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NTR Lab - bespoke software development in Russia


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Seeking new business opportunities? NTR Lab can develop high-quality software at reasonable cost to make your idea a reality.

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NTR Lab - bespoke software development in Russia

  1. 1. NTR Lab Turning ideas into software
  2. 2. Contents <ul><li>General information </li></ul><ul><li>Specialization, industry experience, expertise, major clients </li></ul><ul><li>Quality approach </li></ul><ul><li>People </li></ul><ul><li>Infrastructure </li></ul><ul><li>Engagement options </li></ul><ul><li>Web development portfolio </li></ul><ul><li>Case studies and representative projects </li></ul>
  3. 3. NTR Lab – General information <ul><li>Founded in 2000 by a tightly knit team of experienced managers and developers with strong track records. </li></ul><ul><li>Dedicated to developing reliable, secure, high quality, high ROI software. </li></ul><ul><li>Our mission: « Turning ideas into software » </li></ul><ul><li>Privately held. </li></ul>
  4. 4. Management team <ul><li>Nick Mikhailovsky, CEO </li></ul><ul><ul><li>Managed moving Russia’s largest EFT system to straight-through processing and online access </li></ul></ul><ul><ul><li>Co-authored (with Alex Agapov and Alexey Mkrtumian) Russian translation of ISO 15504 standard (international CMM equivalent) </li></ul></ul><ul><ul><li>Leads business development and sales </li></ul></ul><ul><ul><li>Leads Information Retrieval and Artificial Intelligence related projects </li></ul></ul><ul><li>Anton Malkov, COO </li></ul><ul><ul><li>Extensive software development and management experience </li></ul></ul><ul><ul><li>Leads and oversees project management activities for most projects </li></ul></ul><ul><li>Alexey Agapov, CTO </li></ul><ul><ul><li>Extensive experience in software development and software process management </li></ul></ul><ul><ul><li>Led one of Russia’s first implementations of CMM level 3 </li></ul></ul><ul><ul><li>Manages NTR’s quality program and other key projects </li></ul></ul>
  5. 5. Quality approach <ul><li>We believe that quality originates from two sources: process and people. Our approach aligns with ISO 9000 quality guidelines and Deming's original management approaches. </li></ul><ul><ul><li>This approach, combined with our specific processes, ensures both high quality and reasonable development cost. </li></ul></ul><ul><ul><li>Our senior management were early adopters of best software practices and wrote Software Process Assessment : The evaluation and certification of maturity of processes of creation and maintenance of software tools and information systems ( ISO/IEC TR 15504 ), a book (in Russian) on software process. </li></ul></ul><ul><ul><li>Our technical staff consists of experienced engineers (not interns) and has an enviable record for adherence to high quality standards. </li></ul></ul><ul><li>ISO 9001-2000 certification received November 20 th 2006 </li></ul>
  6. 6. Specialization
  7. 7. Industry experience <ul><li>Healthcare </li></ul><ul><li>Finance/banking/insurance </li></ul><ul><li>Telecom </li></ul><ul><li>Startups – both technology and non-technology </li></ul>
  8. 8. Expertise <ul><li>Mission-critical business applications </li></ul><ul><li>Internet/Intranet/ B2B solutions, Integrated Web/mobile solutions, especially those for advertising/marketing </li></ul><ul><li>Scientifically rich applications, especially those using Artificial Intelligence, Information Retrieval, Natural Language Processing </li></ul><ul><li>Embedded system development </li></ul>
  9. 9. Partial client list <ul><li>Central Bank of Russia </li></ul><ul><li>City of Moscow Economics Dept. </li></ul><ul><li>Dannon </li></ul><ul><li>Grey </li></ul><ul><li>One of the world’s largest business consulting companies (see slide 41) </li></ul><ul><li>Russian Standard Bank </li></ul><ul><li>Tribal DDB </li></ul><ul><li>Klutz </li></ul>
