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BOS1: Unannounced Inspections
in the Digital Age
AdC dawn raids
A New (Digital) Model
2018 OECD Global Competition Forum
30 November 2018
Nuno Rocha de Carvalho
Member of the Board
1
AdC’s investigative powers
• Comprehensive inspection powers (undertakings, private
homes, vehicles; shareholders, managers, staff)
• Including for digital evidence: “regardless of the respective
storage medium”
• Exceptions:
(i) unread emails
(ii) some mobile phone data (?)
(iii) legal professional privilege (LPP)
• Judicial warrant defines scope (undertakings, infringement,
time limit)
2
AdC’s dawn raids (2004-2017)
3
1
3 3
0
1 1 1
0
2 2 2 2
16
0
2
4
6
8
10
12
14
16
18
2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016 2017
3
2013 dawn raid
• 1 case, 10/15 companies
• 1 day inspection
• 5m documents seized vs 2,000 documents used to prove
infringement
• Strong litigation as regards access to file and
confidentialities
• Long and very difficult data review process
• Circa 3 years before the SO
4
New dawn raid model
• Training / investment in people
• Longer duration of dawn raids (1 to 2 weeks)
• More people involved per team / minimum of 5 people per target
• 1 team leader / real-time communication between team leaders
• Mix of staff (lawyers, economists and IT experts)
• Dedicated team conducting all dawn raids (experience / know-how)
• Strong back office coordination and support
and
Advanced forensic IT software + (longer) on-site preliminary review
5
Why (longer) on-site preliminary review?
• Unread e-mails cannot be seized: must be excluded on site
before review
• LPP data must be excluded too (includes in-house lawyers)
• Judicial warrant with limited scope (seizing data beyond
scope needs validation within 72 hours)
• Strong litigation regarding confidential information and
access to file
6
New “digitized” procedure
• Dawn raid preparation - email systems used, email archiving,
backups, file systems, encryption, selection of targets, etc.
• Dawn raid execution - interview with IT manager, collect files,
index, search, tag, seize
• Internal forensic IT procedures: relevant (digital) data
identification, preservation, collection, processing, review,
seizing
• Document review (forensic IT): threads/clusters (group
items by thread and similarity), metadata (item number,
item origin, job title), filters, tags
7
AdC dawn raids - 2017
Retail / large retail
21 premises
First SO August 2018
Insurance
5 premises
SO in August 2018
River cruises
1 premises
Case closed in 2017
Driving schools
1 premises
SO and infringement
decision in 2017
Railway maintenance
7 premises
SO in September 2018
35 COMPANY PREMISES DAWNRAIDED
8
Statistics 2017
Statistics
Companies dawnraided 44 (35 premises)
Computers/mailboxes searched 439
Data processed (forensic IT) ~40 million documents
Duration Average 9 days per target
(indexing may take 2 days)
Files copied & seized ~40,000
Volume of data collected 13.5 GB
9
Does it work?
Old model
2013 example
New model
2017 example
• 1 case, 10/15 companies  16 cases, 35 company premises
• 1 day inspection  1 or 2 weeks inspection per target
• Five million documents seized  ~40,000 relevant documents seized
• Strong litigation as regards access to file
and confidentialities
• Long and very difficult data review
process
 Preliminary assessment on-site
 Speedier data review after inspection
(4,000 docs per week with forensic IT
software; circa 3 months in total)
• Only 2,000 documents used to prove the
infringement
 Low percentage of irrelevant data
• Circa 3 years before the SO  SO was issued during the first 12 months
10
Final remarks (1)
Challenges
• Legal: unread emails, LPP, privacy, mobile phones…
• Technical: digital’s fast-pace evolution
• Resources:
• Investment in forensic IT software: high costs vs
speed / efficiency / structural changes
• Capacity building
11
Final remarks (2)
Lessons learned
Investment in high-tech tools is essential, but….
