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Destination Management Guide


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Event Management & Marketing Experience Services

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Destination Management Guide

  1. 1. Your partner in Spain DES TIN ATIO NM ANA GEM ENT G UI DEIn event management and experience marketing,the details make the difference! Member of:Your wish is our ambition
  2. 2. Your partner in Spain CONTENT Page 3 Our Philosophy Page 5 Our Services Page 6 Congresses Page 10 Trade Fairs Page 11 Meetings & Incentives Page 14 Special Events Page 17 Sporting Events Page 18 Training camps Page 19 Our Destinations Page 24 Our Values Page 25 Our Success Formula Page 26 ContactYour wish is our ambition 3
  3. 3. LET US SURPRISE YOU BY OUR PHILOSOPHY At Obvius we are specialised in MICE solutions. With years of experience in the business and a superlative level of excellence which is recognised by our clients, our job is the total management of corporate events, conventions, incentive tours and congresses. Our team of professionals enables us to take care of the planning, production, co- ordination and logistics of your congress, incentive or company event, offering you the most innovative ideas, overall transparency and top quality at all times.Your wish is our ambition 3
  4. 4. Your partner in SpainWe at Obvius set up a specific project team INVOLVEMENTfor each event, taking responsibility for Our team will supervise your event from startidentifying and analysing its values, needs to finish. Our experience enables us to offerand goals in order to design your project in a you motivational campaigns before theunique and exclusive way. event, as well as a unique implementation of the event itself.INNOVATIONHere at Obvius we have a strong creative PRESENCE AT THE DESTINATIONmindset, with the goal of offering you the Our physical presence at each eventmost innovative possible projects and enables us to provide a better service to oursolutions at all times. clients as well as a flexible response to any unexpected hitches.KNOW-HOWWith years of experience in the business, we NEGOTIATIONare familiar with the specific features of all Because of our extensive network ofthe destinations in which we operate. Our professional suppliers and our purchasingteam is fully committed to achieving the department, we can offer you the best valuedesired results. on the market at all times.Your wish is our ambition 4
  5. 5. BE SURPRISED BY OUR WIDE-RANGING SERVICES Making every project into a surprising, unique and gratifying experience for all concerned – both organisers and participants – is our number one goal. To do this we offer our clients a comprehensive service at all events which enables us to meet all requirements for the event on the spot, from creative conception through to production and co-ordination. Here at Obvius we look after everything so that you don’t need to worry about a thing.Your wish is our ambition 5
  6. 6. Your partner in SpainPCO SERVICESWe at Obvius believe that organising a congress calls for an overall approach in order tomanage all processes in the best way possible, from start to finish.PRE-CONGRESS VENUE MANAGEMENT• Choosing the right venues • Coordination & distribution of meeting• Taking part in the Organising Committee’s rooms planning meetings • Design and organisation of a suitable• Drawing up the Plan of Action in registration area accordance with the Committee’s criteria• Negotiation with suppliers the best rates VIPS• Setting the registration fees to be applied • Personal airport service and• Preparing the preliminary budget and managing of access reserved for VIP’s financial balance sheet for the congress • Booking VIP accommodation at the top• Managing communication: sending out hotels in the city mailings and e-mailings • Personal guide service with expert knowledge all the city’s possibilities • Personalised handover of documentationYour wish is our ambition 6
  7. 7. Your partner in Spain TECH-TEAM & ONLINE REGISTRATION SPEAKERS • Specialised congress management of • Managing travelling, accommodations and software applications transfers for speakers • Processing & monitoring of registrations • Setting up a private registration area • Secure payment system • Setting up and managing an exclusive • Production of accreditations room with personalised service • Hiring equipment and materials required • Selecting premium suppliers to deal with for on-site registration them exclusively • Production and distribution of lists of all • Airport and city transfer service available to participants them throughout their stay • Making up documentation for delegates • IT advice on projections and presentations for talks and papers SCIENTIFIC SECRETARIAT • Close communication with the Scientific Committee of the congress • Coordination and classification of papers for assessment by the Committee • Obtaining written confirmations from the authors of work • Advice on all scientific sessions • Sending and reception of abstracts • Consultation of resultsYour wish is our ambition 7