  10. 10. People
  11. 11. Growth <ul><li>2000: 5 people at founding </li></ul><ul><li>2005: 26 permanent staff plus 3 full-time consultants </li></ul><ul><li>2006: over 50 permanent staff as of November </li></ul>
  12. 12. Retention strategy <ul><li>NTR Lab retains its staff by offering stability, challenging work, good pay, strong culture, and excellent working environment. </li></ul><ul><li>Corporate culture based on four principles: </li></ul><ul><ul><li>Work is fun </li></ul></ul><ul><ul><li>Professional development </li></ul></ul><ul><ul><li>Equality and fairness </li></ul></ul><ul><ul><li>Camaraderie </li></ul></ul>
  13. 13. Approach to staffing <ul><li>Two absolute minimum requirements </li></ul><ul><ul><li>Top technical skills </li></ul></ul><ul><ul><li>Excellent fit with NTR culture </li></ul></ul><ul><li>We accomplish this through an established three-phase continuous hiring process, meaning we constantly search for, and hire, talent when we find it—as opposed to filling an opening. </li></ul><ul><li>Screen resumes (10 to 30 for specific positions). </li></ul><ul><li>Initial, pre-interview testing (only 10% pass). </li></ul><ul><li>In-depth interviews with NTR managers and staff members. </li></ul>
  14. 14. Attrition <ul><li>2003-2007: Average attrition rate 9% </li></ul>
  15. 15. Infrastructure
  16. 16. Offices <ul><li>Moscow (2000) </li></ul><ul><ul><li>headquarters </li></ul></ul><ul><ul><li>excellent talent (has become pricey) </li></ul></ul><ul><li>Tomsk development center (2004) </li></ul><ul><ul><li>availability of talent (multi-university city with excellent Math, CS and EE education) </li></ul></ul><ul><ul><li>more reasonable costs </li></ul></ul><ul><li>Novokuznetsk (acquired developer, 2006) </li></ul><ul><ul><li>industrial center </li></ul></ul><ul><ul><li>specialization in accounting software and business management solutions </li></ul></ul>
  17. 17. IT <ul><li>Workplaces equipped with PIII and PIV based workstations running Windows 2000, XP and Vista; </li></ul><ul><li>Intel/Linux, Sun, DEC Alpha servers; Silicon Graphics workstations </li></ul><ul><li>Full range of computers running Windows and Linux environments for sandbox and testing purposes </li></ul>
  18. 18. Telecommunications <ul><li>Moscow office: </li></ul><ul><ul><li>10Mb internet link </li></ul></ul><ul><ul><li>128Kb xDSL as backup; backup channel is expected to be changed to CDMA for ground independence </li></ul></ul><ul><li>Tomsk office: </li></ul><ul><ul><li>10Mb internet link </li></ul></ul><ul><li>Novokuznetsk office: </li></ul><ul><ul><li>511 kb internet link </li></ul></ul>
  19. 19. Security <ul><li>BS 7799 control areas: </li></ul><ul><ul><li>Information security responsibilities within the organization </li></ul></ul><ul><ul><li>Security incident reporting and response </li></ul></ul><ul><ul><li>Virus prevention and detection controls </li></ul></ul><ul><ul><li>Business continuity planning </li></ul></ul><ul><li>Further BS 7799 implementation in progress </li></ul><ul><li>Exits and building monitored by security guards 24/7, plus guards on each floor 24/7. </li></ul><ul><li>NTR Lab access restricted by electronic pass. </li></ul>
  20. 20. Engagement options
  21. 21. Approach <ul><li>Strong client orientation </li></ul><ul><li>Focused on minimizing total cost for each client </li></ul><ul><li>Choice of engagement models to fit any client needs </li></ul>
  22. 22. Options: from once to long-term <ul><li>Project based (smaller and shorter term) </li></ul><ul><li>Dedicated staff </li></ul><ul><li>Virtual Offshore Development Center (VDC) </li></ul><ul><li>Dedicated Offshore Development Center (DDC) </li></ul>
  23. 23. Software process <ul><li>RUP </li></ul><ul><li>Agile/XP-type process </li></ul><ul><li>client-specific process </li></ul>
