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Public Governance Review of the Slovak Republic - Highlights

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Slovak Republic
Public Governance Reviews
HIGHLIGHTS
2015
What are Public Governance
Reviews?
OECD Public Governance Reviews (PGR) provide
governments with a 360 degree perspective...
1
SlovakRepublic
“The review is assisting the Slovak Government in
pursuing its comprehensive public administration
reform...
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Public Governance Review of the Slovak Republic - Highlights

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The review is assisting the Slovak Government in pursuing its comprehensive public administration reform programme by providing an in-depth diagnosis of the current situation and the main challenges the Slovak Republic is facing in strengthening horizontal co-ordination, building analytical capacities and improving its civil service. At the same time, the review is also providing us with a set of recommendations to address these challenges and illustrative examples of
good practice from other OECD countries. We would be happy to continue our co-operation with the OECD in implementing these recommendations.

For further information please see www.oecd.org/gov/

The review is assisting the Slovak Government in pursuing its comprehensive public administration reform programme by providing an in-depth diagnosis of the current situation and the main challenges the Slovak Republic is facing in strengthening horizontal co-ordination, building analytical capacities and improving its civil service. At the same time, the review is also providing us with a set of recommendations to address these challenges and illustrative examples of
good practice from other OECD countries. We would be happy to continue our co-operation with the OECD in implementing these recommendations.

For further information please see www.oecd.org/gov/

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Public Governance Review of the Slovak Republic - Highlights

  1. 1. Slovak Republic Public Governance Reviews HIGHLIGHTS 2015
  2. 2. What are Public Governance Reviews? OECD Public Governance Reviews (PGR) provide governments with a 360 degree perspective on their ability to deliver on government objectives. The reviews offer in- depth analysis through a peer-review process, a diagnosis of issues at hand, actionable recommendations, capacity building and implementation support. The aim is to strengthen a country’s potential for sustainable, inclusive growth and to improve the well-being of its citizens. Since 2007, over 15 Public Governance Reviews of OECD member and non-member countries have been conducted. WHY A PUBLIC GOVERNANCE REVIEW OF THE SLOVAK REPUBLIC? In the context of its ongoing efforts to improve public governance, the Government of the Slovak Republic asked the OECD to provide an analysis of, and advice on, capacity building for the comprehensive public- administration reform strategy that the Slovak Republic seeks to implement over the period 2014-2020. The broad policy areas that the Slovak strategy covers, and that the OECD assessed in this Public Governance Review of the Slovak Republic, include: l Improving centre-of-government (CoG) capacity to steer and lead policy development and implementation. l Strengthening analytical and evaluation capacity for better policy-making. l Strengthening the capability of the state civil service to steer and lead policy. l Scaling up the digitisation of the public administration. l Enhancing transparency and integrity across the public administration. The Review deepens the OECD analysis undertaken in 2013 and presented in the 2014 Report Slovak Republic: Developing a Sustainable Strategic Framework for Public Administration Reform. It also follows up on the 2014 OECD Economic Survey of the Slovak Republic and its recommendations on reforming the public sector. In carrying out the PGR, the OECD focused on the central state administration.