  8. 8. Your partner in Spain AUDIO-VISUALS TRANSPORT • Coordination of the necessary required • Planning and coordination of transfers audio-visuals in meeting rooms • Planning and coordination of shuttles • Setting up and coordinating audio-visual • Transport for social events secretariat with specialist technicians • Transport for technical visits • Setting up fully-equipped press rooms • Transport for staff • Setting up translation facilities • Private chauffeur-driven transport • Coordination and planning of set-up and dismantling of all technical equipment SOCIAL PROGRAMME • Hiring photographic and video services • Planning and preparation of an attractive social programme ACCOMODATION • Selecting places in the city • Block booking of the rooms necessary for • Drawing up an attractive and original the event programme of excursions for partners • Negotiation of rates with hotels • Booking managed through a specially- designed software application • Drawing up rooming lists for hotels and information regarding bookingsYour wish is our ambition 8
  9. 9. Your partner in SpainMARKETING AND COMMUNICATION BUDGET MANAGEMENT• Developing the congress image and the • Monitoring and execution of collection and associated branding campaign payments• Design & production of marcom material • Communication & planning with Committee• Planning and execution of signage for concerning the present state of congress the congress accounts• Managing of mobile outdoor advertising • Finalisation of the congress accounts systems (bus branding) • Final reports and recommendations for• Publicising the congress. Communication future editions strategy and plan of action POST-CONGRESSSPONSORSHIP AND TRADE EXHIBITION • Financial close and balance report for the• Manage attractive sponsors’ programme congress• Coordination of services hired by the • Production of post-congress materials sponsors such as videos, photo’s and DVD’s with• Supervision of the setting up of the trade paper summaries exhibition• Allocation and preparation of stands and coordination of suppliers• Personal congress service for sponsors & exhibitors in order to build loyaltyYour wish is our ambition 9
  10. 10. Your partner in Spain TRADE FAIR SERVICES As Europe’s top venues for trade fairs, cities like Madrid, Barcelona and Valencia host a large number of such events every year, with millions of visitors passing through their doors. Obvius offers the attendees and organising committee a comprehensive service during their stay in the city. This includes managing accommodation, transport and leisure and cultural activities. TRANSPORT SERVICES ACCOMMODATION MANAGEMENT • Managing individuals or group transfers • Selecting hotels and handling bookings • On-line booking and issuing of tickets (individuals or for groups) • Prices negotiated for each fair GUIDED TOURS & OTHER SERVICES • Immediate availability • Extensive knowledge about the leisure, cultural and culinary possibilities in the cities • Tours of the city and its surrounding area • Bookings and purchases of tickets for shows and sporting eventsYour wish is our ambition 10
  11. 11. Your partner in Spain MEETINGS & INCENTIVES In the world of business all actions are aimed at achieving specific goals. Whatever your goals are, we help you to achieve them by offering a total service tailored to your requirements. We create genuinely surprising, unique and unrepeatable experiences to enable you to achieve your goals with total success. ACCOMODATION CREATING THEMED INCENTIVES Because of our large network of suppliers Travelling around central Spain in search we can offer you an extensive portfolio of of the treasure of the Templars, plunging distinctive quality hotels and other into the enigmatic world of Gaudí, feeling accommodations at any destination. like an emperor at the Roman theatre of Mérida and more. We are committed to MEETING ROOMS innovation and creativity to set up To make sure nothing goes wrong, we uniquely surprising themed events. equip every meeting venue with the necessary audiovisual equipment and telecommunications technology, supervised at all times by a highly qualified team of technicians.Your wish is our ambition 11
