul>2000 2001 2002 2003 2004 2005 2006 % of e-commerce sales of total U.S. retail sales 2008 2010 0,6 1,2 1,3 1,6 2,0 2,2 2,6 10 12
    3. 3. <ul><li>Do you know what you will need in 1 year, 2 years and even 5 years? </li></ul><ul><li>Do you want to differentiate yourself from competitors? </li></ul><ul><li>How flexible does your solution need to be? </li></ul><ul><li>How simple does it need to be to use? </li></ul><ul><li>Can you make changes to your business process so that it will work with the solution? </li></ul><ul><li>Select the product that fits your company vision in 3-5 years </li></ul><ul><ul><li>Don’t let technology manage the company and limit the company growth </li></ul></ul><ul><ul><li>Make sure that the solution can be ad-hoc changed to fit the constantly changing business requirements </li></ul></ul><ul><ul><li>Is it easy to use? Will you require a technical person to manage it? </li></ul></ul><ul><li>Select a company that provides the complete service </li></ul><ul><ul><li>No finger-pointing, your partners is responsible for everything </li></ul></ul><ul><ul><li>Has a track record of providing innovative value-added services (thinking in and out of box) </li></ul></ul>Making the Right Choice
    4. 4. <ul><li>Turnkey Delivery </li></ul><ul><ul><li>Everything required is provided to market, sell and ship </li></ul></ul><ul><li>Intuitive </li></ul><ul><ul><li>Anyone can manage the site and back office </li></ul></ul><ul><li>Customizable </li></ul><ul><ul><li>There are no limitations when designing the look and feel of the product and e-store – be unique </li></ul></ul><ul><li>Scalable </li></ul><ul><ul><li>You’ll never grow of your e-commerce– it can grow as your business grows </li></ul></ul><ul><li>Configurable </li></ul><ul><ul><li>Use what modules you require for you business </li></ul></ul>The Right Choice <ul><li>COMMERCIA: PREMIUM E-COMMERCE SOLUTIONS WITH UNIQUE ADVANTAGES </li></ul>
    5. 5. Main subsystems
    6. 6. <ul><li>Extended Content Management platform; </li></ul><ul><li>WYSIWYG online editor; </li></ul><ul><li>Flexible skinning for assuring your unique look and feel; </li></ul><ul><li>Online role-based file library for documents, images and media; </li></ul><ul><li>Multilingual and multiple currencies; </li></ul><ul><li>Seasonal scheduling of the website design; </li></ul><ul><li>Customizable website structure; </li></ul><ul><li>Web-based menu and pages management; </li></ul><ul><li>Search Engine Optimization Tools; </li></ul><ul><li>Google Analytics Support. </li></ul><ul><li>Powerful business intelligence capabilities; </li></ul><ul><li>Real-time reporting; </li></ul><ul><li>Web-based access to the information; </li></ul><ul><li>Easy-to-use reporting templates builder; </li></ul><ul><li>Customizable Decision Support System fully integrated with Company online back office; </li></ul><ul><li>Ability to export information to MS Word, MS Excel, PDF, HTML, XML for further integration to the external systems. </li></ul>
    7. 7. <ul><li>Customizable look and feel of your store; </li></ul><ul><li>Live inventory tracking; </li></ul><ul><li>Role-based and categories-based structure; </li></ul><ul><li>User-friendly navigation system; </li></ul><ul><li>Public ratings, reviews and comments ability; </li></ul><ul><li>Easy-to-use shopping cart; </li></ul><ul><li>Up selling Tools (Special, Featured, Who Bought That Also Bought, associated products) and other; </li></ul><ul><li>Recurring purchase support, </li></ul><ul><li>Online setup of merchant and shipment accounts; </li></ul><ul><li>Flexible product structure and custom settings subsystem; </li></ul><ul><li>Customizable SKU and measurement units policy. </li></ul><ul><li>Web-based orders management; </li></ul><ul><li>Return Merchandise Authority management; </li></ul><ul><li>Phone purchase support; </li></ul><ul><li>Role-based access to orders; </li></ul><ul><li>Automated recurring orders creation; </li></ul><ul><li>Customizable structure of the orders; </li></ul><ul><li>Orders statuses, payments and shipments management. </li></ul>
    8. 8. <ul><li>Wishlist management; </li></ul><ul><li>Trouble Tickets management; </li></ul><ul><li>Support Desk; </li></ul><ul><li>Customer Relationships Management; </li></ul><ul><li>Notes Management; </li></ul><ul><li>Newsletters Management; </li></ul><ul><li>Customers Groups Management; </li></ul><ul><li>FAQs and Business Materials Management. </li></ul><ul><li>Customizable billing policy; </li></ul><ul><li>Automated invoicing; </li></ul><ul><li>Custom formats for invoices (PDF, HTML formats supported); </li></ul><ul><li>Online billing periods management; </li></ul><ul><li>Set of billing reports; </li></ul><ul><li>Online billing units management; </li></ul><ul><li>Customizable policy of billing setup; </li></ul><ul><li>Automated backorders processing. </li></ul><ul><li>Internal e-mail system; </li></ul><ul><li>Web based address book; </li></ul><ul><li>SKYPE, MSN, Google Talk, ICQ integration; </li></ul><ul><li>Live chat integration capability; </li></ul><ul><li>Mass mailing functionality with newsletter template designer; </li></ul><ul><li>Blogging capability; </li></ul><ul><li>Guest Book and Ratings ability. </li></ul>