  3. 3. 1 SlovakRepublic “The review is assisting the Slovak Government in pursuing its comprehensive public administration reform programme by providing an in-depth diagnosis of the current situation and the main challenges the Slovak Republic is facing in strengthening horizontal co-ordination, building analytical capacities and improving its civil service. At the same time, the review is also providing us with a set of recommendations to address these challenges and illustrative examples of good practice from other OECD countries.We would be happy to continue our co-operation with the OECD in implementing these recommendations.” Ms DENISA SAKOVA, Head of the Office, Ministry of the Interior THE SLOVAK REPUBLIC 2014 Population 5 416 000 Total area 49 035 km2 GDP/capita USD 27 594 Annual GDP growth 2.4% Unemployment rate 13.2% Life expectancy 76.2 years Source: OECD Country statistical profile: Slovak Republic HIGHLIGHTS
  4. 4. Socio-economic context and the need for public governance reform OECD : PUBLIC GOVERNANCE REVIEWS – SLOVAK REPUBLIC HIGHLIGHTS The Slovak Republic recovered quickly from the 2009 global financial crisis. National GDP has now surpassed pre-crisis levels to a greater extent than any other European country. High productivity gains combined with wage moderation have helped restore competitiveness by reducing the real exchange rate to pre-crisis levels, according to the 2014 OECD EconomicSurveyoftheSlovakRepublic. In spite of this progress, challenges remain: job creation has been slow and unemployment rates have yet to decrease significantly.The Slovak Republic is experiencing uneven socio-economic development; significant regional disparities persist, notably between the capital Bratislava and the eastern part of the country.These socio-economic challenges can be addressed by an efficient and effective public administration. l Stable economic growth following the 2009 crisis and a robust financial sector – the Slovak Republic’s GDP growth was greater than that of any other European country affected by the crisis. l High productivity gains combined with wage moderation helped to restore competitiveness by bringing back the real exchange rate to pre-crisis levels. l Long-term improvements in socio-economic development and enhanced international co-operation as part of EU membership. KEY IMPROVEMENTS SOCIO-ECONOMIC AND GOVERNANCE CHALLENGES l The national public administration is in need of significant reform to improve its capacity to sustain economic growth across the country and support the delivery of high-quality and responsive services to citizens and businesses in the context of growing expectations and public pressure to modernise. l Material well-being measures compare unfavourably to EU and OECD standards. l Trade and innovation could contribute more to economic development and greater investment is needed in research and development. l A weak labour market is causing sluggish growth of household disposable income and private consumption. In particular, youth and long-term unemployment pose significant challenges. l There remain significant differences in socio- economic development between regions, in particular between the capital Bratislava and the rest of the country, especially the eastern part. 2
  5. 5. SOCIO-ECONOMIC CONTEXT AND THE NEED FOR PUBLIC GOVERNANCE REFORM HIGHLIGHTS PUBLIC GOVERNANCE: THE WAY FORWARD l Strengthening the capacity of the State Civil Service through the adoption of strategic human resource management practices and reinforcing workforce planning, competency management and a transparent and integrated recruitment and compensation system. l Increasing the digitisation of the Slovak public administration through better whole-of-government co-ordination of the digital government strategy and greater take-up of online public service delivery. l Enhancing transparency and integrity of the public administration to better position the administration to respond equitably, effectively and efficiently to the needs of citizens and businesses. The Slovak Republic’s 2014-2020 Public Administration Reform Strategy reflects the government’s will to move forward towards a more effective, efficient, open, transparent and responsive government that fosters inclusive growth. While important efforts have been made to modernise the country’s public governance system, the OECD Public Governance Review notes that significant challenges remain; these call for effective implementation of a public administration reform strategy that results in real change in how the government responds to the needs of citizens and businesses. The PGR proposes that this reform agenda include: l Strengthening the centre of government’s leadership and co-ordination capacity and improving communication and co-ordination between the institutions of the centre of government and between the centre of government and line ministries. l Building analytical and evaluation capacity, where information and data are used strategically and decision-making on issues of public policy is based on sound evidence. Below: Members of the Slovak Parliament attend the initial session of the new National Council of the Slovak Republic in Bratislava April 4, 2012. © Reuters/Radovan Stoklasa 3