  12. 12. Your partner in SpainWE ALSO OFFER….UNIQUE LOCATIONS AND VENUES LEISURE ACTIVITIESThe gardens of the Alhambra, the bullring at Because fun is fundamental, our team ofRonda, the roof terrace of La Pedrera........... professionals offers you a wide range ofWe seek out and find the most unique spots leisure activities available at eachin Spain for you to enjoy a memorable destination.experience. PERSONALISING VENUESCATERING Here at Obvius we leave nothing to chance.Surprise your guests with the best of We decorate and personalise any venuetraditional Spanish, Mediterranean and down to the last detail to make it the idealfusion cuisine. setting.OUTDOOR TRAINING ACTIVITIESClimb aboard a yacht to sail the Salt Routeto Ibiza, fly over the Doñana nature park in ahot-air balloon, take the Santiago trail andmore. We help our clients to make some oftheir dreams come true.Your wish is our ambition 12
  13. 13. Your partner in SpainYOUR GOALS• To motivate or inspire your employees or partners• To reward your sales team (incentive programmes)• To present products or new collections to your distribution network• To create synergies between the different departments in your company• To provide your HR department with new tools• To strengthen your relationship with your customers (creating loyalty)• To build links with future customers• To prepare and train top teams (outdoor training)OUR PROPOSITION• Having a single contact / project manager responsible for your project• A comprehensive service tailored to meet your needs• Creative, innovative ideas• Broad experience with incentive schemes• In-depth knowledge of the realities of Spain• A constant search for new destinations, venues and activitiesYour wish is our ambition 13
  14. 14. Your partner in SpainSPECIAL EVENTSLaunching a product, holding a networking event, organizing corporate teambuilding &talent development days or producing an award ceremony all call for a large dose ofprofessionalism and imagination. By combining both ingredients, at Obvius we manage tomake your events into truly special experiences.ACCOMMODATION UNIQUE LOCATIONS AND VENUESSo that you don’t miss out on your dream, The Prado gallery, Barcelona’s Camp Nou,our team of professionals handles a Flamenco show in the Triana quarter...accommodation bookings for all your Every special event needs a special setting.attendees. We find it for you.A PROFESSIONAL TEAM CATERINGObvius has a team of professionals who are Because a poor catering service can ruin aexperienced in organising, producing and great event, we provide you with a serviceco-ordinating special events. up to the standard the project deserves.Your wish is our ambition 14
  15. 15. Your partner in SpainWE OFFER YOU….PROFESSIONAL INTERPRETERS TECHNICAL PRODUCTION FACILITIESWe place a professional interpreting service You can rest assured that everything will goat your disposal. well. We place at your disposal the latest audiovisual and telecommunicationsART DIRECTION technology equipment, under theSpectacular, exciting, attractive, surprising... professional supervision of specialistOur creative team constantly seeks new technicians.ways of creating uniquely surprising,innovative content and staging. PR & COMMUNICATION Our PR & communication professionalsVENUE DESIGN & ARCHITECTURE work to provide maximum publicity for yourGreat sets, innovative stands, special sites, event.unique places... Our network of architects,interior decorators and designers work to INVOICING AND BUDGET CONTROLbuild, decorate or reproduce the perfect We coordinate invoicing and budgetsetting for your event. management, to give you maximum cost control.Your wish is our ambition 15
  16. 16. Your partner in SpainYOUR GOALS• Exclusive corporate events and celebrations• High-impact product launches• Presentations to the media• Organising networking events• Opening and closing ceremonies• Award ceremonies, etc.OUR PROPOSITION• Having a single contact person responsible for your project• A comprehensive service tailored to meet your needs• Creative, innovative ideas• An art direction team specialising in major eventsYour wish is our ambition 16
  17. 17. Your partner in SpainSPORTING EVENTSObvius has a department specialising in sporting events, able to take on the managementof the logistics of transport, accommodation, registration and social events. REGISTRATION & ACCOMMODATION MANAGING THE SOCIAL PROGRAMME • Managing participants’ entries • Organisation of public and private events • Selecting hotels & managing bookings • Conducting guided tours (individual and for groups) • Organising leisure and cultural activities • Prices negotiated for each event • Immediate availability TRANSPORT SERVICES • Managing individual or group transfers • On-line booking and issuing of ticketsYour wish is our ambition 17
