Successfully reported this slideshow.
We use your LinkedIn profile and activity data to personalize ads and to show you more relevant ads. You can change your ad preferences anytime.

Alumni Community Service


Published on

Published in: Economy & Finance, Technology
  • Login to see the comments

Alumni Community Service

  1. 1. Online Alumni Community High Level Vision
  2. 2. Introduction <ul><li>Soft Format is a full cycle vendor of the innovative web-based IT solutions and online value-added services; </li></ul><ul><li>Our offering includes business analysis and IT consulting, custom software development, deployment and post-implementation maintenance; </li></ul><ul><li>In the given presentation we will show our vision of how the potential of online networking can be used by the institutions and school alumni and how this concept can be implemented on the basis of the Comm 2 Solution Suite. </li></ul>We at Soft Format see our mission in helping our customers to harness the full potential of new opportunities, which are becoming available on the cutting edge of business and technological innovations.
  3. 3. Typical Alumni Community <ul><li>&quot;Devotees“: </li></ul><ul><ul><li>Usually about 10 to 20 percent of your alumni; </li></ul></ul><ul><ul><li>These folks are big fans of the organization and require very little in order to maintain their ties, engage, and contribute in one form or another; </li></ul></ul><ul><ul><li>They're going to belong no matter what. </li></ul></ul><ul><li>&quot;Estranged“: </li></ul><ul><ul><li>5 to 15 percent of your alumni; </li></ul></ul><ul><ul><li>They simply do not care much for the institution; </li></ul></ul><ul><ul><li>hard to find, harder to engage, and are just not interested. </li></ul></ul><ul><li>&quot;Pragmatics“: </li></ul><ul><ul><li>70 to 80 percent of your alumni; </li></ul></ul><ul><ul><li>The common theme here is: &quot;what have you done for me lately?“; </li></ul></ul><ul><ul><li>Pragmatics consistently indicate that they feel underserved and for that reason do not engage. </li></ul></ul><ul><ul><li>They want to participate and interact--even contribute--but only if they get something in return: Value . </li></ul></ul>How do we integrate alumni into online community to bring value to institutions?
  4. 4. What are the values alumni search for? VALUE
  5. 5. General Concept
  6. 6. Business Networking <ul><li>Find job; </li></ul><ul><li>Recruit personnel; </li></ul><ul><li>Find new leads; </li></ul><ul><li>Close deals; </li></ul><ul><li>Select vendors; </li></ul><ul><li>Establish partnerships; </li></ul><ul><li>Establish new business and professional contacts </li></ul><ul><li>Search for venture capital; </li></ul><ul><li>Get business advice; </li></ul><ul><li>Get recommendation; </li></ul><ul><li>Organize business events; </li></ul><ul><li>Promote your business in alumni community; </li></ul><ul><li>Make your promotion targeted and personalized </li></ul><ul><li>etc. </li></ul>
  7. 7. Social Networking <ul><li>Unified online presence for Ivey chapters and ambassadors </li></ul><ul><li>More ways to renew the lost connection and promote new; </li></ul><ul><li>Communicate with your connections and involve new; </li></ul><ul><li>Find an event partner; </li></ul><ul><li>Find a travel partner; </li></ul><ul><li>Find a place a stay </li></ul><ul><li>Host ,announce and promote events; </li></ul><ul><li>Find a hobby/sport partner; </li></ul><ul><li>Find personal services recommended by trusted connections. </li></ul><ul><li>Ability for alumni to communicate with other community members (one-to-many and many-to-one): </li></ul><ul><ul><li>Public blogs; </li></ul></ul><ul><ul><li>Groups by years and topics; </li></ul></ul><ul><ul><li>Internal message system and instant messenger; </li></ul></ul><ul><li>Alumni social knowledge base (wiki-style) and social history of the university; </li></ul><ul><li>Ratings and recommendations; </li></ul><ul><li>Personalization tools: </li></ul><ul><ul><li>personal website with easy-to-use web publishing tools; </li></ul></ul><ul><ul><li>personal blog, </li></ul></ul><ul><ul><li>personal photo/video gallery, </li></ul></ul><ul><ul><li>social bookmarks, personal podcast, etc. </li></ul></ul>
  8. 8. Alumni Personal Space <ul><li>One access point to all portal services; </li></ul><ul><li>Personalized interfaces to multiple portal areas and services; </li></ul><ul><li>All means of communications at one place (blog, IM, discussion board, etc.); </li></ul><ul><li>Easy to use interface; </li></ul><ul><li>Customizable look-and-feel for alumni self-expression; </li></ul><ul><li>Aggregation of value-added services (entry point to other social websites, personalized selection of RSS streams with news and info, etc); </li></ul><ul><li>Personalized information from Ivey portal and other alumni; </li></ul><ul><li>Notifiers and reminders not to miss an important event </li></ul><ul><li>Extensibility of the implementation for current students of the school, thus creating a unified space for both students and alumni </li></ul>
  9. 9. Alumni Community Management <ul><li>Manage memberships; </li></ul><ul><li>Manage events and notify alumni; </li></ul><ul><li>Manage targeted e-commerce and/or value-added services; </li></ul><ul><li>Communicate with alumni through the portal and blogs; </li></ul><ul><li>Get personalized channels of communication with alumni (targeted newsletters, manageable views of portal, profile-based information); </li></ul><ul><li>Track dynamic profiles and learn your alumni. </li></ul><ul><li>Adjust services and structure for higher efficiency </li></ul><ul><li>Promote the School via the community channels </li></ul>
  10. 10. What we offer <ul><li>Assistance in development of your mission-oriented strategy of online community development and integration of the community into your online activities/business; </li></ul><ul><li>Technical implementation of the online community infrastructure for your programs on the basis of the COMM 2 platform; </li></ul><ul><li>Web design and system integration to ensure the interoperability between your existing and future web solutions; </li></ul><ul><li>Custom development and/or aggregation of the online value-added services, tools and products for your online activities; </li></ul><ul><li>Maintenance and on-going support of your online community-based solution. </li></ul>Business Idea Platform Customizatio n What You Need is What You Get
  11. 11. The COM 2 Solution
  12. 12. Why Soft Format? <ul><li>Mature business entity, serving on the market from 1997; </li></ul><ul><li>Competitive ratio of cost and quality of services; </li></ul><ul><li>Highly qualified team and extensive resource pool with general capacities of over 4000 man hours per month; </li></ul><ul><li>Mature technological e-business platform for delivering advanced value-added solutions with short time to market and reasonable cost ; </li></ul><ul><li>Clear and deep understanding of marketing opportunity, trends and existing business environment due to strong R&D process; </li></ul><ul><li>State-of-the-art solutions on the edge of business, marketing & technological innovation; </li></ul><ul><li>High quality of services, confirmed by ISO 9001:2000 certificate and Microsoft Certified Partner status. </li></ul>
  13. 13. Contacts <ul><li>Soft Format LLC pr. Hrushevskoho, 30 Lutsk, 43005, Ukraine Phone: 380.332.770091 Fax: 380.332.776367 Email: </li></ul>