  6. 6. 4 The Slovak Republic’s centre of government (CoG) is currently focusing on ways to strengthen its capacity to co-ordinate government strategy more effectively, starting with the Political Manifesto at the beginning of the Government’s mandate, while improving its ability to develop whole-of-government plans and monitor policy implementation. Improving centre of government co-ordination OECD : PUBLIC GOVERNANCE REVIEWS – SLOVAK REPUBLIC HIGHLIGHTS CURRENT CENTRE OF GOVERNMENT ARRANGEMENTS instruments l The Government Manifesto 2012-2016 includes the political priorities of the current government. It constitutes the government’s main strategic document; it defines a series of key, high-level goals and provides general guidance for public governance. l The Annual National Reform Programme translates the EU 2020 objectives into national targets and constitutes an important strategic document in the broad areas of economic development and structural policies. l The 2014-2020 Public Administration Reform Strategy sets the strategic orientation for improving the Slovak Republic’s public administration. l The ESO Programme: Effective, open and reliable public administration aims to streamline local state administration with the aim to make public administration more effective and facilitate the access to services. l The Operational Programme: Effective Public Administration (OP-EPA) aims to support the government-wide public administration reform by supporting investment into the institutional capacities and into the effectiveness of public administration and public services at national, regional and local level, thus contributing to the implementation of reforms, better legal regulation and good governance. Main actors l The Government Office is the main centre- of-government institution and is responsible for working with line ministries to prepare the Government Manifesto, co-ordinates activities related to the development of state policy, co-ordinates the transposition of EU legislation following the transfer of the Central Co-ordination Commission function for EU funds to the Government Office, has the primary responsibility for preparing Cabinet meetings and for the human resource management strategy and civil service reform. l The Ministry of Finance manages the national fiscal framework, including the national budget, taxes and fees, customs, financial control, internal audit and government audit, oversees the national digital governance agenda and provides analytical and policy expertise through the Institute for Financial Policy. l The Ministry of Foreign and European Affairs is responsible for the development of relations with other states and cooperation with multi-national and international organisations. Its CoG function includes coordinating the Slovak Republic’s position on EU matters. It is also leading government- wide preparations for the Slovak Republic’s EU Presidency in 2016. l The Ministry of the Interior co-ordinates the ongoing whole-of-government public administration reform agenda. The Ministry protects the constitutional system; it ensures public order and security, and is responsible for managing the Slovak Republic’s national territorial organisation.
  7. 7. HIGHLIGHTS IMPROVING CENTRE OF GOVERNMENT CO-ORDINATION l Capacity to support whole-of-government policy making. l Communication and co-ordination among the various CoG actors and between the CoG and line ministries. l Strategic planning, implementation and monitoring of the Government Manifesto against the achievement of strategic outcomes. l Use of outcomes-based performance information for the preparation of government-wide and individual work plans. l Strengthen centre-of-government institutions and government co-ordination by confirming the polycentric nature of the centre of government and fostering communication and co-ordination in particular between the Government Office and the Ministry of Finance as well as between the centre of government as a whole and line ministries. l Strengthen the strategic planning and implementation capacity of the Government Office to steer the government-wide implementation of the Manifesto. l Enhance evaluation and reporting capacity of the Government Office to improve the performance assessment of how the Manifesto’s strategic results are being achieved, including by monitoring spending against the pursuit of the Manifesto’s policy objectives, and communicate this information to parliament and the public to improve transparency and accountability. l Reinforce the mandate of the Government Office in these areas. CHALLENGES KEY NEXT STEPS | CENTRE OF GOVERNMENT 5 Below: The National Council, situated on the castle hill, next to Bratislava Castle in Alexander Dubček Square, is the national parliament of Slovak Republic. It is unicameral, and consists of 150 members, who are elected by universal suffrage under proportional representation every four years.