  24. 24. Engagement options: locations <ul><li>Valid for non-project engagements only </li></ul><ul><ul><li>Moscow </li></ul></ul><ul><ul><li>Tomsk </li></ul></ul><ul><ul><li>Novokuznetsk </li></ul></ul><ul><ul><li>Location of client’s choice in Russia or Ukraine (DDC only) </li></ul></ul>
  25. 25. Other engagement options <ul><li>Combining the use of offshore and onsite staff (client’s or NTR) </li></ul><ul><li>Managed by either NTR or client </li></ul><ul><li>Various levels of NTR involvement in different phases: requirements , design , development , testing , implementation , maintenance </li></ul>
  26. 26. Web development portfolio
  27. 27. Web development experience <ul><li>Historically, over 40 corporate and nonprofit sites </li></ul><ul><li>Most are/were internet projects of some kind </li></ul><ul><li>Current projects in development include </li></ul><ul><ul><li>AJAX portal (similar to netvibes) for a startup in the US; </li></ul></ul><ul><ul><li>vertical search engine for a startup in Spain; </li></ul></ul><ul><ul><li>large directory site for a startup in Russia; and </li></ul></ul><ul><ul><li>web 2.0 site for a startup in Silicon Valley. </li></ul></ul><ul><li>Pre-NTR experience of our founders includes a search engine </li></ul>
  28. 28. <ul><li>Description : Early age AJAX site – no framework </li></ul><ul><li>Technology : JavaScript, PHP </li></ul><ul><li>Details : </li></ul><ul><li>- Backend services provided by their onsite team </li></ul><ul><li>- Currently maintained by their onsite team </li></ul>
  29. 29. <ul><li>Description : SOA based service which can be embedded into any partner site looking to create communities enhanced with mobile content </li></ul><ul><li>Technology : PHP, MySQL </li></ul><ul><li>Details : Successfully sold by the founder to one of Russia's largest mobile content integrators </li></ul>
  30. 30. <ul><li>Description : A large e-commerce site developed by a distributed team together with US-based partner company </li></ul><ul><li>Technology : PHP, MySQL </li></ul>
  31. 31., <ul><li>Description : Complimentary sites based on the same engine </li></ul><ul><li>Technology : PHP, MySQL </li></ul><ul><li>Details : </li></ul><ul><li>- Development was taken over from another vendor; problems included: </li></ul><ul><ul><ul><li>project was a year late </li></ul></ul></ul><ul><ul><ul><li>code was incomplete and untested </li></ul></ul></ul><ul><ul><ul><li>technically: </li></ul></ul></ul><ul><ul><ul><ul><li>poor page makeup, i.e. pages incompatible with various browsers </li></ul></ul></ul></ul><ul><ul><ul><ul><li>incorrect formatting of PDF files for emails and contracts </li></ul></ul></ul></ul><ul><ul><ul><ul><li>inadequate site logic; and </li></ul></ul></ul></ul><ul><ul><ul><ul><li>lack of intuitive interface </li></ul></ul></ul></ul><ul><li>- We had both sites up and running in 90 days </li></ul>
  32. 32. Case studies and other representative projects
  33. 33. Medical IT: Dogbreath Software Inc., San Diego, CA, a leading developer of software for endodontists <ul><li>History </li></ul><ul><ul><li>Original version of TDO (The Digital Office) was developed by various consultants over several years </li></ul></ul><ul><ul><li>By 2001 the system was bloated, with poor architecture, causing support and development costs to skyrocket </li></ul></ul>
  34. 34. Medical IT: Dogbreath Software Inc., San Diego, CA, a leading developer of software for endodontists <ul><li>Process </li></ul><ul><ul><li>Dogbreath hired one high-level, on-site architect to be supported by offshore development teams </li></ul></ul><ul><ul><ul><li>reviewed 40 offshore development companies </li></ul></ul></ul><ul><ul><ul><li>interviewed 20 </li></ul></ul></ul><ul><ul><ul><li>hired 4 </li></ul></ul></ul><ul><ul><li>Only 2 produced positive output – one from India and NTR </li></ul></ul><ul><ul><li>Based on performance, NTR was named lead developer, with testing performed in India. </li></ul></ul>