  18. 18. Your partner in SpainTRAINING CAMPSObvius offers tailor made training camps throughout Spain for both amateurs as well asprofessionals. More and more sports teams and sport federations opt to go on a foreigntraining camp during their preparatory period and/or during the winter break. Obvius is atrue professional in the field of organizing training camps to the last detail. Obvius meets allyour training needs and offers you a list of the very best options in the Costa Blanca, Costadel Sol, Costa de Huelva and Costa de Cádiz.STANDARD PACKAGE EXTRA SERVICES• 3, 4 or 5 star accommodations • Massage and equipment rooms• Transfers • Physical Rehabilitation Centre• Professional guidance during entire trip • Fully equipped meeting rooms• Training installations at the hotel or at a • Culture trips and (outdoor) activities nearby sports complex• Professional support staff FRIENDLY MATCHES• Hospitality programme management In addition to the training camps we also• Spa & Fitness centre organize friendly matches in the summer• Laundry services and winter seasons for both professional and amateur sports teams.• Full board menuYour wish is our ambition 18
  19. 19. Your partner in SpainYour next destinationIn recent years Spain has conquered aleading position as an international meeting,incentive, congress & event destination.Nowadays, every Spanish destination weoffer has everything you need for organisinga great company incentive, congress orevent.This includes direct flight connections, first-class hotels, excellent restaurants, uniquevenues for unforgettable events,multilingual assistances, an extensivenetwork of experienced suppliers andadvanced infrastructures.Experience Spain!Your wish is our ambition 19
  20. 20. Your partner in Spain Barcelona Seville Barcelona is a mixture of cultures with a The undisputed capital of bullfighting and lifestyle of its own. A cosmopolitan city Flamenco, Seville today represents a characterised by a marvellous symbiosis of tradition and modernity combination of culture, art and design which began with the technological which has been home to great revolution accompanying the 1992 personalities like Picasso, Miró, Dalí or Universal Exhibition. Its pleasant climate the Art Nouveau architect Antoni Gaudí, and the open, hospitable character of the creator of places as distinctive as the “Sevillanos” make it a major tourist Sagrada Família or the Parc Güell. attraction, especially during Easter Week and the April Fair. Valencia Valencia is a warm, accessible Costa del Sol Mediterranean city, well-connected with More than 40 golf courses, splendid the most important Spanish cities and the beaches, major sailing and water sports main international destinations by its facilities, stunning natural areas, historical network of land, air and sea links. An remains going back over 20,000 years innovative, up-to-the-minute city which is and more. The Costa del Sol offers you a committed to the future with modern host of attractions, in addition to the well- projects like the City of the Arts and known richness of its cuisine. Sciences. This is why it was chosen to host the 32nd Americas Cup.Your wish is our ambition 20
  21. 21. Your partner in Spain The Canary Islands The Balearic Islands Known as the “fortunate isles” because Mallorca, Menorca, Ibiza, Formentera of their outstanding beauty and pleasant and Cabrera. Or, put another way: sun, climate. La Palma, La Gomera, El quiet coves, crystalline water, a mild Hierro, Tenerife, Gran Canaria, climate and a welcoming atmosphere. Lanzarote and Fuerteventura make up Each island has a personality and a an archipelago which is rich in contrasts, beauty of its own to attract and charm where volcanoes rub shoulders with everybody who visits them. white sandy beaches, orchards with lava flows and small villages with Madrid cosmopolitan towns. Capital of Spain and the geographical centre of the Iberian Peninsula, Madrid Cádiz is a city filled with extraordinary sights The oldest provincial capital in the and a unique historic town centre. The western world today extends a welcome memory of Velázquez, Lope de Vega, to anybody wishing to enjoy a uniquely Quevedo, Calderón or Cervantes, distinctive region. Cádiz has a full range illustrious figures of Spain’s “Golden of attractions to please anybody looking Century”, are kept alive in today’s for tourism with a cultural and festive, Madrid, which looks to the future as a ecological and sightseeing, authentic great and exciting metropolis with a and essentially Andalusian flavour. traditional heart which continues to beat.Your wish is our ambition 21