  8. 8. Strengthening analytical and evaluation capacity for better policy making OECD : PUBLIC GOVERNANCE REVIEWS – SLOVAK REPUBLIC HIGHLIGHTS CURRENT ARRANGEMENTS l Specialised units that focus on providing analytical background for a ministry’s decision-making have been established in some Slovak ministries, albeit with significant differences in structures, competences, staffing and overall capacity. l The Institute for Financial Policy (IFP), the best example of an analytical unit in the Slovak administration, is tasked with providing macro- economic and fiscal analyses and forecasts for the government and serves as a centre of excellence with high levels of skills and competencies. l Another example of a functioning analytical unit is the Methodological and Analytical Unit of the Ministry of Interior, that focuses mostly on public- administration reform. l Similar bodies exist or are currently being established in several other ministries, namely the Ministry of Education with its Educational Policy Institute, the Analytical Centre of the Ministry of Labour and Social Affairs, the Department of Economic Analyses of the Ministry of Environment, the Department of Analyses and Planning of the Ministry of Economy, the Institute of Health Policy of the Ministry of Health and the Institute of Strategy of the Ministry of Transport, Construction and Regional Development, but they are small and have limited analytical capacity. l Strengthening the capacity for conducting analysis and producing and using data to inform policy proposals is recognised as a priority by the government; a key component of the Slovak Republic’s current public-administration reform agenda focuses on strengthening analytical capacity in government institutions. In the Slovak Republic, the use of sound evidence and robust analysis in government decision-making on policies, legislation and spending appears to be limited when compared with other OECD countries. In the Slovak Republic, decisions tend to be based less on evidence-based analysis of the costs, benefits and potential outcomes than in other OECD countries.The government is taking important steps to improve the situation; decision makers, however, have to increase demand for evidence and policy analysis. 6
  9. 9. STRENGTHENING ANALYTICAL AND EVALUATION CAPACITY FOR BETTER POLICY MAKING l Use analytical capacity more deliberately in the Slovak administration. l Make more systematic use of performance information and strategic-foresight results. l Improve regulatory impact assessment and consultation processes. l Enhance centre of government co-ordination of information generation across line ministries to ensure that integrated outcomes identified in the Manifesto take into full account all available evidence. l Develop and implement a robust whole- of-government monitoring and evaluation framework complete with feedback loops ensuring that performance-assessment results fully inform successive generations of policy development and decision making. l Limited culture of using evidence and analytical support in decision-making. l Limited demand for evidence and analysis on the part of decision makers when discussing government policies, programmes and/or regulations, beyond assessing budgetary impacts as part of the Regulatory Impact Assessment process. l How to involve systematically analytical units in decision-making inside their ministry. l The analytical units have limited resources, especially to attract skilled people and to conduct analyses that require data that are not immediately available to the administration. l Limited awareness on the part of decision makers of how analytical capability in their institutions can help them make decisions, except in meeting conditionality for EU funding. 7 HIGHLIGHTS CHALLENGES KEY NEXT STEPS | ANALYTICAL EVALUATION CAPACITY 0 0.5 1 1.5 2 2.5 3 3.5 4 ChilePortugal IsraelNorw ayTurkey Japan NetherlandsGreece Luxem bourgIceland ItalyFinlandDenm arkPoland SpainSw edenFranceIrelandSlovenia Hungary SlovakRepublic KoreaBelgiumAustria Czech RepublicGerm any New ZealandCanadaAustralia Sw itzerlandEstonia EUM exico UK Methodology of RIA OECD average Systematic adoption of RIA Transparency of RIA Oversight and quality control of RIA Note: The results apply exclusively to processes for developing primary laws initiated by the executive. The vertical axis represents the total aggregate score across the four separate categories of the composite indicators. The maximum score for each category is one, and the maximum aggregate score for the composite indicator is four. This figure excludes the United States where all primary laws are initiated by Congress. In the majority of countries, most primary laws are initiated by the executive, except for Mexico and Korea, where a higher share of primary laws are initiated by parliament/congress (respectively 90.6% and 84%). Source: 2014 Regulatory Indicators Survey results, www.oecd.org/gov/regulatory-policy/measuring-regulatory-performance.htm. COMPOSITE INDICATOR: REGULATORY IMPACT ASSESSEMNT FOR DEVELOPING PRIMARY LAWS
