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Nyiesha 2016

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Nyiesha 2016

  1. 1. Objective: Currently seeking a position in the MORTGAGE/BANKING sector, where professional experience and expertise will be considered as an added advantage. Looking for a career in a company where one can get ample scope to contribute in the growth of a company. SUMMARY OF QUALIFICATIONS • An individual that is knowledgeable in the mortgage industry. • Strong experience in loan documentation and financial analysis • Strong analytical, critical thinking, problem solving, and decision-making skills • Certified Notary (commission expires June 18, 2017) • Detail oriented with the ability to organize and prioritize multiple tasks. • A high level of self-motivation and ability to work independently Systems Used: AS400, CACS, MS Word, MS Excel, MS Outlook, PACER, Symphony/Maestro, PL Tracker, Adobe Acrobat • Prepared and filed Proof of Claims • Responsible for managing a bankruptcy portfolio through bankruptcy processes and queue management. • Reviewed incoming documentation for relevance and action. • Reviewed bankruptcy plans for feasibility and negotiate with debtor’s attorneys to protect CitiFinancial’s interest. • Worked with internal and external customers to come to a resolution for releasing lien of title. • Managed work list to ensure proper follow up on a Bankruptcy account within compliance of bankruptcy and Citi procedures. Green Tree Servicing, LLC. Fort Worth, TX (06/2011-06/2012) Mortgage Collector • Worked to reduce mortgage delinquency without sacrificing customer service standards or causing unwarranted repossessions. • Persuaded delinquent customers to become current while using professionalism and tact. • Achieved numeric standards for servicing delinquent accounts without sacrificing quality of service. • Consistently represented the Company in a professional manner by providing good customer service. Bank of America Irving, TX (01/2010-06/2011) Mortgage Collector • Contacted borrowers to determine the reason for delinquency and develop a strategy to cure the debt. • Gathered and analyzed financial information and making recommendations to management regarding loss mitigation. • Collected necessary documents for underwriting submission. __________________________________________________________________________________ PROFESSIONAL WORK EXPERIENCE OneMain Financial Irving, TX (06/2012-07/2016) Bankruptcy Specialist III 2537 Mill Springs Pass (817) 896-3303 nyiesha4203@hotmail.comNyiesha L. Pollard Improving Performance • Enhancing Programs • Inspiring Systemic Change
  2. 2. • Reviewed and evaluated information on mortgage loan documents to determine if buyer qualified for modification. EDUCATION/CERTIFICATIONS Crowley High School Crowley, TX- May 2001

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