  22. 22. Your partner in Spain Tarragona Costa Blanca Situated at the heart of the Costa Its nearness to the mountains gives the Dourada, just 100 kilometres (60 miles) Costa Blanca a pleasantly mild from Barcelona, the city of Tarragona is microclimate which makes it a very one of the rising stars among special place. The star of the region is Mediterranean tourist destinations. The the town of Benidorm, offering beaches imposing vestiges of its past as a major and fun which make it the central tourist Roman city in the form of sights like the attraction. amphitheatre, the circus or the city walls, together with its very special beaches, Almería attract many visitors each year. With more than 3,000 hours of sunshine a year, Almería enjoys an excellent Huelva position between the mountains of the Bordering on Portugal, the province of Sierra Nevada, the desert of Tabernas Huelva and belonging to the Costa de la and the nature park of Cabo de Gata- Luz, Spain’s most south-westerly Níjar. Almería’s warm climate at the coastline and the starting point of crossroads of Arab and Christian Columbus’ expedition in search of the cultures, its golf courses and its new New World. This is certainly the perfect infrastructures make it the ideal place to place in which to organise your next hold your meetings and events. event. Here you can combine the peace and quiet of the region’s beaches with its marvellous golf courses.Your wish is our ambition 22
  23. 23. Your partner in Spain Zaragoza Granada Zaragoza is located in the valley of Ebro in The Alhambra is one of the principal an impressive landscape with picturesque monuments in the city of Granada, and a villages and very old traditions and popular fine example of Moorish architecture. customs. Zaragoza is one of the great There are many attractions in the city of monumental towns in Spain. It was Granada that make it a world class founded some 2000 years ago, and Old- destination in the region of Andalusia Iberians, Romans, Goths and Arabians situated in the south of Spain. The equally left their heritage. Today the town scenery of Granada includes the towering is economically very active, and a great peaks of the Sierra Nevada Mountain event destination. Range which backdrop the city, beautiful green spaces, plazas, and of course the Bilbao stunning Moorish architecture. All in all, The city of Bilbao is situated on the Granada is a "must see" destination and northern side of Spain, close to the should be included in any event plans coastline and nearby beaches, being the largest and most lively city in the Basque Country. Bilbao is a particularly historic city. Nevertheless, Bilbao is constantly reinventing itself, with impressive contemporary architecture, such as the breathtaking Guggenheim Museum, making it an exciting city for any event.Your wish is our ambition 23
  24. 24. LET OUR VALUES SURPRISE YOU What to expect from us Expertise Experience in offering creative concepts and tailor made solutions Time Large suppliers network, with the right contacts to minimize lead times Costs Free consultancy service, and always negotiating the best rates Commitment 24-hours service before, during and after your event Personal Transparent, personal and no-nonsense approach Ease Organizing of your event from A to ZYour wish is our ambition 24
  25. 25. Your partner in SpainWhat lies behind our success?EXPERIENCE STRIVING FOR EXCELLENCENumerous prestigious Spanish and Striving for excellence is part of ourinternational clients have relied on Obvius team’s everyday work: we have grownto organise their meetings, incentive tours, and continue to grow thanks to our spiritcongresses and events. And, while our of constant improvement. We areexperience is our calling card, we continue determined to offer every one of ourto work with the same enthusiasm as clients the most innovative solutions andalways. the most comprehensive service.PROFESSIONALISM CLIENT-DRIVENThe professionalism and personal We are only satisfied if our clients arededication of our staff represents added satisfied. Here at Obvius we like to listenvalue for Obvius. Training, creativity and to our clients and get know them in ordercommitment are crucial factors in providing to work together and find the besta satisfactory service at all times. solution to meet their requirements.Your wish is our ambition 25
  26. 26. Your partner in Spain CONTACT US Tel.: +34 – 963 81 33 47 Fax: +34 – 963 81 33 48 E-mail: Visit our website www.obvius.euYour wish is our ambition 26