  10. 10. Strengthening the capability of the state civil service CURRENT STATE CIVIL SERVICE ARRANGEMENTS l Government employees fall within two main employment frameworks: the Civil Service Act (CSA) and the Public Service Act (PSA). l The Slovak HRM reform agenda comprises the drafting of a new Civil Service Act to replace the 2009 legislation, and the completion of the HRM Strategy 2015-2020. l The Slovak Republic is addressing the lack of a central database on public employment with the Government Office launching work on the development of standardised data in a central civil service register. Ensuring a stable, capable, well managed and well trained civil service will be critically important in the Slovak Republic if the government is to meet the needs of citizens and deliver on its ambitious public administration reform agenda over the period 2014-2020.The government’s approach to human resources management (HRM) reform will have significant consequences for the success of the overall public administration reform.The new Civil Service Act and HRM Strategy are significant positive advancements, not only in terms of their content but in terms of the effective collaboration which took place between the Government Office and ministries in shaping the reform agenda. 8
  11. 11. STRENGTHENING THE CAPABILITY OF THE STATE CIVIL SERVICE l Strengthen strategic workforce planning and management. l Build a professional, educated and stable workforce through fair, rules-based and transparent management practices. l Enhance performance management, accountability and leadership capacity. l Enhance whole-of-government co-ordination to insure common standards in strategic HRM and the uniform implementation of the new Civil Service Act. l Insure a uniform adoption of common codes of conduct and robust conflict-of-interest guidelines, and the effective training of civil servants in this area. l Workforce planning and management to generate a more professional, educated and stable workforce that can provide added value to policy making and service design and delivery based on the values of fairness, integrity and responsiveness. l Data quality on the public workforce. l Different human resource information systems across ministries, hindering the establishment of a more efficient and effective centralis ed system. CHALLENGES KEY NEXT STEPS | STATE CIVIL SERVICE HIGHLIGHTS Belgium Chile Portugal United States Brazil Slovak Republic Turkey Source: Survey on the Organisation and Functions of the Centre of Government, OECD, Paris COUNTRIES WITH PARTICULARLY HIGH LEVELS OF TURNOVER FOLLOWING ELECTIONS 26–50% More than 50% 9
  12. 12. 10 The Slovak Republic has had in place an active programme of digitisation for the past decade.There has been measurable progress in a number of areas, particularly with regard to internet connectivity and usage.To make further progress, the Slovak administration’s efforts could be centred on improving online delivery of public services and citizens’engagement in service delivery. Scaling up the digitisation of the administration OECD : PUBLIC GOVERNANCE REVIEWS – SLOVAK REPUBLIC HIGHLIGHTS l The Ministry of Finance plays the central role in co- ordinating digital government policy and strategy, in part formalised by the Competence Act 575/2001, and is the intermediary body for EU funding. l The Ministry of Interior is responsible for the management of most of the primary databases which are critical for online service delivery. Other organisations with a role in digital government include: – The NASES (National Agency for Network and Electronic Services), responsible for managing the government-wide portals for both online services and open government data as well as providing the IT network for all government Ministries. – The Ministry of Transportation, responsible for broadband and telecommunications policy; it acts as the managing authority for the new Operational Programme Integrated Infrastructure (2014-2020). – The National Security Office, which provides centralised guidance to Ministries with respect to cybersecurity threats and mitigation strategies. l While each line Ministry has a Director General responsible for ICT related issues, there is no government-wide equivalent of a Chief Information Officer or any type of mechanism for all of those responsible for ICT and digitisation efforts. l Currently the key digital government strategy document for the Slovak government is the “Strategic Document for Digital Growth and Next Generation Access Infrastructure (2014-2020)”. CURRENT DIGITAL GOVERNMENT ARRANGEMENTS l Governance: the Slovak Republic stands as the only OECD country that does not have a Chief Information Officer (CIO). Fragmented governance of digital initiatives hinders a government-wide co- ordinated approach that can be