  35. 35. Medical IT: Dogbreath Software Inc., San Diego, CA, a leading developer of software for endodontists <ul><li>Result </li></ul><ul><ul><li>As of 2005 there were nearly 300 practicing endodontists in 17 countries using TDO. </li></ul></ul>
  36. 36. Medical IT: Appointment Scheduler <ul><li>Customer – AMS (Automated Medical Systems) Inc., New Jersey, USA </li></ul><ul><li>Core – Medical Appointment Scheduler for medium-to-large hospitals </li></ul><ul><li>Technology – CSP </li></ul><ul><li>Development tools – Caché, CSP </li></ul>
  37. 37. Government: Budget management system <ul><li>Client: City of Moscow Economics Dept. </li></ul><ul><li>Core: development of budget management solution allowing small state institutions (such as schools) to make and submit their budget for the next year and report on current year's performance </li></ul><ul><li>Development tools: .NET, MS SQL/Oracle/DB2 </li></ul>
  38. 38. Entertainment: Embedded software development <ul><li>Client: Xperinet, Inc. , Maryland, USA </li></ul><ul><li>Core: development, evolution and maintenance of home entertainment system </li></ul><ul><li>Development tools: embedded Linux, C/C++, online video processing/broadcasting </li></ul>
  39. 39. Banking: Credit risk estimation system <ul><li>Client: Russian Standard Bank </li></ul><ul><li>Core: prohibitively high credit verification costs prevented development of consumer credit business in Russia; a cost effective method to estimate credit risk, in the absence of credit history , was required to develop this market. </li></ul><ul><li>NTR’s solution: utilized custom algorithms, a neural network, and an extended questionnaire to estimate credit worthiness/risk quickly and cheaply. </li></ul><ul><li>Development tools: Oracle, J2EE, C++ </li></ul><ul><li>Key result: The bank has become one of Russia's market leaders in consumer credit. </li></ul>
  40. 40. Banking: EFT system monitoring solution <ul><li>Client: The Central Bank of Russia , Moscow, Russia </li></ul><ul><li>Core: monitor the EFT system (critical to the Russian economy and its banking system) </li></ul><ul><li>Requirement: architect and develop a monitoring system to oversee the EFT software and integrate with HP’s Openview monitoring system </li></ul><ul><li>Development tools: BMC Patrol, BMC Remedy, HP OpenView integration, Oracle PL/SQL, Pro*C </li></ul>
  41. 41. Marketing: Market research system <ul><li>Client: top international business consulting firm (NDA prevents disclosure) </li></ul><ul><li>NTR’s solution: the system utilizes complex Natural Language Processing and Information Retrieval algorithms, including decision-tree based Named Entity Recognition and text classification, for the purpose of extraction of marketing data from the Internet </li></ul><ul><li>Development tools: MS SQL, .NET </li></ul>
  42. 42. IT services: Database monitoring system <ul><li>Client: SATS Inc., California, USA </li></ul><ul><li>Core: provide outsourced database administration services </li></ul><ul><li>Requirement: develop specialized monitoring software </li></ul><ul><li>Development tools: Oracle PL/SQL, Pro*C, C++ </li></ul>
  43. 43. If you remember nothing else: <ul><li>Our company is comprised of young intelligent and eager-to-work developers and managers </li></ul><ul><li>Our solutions are aimed at satisfying the clients’ business needs and, where appropriate, are scientifically rich (especially using Artificial Intelligence, Image Processing, Natural Language Processing) </li></ul><ul><li>We are quite flexible in terms of the services we provide, technologies we use and prices we charge </li></ul>
  44. 44. Contact us <ul><li>By email: Nick Mikhailovsky, CEO [email_address] </li></ul><ul><li>By phone: +7 (495) 962-0386 between 2 am and 2 pm Eastern US time. </li></ul><ul><li>Visit us: Suite 325, 12/11, korp. 18, </li></ul><ul><ul><li>1 Bukhvostova ul. Moscow, Russia, 107258 </li></ul></ul><ul><li>Looking for medical software expertise? Check out or contact us now for personalized answers. </li></ul>