• Staff training is key
• Planning
• Procedures: everything should be documented and
all cases should be “managed” in the same way
• Challenge: strategic decisions today that further
investigations and enhance results in the long term
Investigative powers in practice – PORTUGAL – November 2018 OECD GFC

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Investigative powers in practice – PORTUGAL – November 2018 OECD GFC

  • 1. BOS1: Unannounced Inspections in the Digital Age AdC dawn raids A New (Digital) Model 2018 OECD Global Competition Forum 30 November 2018 Nuno Rocha de Carvalho Member of the Board
  • 2. 1 AdC’s investigative powers • Comprehensive inspection powers (undertakings, private homes, vehicles; shareholders, managers, staff) • Including for digital evidence: “regardless of the respective storage medium” • Exceptions: (i) unread emails (ii) some mobile phone data (?) (iii) legal professional privilege (LPP) • Judicial warrant defines scope (undertakings, infringement, time limit)
  • 3. 2 AdC’s dawn raids (2004-2017) 3 1 3 3 0 1 1 1 0 2 2 2 2 16 0 2 4 6 8 10 12 14 16 18 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016 2017
  • 4. 3 2013 dawn raid • 1 case, 10/15 companies • 1 day inspection • 5m documents seized vs 2,000 documents used to prove infringement • Strong litigation as regards access to file and confidentialities • Long and very difficult data review process • Circa 3 years before the SO
  • 5. 4 New dawn raid model • Training / investment in people • Longer duration of dawn raids (1 to 2 weeks) • More people involved per team / minimum of 5 people per target • 1 team leader / real-time communication between team leaders • Mix of staff (lawyers, economists and IT experts) • Dedicated team conducting all dawn raids (experience / know-how) • Strong back office coordination and support and Advanced forensic IT software + (longer) on-site preliminary review
  • 6. 5 Why (longer) on-site preliminary review? • Unread e-mails cannot be seized: must be excluded on site before review • LPP data must be excluded too (includes in-house lawyers) • Judicial warrant with limited scope (seizing data beyond scope needs validation within 72 hours) • Strong litigation regarding confidential information and access to file
  • 7. 6 New “digitized” procedure • Dawn raid preparation - email systems used, email archiving, backups, file systems, encryption, selection of targets, etc. • Dawn raid execution - interview with IT manager, collect files, index, search, tag, seize • Internal forensic IT procedures: relevant (digital) data identification, preservation, collection, processing, review, seizing • Document review (forensic IT): threads/clusters (group items by thread and similarity), metadata (item number, item origin, job title), filters, tags
  • 8. 7 AdC dawn raids - 2017 Retail / large retail 21 premises First SO August 2018 Insurance 5 premises SO in August 2018 River cruises 1 premises Case closed in 2017 Driving schools 1 premises SO and infringement decision in 2017 Railway maintenance 7 premises SO in September 2018 35 COMPANY PREMISES DAWNRAIDED
  • 9. 8 Statistics 2017 Statistics Companies dawnraided 44 (35 premises) Computers/mailboxes searched 439 Data processed (forensic IT) ~40 million documents Duration Average 9 days per target (indexing may take 2 days) Files copied & seized ~40,000 Volume of data collected 13.5 GB
  • 10. 9 Does it work? Old model 2013 example New model 2017 example • 1 case, 10/15 companies  16 cases, 35 company premises • 1 day inspection  1 or 2 weeks inspection per target • Five million documents seized  ~40,000 relevant documents seized • Strong litigation as regards access to file and confidentialities • Long and very difficult data review process  Preliminary assessment on-site  Speedier data review after inspection (4,000 docs per week with forensic IT software; circa 3 months in total) • Only 2,000 documents used to prove the infringement  Low percentage of irrelevant data • Circa 3 years before the SO  SO was issued during the first 12 months
  • 11. 10 Final remarks (1) Challenges • Legal: unread emails, LPP, privacy, mobile phones… • Technical: digital’s fast-pace evolution • Resources: • Investment in forensic IT software: high costs vs speed / efficiency / structural changes • Capacity building
  • 12. 11 Final remarks (2) Lessons learned Investment in high-tech tools is essential, but…. • Staff training is key • Planning • Procedures: everything should be documented and all cases should be “managed” in the same way • Challenge: strategic decisions today that further investigations and enhance results in the long term