more efficient and more effective. l Service delivery and citizens’ engagement: the Slovak Republic lags behind peer countries both within the EU and the OECD in terms of online delivery of public services and citizens’ engagement. l User-focus: online services appear to lack a user- centric approach. CHALLENGES l Build on the national digital governance strategy “Strategic Document for Digital Growth and Next Generation Access Infrastructure (2014-2020)” and the newly-developed “National Conception of Public Administration Informatisation” and enhance implementation of the strategies and associated plans. l Establish a Chief information Officer (or equivalent) position as a strong focal point that can act as coordinator and facilitator for implementing the digital governance strategy across the government. l Further develop online service delivery and foster a user-centric approach to online services while involving the citizens in the design and delivery of these services. l Prioritise open government data to unlock value for government, citizens and businesses. l Encourage social media use within the government. KEY NEXT STEPS | DIGITAL GOVERNMENT
  13. 13. 11 ENHANCING TRANSPARENCY AND INTEGRITY HIGHLIGHTS Well-functioning democracies rely on the trust and confidence of citizens which legitimise the decisions taken by government officials and create the conditions for effective policymaking and implementation. In turn, trust and confidence in government depend on transparency and integrity, to the extent that they set high standards of conduct in the public sector. In order to make government more cost-effective, improve accountability and prevent corruption, enhancing integrity and transparency of public governance is a key element in the Slovak Republic’s governance reform agenda. Enhancing transparency and integrity l Fighting corruption is featured in part 4 of the programme of the government of the Slovak Republic for the years 2012-2016, entitled Role of State in the Public Sector – Internal Regulations Safety. l The Strategic Plan for Fighting Corruption (Act No 517/2011), adopted in 2011 includes preventive measures such as publication of state contracts, reform of the judiciary to increase the transparency of court decisions, competitive selection of judges and presidents of courts, as well as stricter rules for judicial governance and clear provisions for public procurement. l The Slovak Republic has made further efforts to address the risks of corruption as part of the implementation of the OECD Convention on Combating Bribery of Foreign Public Officials in International Business Transactions. l The most recent initiative by the government to enhance transparency and integrity in the Slovak Republic has been to introduce whistle-blower protection (Act No 307/2014). l An inter-ministerial working group of experts was established in August 2014 as the central co-ordination body to implement the Strategic Plan. The working group is currently chaired by the national anti-corruption unit of the National Criminal Agency of the Police Force Presidium/ Ministry of Interior. CURRENT TRANSPARENCY AND INTEGRITY ARRANGEMENTS l Awareness: at the moment, the Slovak Republic does not have a regular educational programme or government-wide manual on the code of conduct. l Enforcement: the management of conflict of interest appears not to be strictly enforced in the Slovak Republic. As for management of conflict of interest among civil servants, their annual asset declarations is not subject to the internal audit and staff members are not educated on the content of conflict of interest policy. l Ethics training: In the Slovak public sector, training remains formalistic and has limited practical impact on the behaviour of public officials. It is not part of a broader and comprehensive anti- corruption strategy that can help prioritise and focus training efforts and improve their cost effectiveness. CHALLENGES l Update, apply and enforce the Government’s Code of Conduct by defining clear easily understandable values and standards of conduct in a consultative and participative manner – establishing a government wide co-ordinated system for ensuring consistency throughout the public sector in understanding the values and standards of conduct promoted by the code. l Improve the management of conflict of interest by establishing a central function within the public administration responsible for the development and maintenance of the conflict of interest policies. l Update and deliver ethics training more systematically across the public sector. KEY NEXT STEPS | TRANSPARENCY AND INTEGRITY