    9. 9. <ul><li>Real-time payments support; </li></ul><ul><li>Online credit cards payments VISA, MAESTRO, MasterCard, American Express, Dining Club; </li></ul><ul><li>Over 50 payment gateways supported and flexible to add more when needed; </li></ul><ul><li>E-Wallet payments support (PayPal, Google Checkout, interface for adding other e-wallets); </li></ul><ul><li>ACH payments support; </li></ul><ul><li>Manual payments processing support (cash, checks); </li></ul><ul><li>Online transaction history; </li></ul><ul><li>Partial payments support. </li></ul><ul><li>Manual and automated shipments processing; </li></ul><ul><li>Integration with FedEx, DHL, UPS, USPS, shipping interface for further integration; </li></ul><ul><li>Configurable set of shipment-related services (packing and handling fixed price, automated estimation of delivery cost and time); </li></ul><ul><li>Customizable set of packages for shipments calculation; </li></ul><ul><li>Shipments labels and packing slips prints; </li></ul><ul><li>Barcode integration capability. </li></ul>
    10. 10. <ul><li>Customizable SKU profile; </li></ul><ul><li>Online SKU receipts management; </li></ul><ul><li>Multiple accounting principles support (LIFO, FIFO, WAC) </li></ul><ul><li>Multiple warehouses support; </li></ul><ul><li>RMA warehouse support; </li></ul><ul><li>Configurable Out-Of-Stock actions; </li></ul><ul><li>Minimum quantity achieved notifications; </li></ul><ul><li>Ability for barcode integration; </li></ul><ul><li>Custom business process implementation capability; </li></ul><ul><li>Integration with other systems ability. </li></ul><ul><li>Online vendors management; </li></ul><ul><li>Online vendor access to manage their SKUs; </li></ul><ul><li>Customizable vendor back office; </li></ul><ul><li>Advanced vendor-specific reporting; </li></ul><ul><li>Real-time notification on warehouse fulfill requirements. </li></ul>
    11. 11. <ul><li>Business rules for automated discounts, free gifts, associated discount; </li></ul><ul><li>Discount Coupons Management; </li></ul><ul><li>Gift certificates management and sales; </li></ul><ul><li>Branded gift certificate templates management; </li></ul><ul><li>Up selling tools in the catalog; </li></ul><ul><li>Users targeting and automated newsletters; </li></ul><ul><li>Suggestive selling; </li></ul><ul><li>Points system; </li></ul><ul><li>Contests and Promo events online organization ability. </li></ul><ul><li>Multiple types of affiliate programs (sales commission, connection bonus, cross-selling, gift system, cross-promo); </li></ul><ul><li>Flexible approach to setting up the award rules; </li></ul><ul><li>Banners Management Subsystem; </li></ul><ul><li>Possibility to build personal branded sites for resellers; </li></ul><ul><li>Products sharing enabled; </li></ul><ul><li>Promo codes for affiliates; </li></ul><ul><li>Customizable affiliate Backoffice. </li></ul>
    12. 12. <ul><li>Full tracking of information on: </li></ul><ul><ul><li>Work with the system; </li></ul></ul><ul><ul><li>Purchases of the customers; </li></ul></ul><ul><ul><li>Promo campaigns efficiency; </li></ul></ul><ul><ul><li>Sales Efficiency; </li></ul></ul><ul><ul><li>Customers Preferences; </li></ul></ul><ul><ul><li>Most popular products; </li></ul></ul><ul><ul><li>Targeted customer portraying </li></ul></ul><ul><ul><li>And much more… </li></ul></ul><ul><li>Role-based security model; </li></ul><ul><li>PCI/CISP software requirements compliance; </li></ul><ul><li>Full audit trail of all events in the system; </li></ul><ul><li>Strong encryption of the personal data; </li></ul><ul><li>Customizable role structure; </li></ul><ul><li>Role-Based access to information; </li></ul><ul><li>High external fetch protection. </li></ul>
    13. 13. Value-Added Services <ul><li>System is integrated with the other products of the COM line – ComCourse, Content Management System and COMSQUARE </li></ul><ul><li>Ability to integrate with other external systems; </li></ul><ul><li>Custom software development services for developing the additional functionality; </li></ul><ul><li>Analysis, Design and Implementation of the value-added services for differentiating your e-store from the other; </li></ul><ul><li>User training and development of supplementary materials; </li></ul><ul><li>Post-implementation maintenance and support of the solutions. </li></ul>
    14. 14. <ul><li>A completely configurable solution to gain the look, feel and functionality that you want – your design is unique </li></ul><ul><li>30 day evaluation and training for a small fee </li></ul><ul><li>180 days guarantee after purchase </li></ul><ul><li>Let’s get started! and… </li></ul><ul><li>Prepare for explosive growth! </li></ul>Soft Format’s Offer

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