  14. 14. The OECD Public Governance andTerritorial Development Directorate helps countries implement strategic, evidence-based and innovative policies to strengthen public governance and improve citizens’trust in government.The areas of work addressed in the Slovak Republic ’s Public Governance Review build upon the Directorate’s daily work.This work involves carrying out policy analysis and peer reviews, facilitating policy committees and networks, and developing recommendations, instruments and principles. OECD Public Governance and Territorial Development Directorate – areas of work OECD : PUBLIC GOVERNANCE REVIEWS – SLOVAK REPUBLIC HIGHLIGHTS Centre of government Moving away from the traditional role of serving the executive from an administrative perspective, centres of government are now playing a more active role in policy development. OECD work on centres of government explores how governments can adapt the institutions at the Centre in order to play this expanded and more outward-looking role. As part of its work on centres of government, the OECD convenes the Network of Senior Officials from Centres of Government in annual meetings. http://www.oecd.org/gov/cog.htm Monitoring and evaluation In the quest for inclusive outcomes, governments are increasingly making use of monitoring and evaluation systems to maximise the use of scarce resources and ensure that the results achieved reflect the intended outcomes. Recently, the OECD convened a symposium on public sector performance and annually organises the Senior Budget Officials Network on Performance and Results. http://www.oecd.org/gov/budgeting/seniorbudgetofficials networkonperformanceandresults.htm AREAS OF WORK ADDRESSED IN THE SLOVAK REPUBLIC’S REVIEW Human resource management Public administrations need the right people in the right place, at the right time, and with the right skills, if they want to meet today’s challenges. The OECD’s work on strategic workforce management, including reviews of human resource management in government, highlights governments’ efforts to promote strategic workforce planning. http://www.oecd.org/gov/pem/ Digital government Digital goevernment explores how governments can best use information and communication technologies to embrace good government principles and achieve policy goals. http://www.oecd.org/gov/public-innovation/ Transparency and integrity Transparency and integrity are essential for building strong institutions resistant to corruption. The OECD developed a set of recommendations to enhance integrity and prevent corruption in the public sector and to ensure a strategic use of public procurement. The OECD carries out reviews on public sector integrity and public procurement to help policy makers improve policies, adopt good practices and implement established principles and standards. http://www.oecd.org/gov/ethics/ 1412 Right: Official visit of Róbert Fico, Prime Minister of the Slovak Republic to the OECD – 11 April 2013
  15. 15. territorial reviews at the national, regional and metropolitan levels and promotes good practices in the area of multi-level governance of public investment. http://www.oecd.org/gov/regional-policy/multi-levelgovernance. htm Regional development helps governments foster competitive dynamic regions to achieve their economic, social and environmental objectives. http://www.oecd.org/gov/regional-policy/ Regulatory policy helps governments achieve their policy objectives through the use of regulations, laws and other regulatory instruments. http://www.oecd.org/gov/regulatory-policy/ Gender – empowering and encouraging women to participate in the public sphere is essential to ensure a balanced perspective on policy making and is associated with improvements in social outcomes. http://www.oecd.org/gov/women-in-government.htm Justice – the OECD work on justice services aims at supporting improved citizen access to justice by strengthening citizen focus of justice services. http://www.oecd.org/gov/oecd-expert-roundtable-equal-access- to-justice.htm ADDITIONAL AREAS OF WORK Government at a Glance, now in its fourth edition, includes a dashboard of key indicators to help analyse international comparisons of public sector performance. http://www.oecd.org/gov/govataglance.htm Open government – including the opening up of government processes, proceedings, documents and data for public scrutiny and involvement – is now considered a fundamental element of a democratic society. http://www.oecd.org/gov/open-government.htm Public sector innovation – governments are finding new ways of operating and responding to public needs in a globalised and networked world characterised by rising citizen expectations and financial constraints. These efforts are supported through the OECD Observatory of Public Sector Innovation. https://www.oecd.org/governance/observatory-public-sector- innovation/ Multi-level governance – sub-national governments provide substantial public services and they are close to the citizen. Therefore, effective multi-level governance plays an important role in delivering inclusive growth outcomes. The OECD publishes
  16. 16. For further information: @OECDgov www.oecd.org/gov Brochuredesignbybaselinearts.co.uk

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